I was disappointed in the Prima Palace Hotel this time around. The reception desk was poorly manned, and the manager rude. The magnetic cards did not work at times and I needed to ask for new cards (8) I had 2 rooms and the receptionist kept confusing the charges (1 room had 1 and the second 2) and stayed 6 nights. I had a confirmed reservation with room rate but the receptionist wanted a different amount and I had to argue with her to accept the reservation price. She kept saying that "its a mistake"... on my reservation page. The ref leaked, the safe had no instructions and did not close, and the cleaning crew only made the beds. The phone did not have instructions and the carpets in the hall smelled of disinfectant. There was no ability for taxis to park and load and unload passengers safely. I would not stay there again.
- Official Description (provided by the hotel):
- The Hotel Prima Palace in Jerusalem offers a unique blend of modern amenities with a tradition atmosphere that gives an authentic feel to a stay in the Holy City. Within walking distance to the Western Wall, Old City, and many other famous Jerusalem attractions. Located in Mea Sharim, the Hotel works to cater to more observant visitors, with a certification of Glatt Kosher Bagadat Israel, Netilat Yadim ( hand washing sinks) in rooms, an on-site synagogue, seperate men’s Mikva, and separate dining rooms for Dairy and Meat. Additionally, there is Daf HaYom readings daily and a large library of books for guests. Our 76 room Hotel offers Free Wi-Fi in all rooms and all public areas of he hotels. The rooms also include: Courtesy Tea & Coffee making facilities in room• Mini refrigerator in room• Multi channel cable flatscreen TV • Safe deposit box in room Made from Jerusalem stone and with a large patio, the Prima Palace is an experience in itself. The Hotel is a perfect place for life’s celebrations; bar-mitzvahs, weddings, shabbat chatans and more. ... more less
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- Also Known As:
- Prima Palace Jerusalem