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“Back again, still great”
Review of Prima Kings Hotel

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Prima Kings Hotel
Ranked #28 of 99 Hotels in Jerusalem
Hevel Eilot, Israel
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Back again, still great”
Reviewed July 13, 2014

stayed again last week for 3 nights, and again loved it. The hotel is being renovated and the new furniture looks great and very modern. Food as always was tasty and service much beyond expectation. Thank's to the staff that was friendly and helpful as last time.

  • Stayed July 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Eitan_yariv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
avi b, Manager at Prima Kings Hotel, responded to this review, July 15, 2014
Dear Eitan_Yariv

Thank you for being a loyal guest !! Returning guests are our best ambassadors and we are happy to learn that you liked the changes and renovations that we made in the hotel.

Looking forward to hosting you again in the future

Best regards

Avi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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717 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
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English first
Baltimore, Maryland
1 review
Reviewed July 12, 2014

You cannot ask for a better Hotel than Prima Kings. Perfect location, smack in the center of Jerusalem. You know what they say "Location, location, location." Top it off with clean courteous atmosphere. The staff go out of their way to make their guests comfortable to enjoy their stay. We definitely recommend this hotel for any occasion. Hopefully we will have the opportunity to visit again. It was a simple coincidence that we ended up at this hotel and we don't regret a single moment of it. We guess that we were blessed to have opportunity to stay there. Thank the LORD for that.

Room Tip: Just be nice to the staff that greets you. You can ask in a nice way for what exactly you are lookin...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
avi b, Manager at Prima Kings Hotel, responded to this review, July 13, 2014
Dear Mike

thank you so much for reviewing our hotel. It means a lot to us to hear that you haves enjoyed your time with us. Your kind words are heart warming and will be made public to all of our staff members.

We look forward to having tou as our guest again in the near future

Best regards

Avi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edison, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 9, 2014

It is all about location and experienced staff and great service. Guests can take a walk at any time of day or night without any worries. Safe and secure location. I simply loved it. I highly recommend it to any one for any purpose.

  • Stayed May 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Jerusalem-Israel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
avi b, Manager at Prima Kings Hotel, responded to this review, July 13, 2014
Dear Guest

Thank you so much for finding time to write your comments.
We are very happy to know that you have enjoyed your stay with us.
We also thank you for recomending us to your freinds. We see our returning guestd as our ambassadors around the worls and we really appriciate it.

Looking forward to seeing you again soon


Best regards


Avi
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Baltimore
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 8, 2014

We spent six nights in the hotel as part of a tour to Israel. The hotel is fine but needs a little sprucing up. The bed was comfortable. The room was on the small size. The bathroom was small. The breakfasts and dinners were good, but not as good as in other Israeli hotels where we stayed. The free internet in the lobby was okay, but for one night, we paid for the high speed in-room internet and it was pretty slow. The location is good and is an easy walk to the Old City and other locations.

  • Stayed June 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank BrownBalto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
avi b, Manager at Prima Kings Hotel, responded to this review, July 10, 2014
Dear Guest

We woulf like to thank you for taking time to write your comments regarding our hotel.
We are in fact towrads the end of major renovation work in the oublic areas, dining rooms and I am sure that on your next visit you wil find the hotel updated.
We are glad that you enjoyed the breakfast and dinner food as we always strive to improve our food quality and service.

We hope to see you as our guest again in the future.

Best regards,

Avi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 6, 2014

The good is the hotel is about a 10 minute walk from the Jaffa Gate of the old city. Across the street is a small supermarket for essentials. 10 minutes up King George's is a nice shopping districts with some restaurants.

The bad is our room was really poor. It smelled stale and moldy. The sliding doors on the closet were cracked, broken and kept falling off their tracks. The "king bed" is actually two beds pushed together with individual sheets and blanket for each side of the bed. An odd setup if you like to sleep next to your spouse.

The hotel is obviously focused on groups as we staff at front desk and restaurant repeatedly asked what group we were with. When we explained to the restaurant at breakfast we were not with a group, they were totally confused and couldn't answer our question on where we should sit. So, we just grabbed a table on our own... and a few minutes later the host came up and asked up what group we were with. It got a little tiring.

If you need internet, it is free in the lobby but you have to pay if you want it in your room. And, when I inquired at the front desk about a place to print my boarding passes for my flight, they could not provide a solution other than suggesting I email them to the manager and he would print them when he arrived the next day....

So, location is good. Hotel room was in rough shape. Price wasn't bad compared to other options, but pricey for what you get. We would not stay there again.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
avi b, Manager at Prima Kings Hotel, responded to this review, July 10, 2014
Dear Justin

Thank you for taking time to write your comments.

We are very sorry to hear that you were disappointed with your stay at our hotel.
We are always attentive to our guest's comments and try to learn from the and act accordingly to improve.
Your comments were directed to the manager in charge and they will be dealt with.

I hope that we will have the chance to have you as our guest in the future

Best regards,

Avi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 2, 2014

The lobby of this hotel was nice enough and the food was great, but our room was small, dingy and generally disappointing. The decor was dated and the the furniture was pretty beat up. The bathroom was cramped with the toilet pushed up against the wall. We paid for an up grade, which apparently meant we got the same dumpy room as our friends who didn't get the upgrade-but we also got a fruit basket. However, the location was so great-near the old city-that we might just stay here again with lowered expectations.

Room Tip: Save your money; don't spring for any "extras".
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
avi b, Manager at Prima Kings Hotel, responded to this review, July 10, 2014
Dear Mike

Thank you for posting your comments.

We are glad to hear that you liked our lobby (only recently renovated!!) and enjoyed the food.

Sorry to hear that you did not like the rooms. We are constantly working on improving and updating our hotel, rooms included and your comments regarding the furniture will be directed to the person in charge.


We hope to see you as our guest agaun un the future.

Sincerely,
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Sunnyvale, California
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 18, 2014

* No parking options in the hotel. When approaching to the alleged lot, I was rudely informed by an older gentleman that there's no more space for hotel guests. Another older gentleman offered to park at his lot for 40 NIS (after bargaining with him).
* Two of the three available elevators in the hotel were broken. I was staying on the 6th floor. In order to get there I needed either to climb the stairs to the 6th floor, or to wait 30 minutes for the lone working elevator (so tiny that it could hold 4 people at a time and there was a pretty long queue), that went only up to the 4th floor, and then climb the stairs to the 6th floor.
* The hotel is dark, the mattresses are old and uncomfortable, and the carpets and furniture is old. The bath was tiny and the tub was elevated so tall people (like myself) cannot even stand up straight.
* There is no convenient public transportation from and to the hotel. The old city is 30 minute walk from there, the market is even further away.
Don't stay there.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
avi b, Manager at Prima Kings Hotel, responded to this review, June 21, 2014
Dear Eric M,

Thank you for taking the time to post your review about our hotel, as we are always working to make our guest's stays better.

We have forwarded your review to the relevant personnel as your comments are very unusual, As evidenced by many of the other guest reviews the hotel location is the best, just 15 minutes walk to the old city and 10 minutes walk to ben yehuda street.

Public transportation operates throughout the day and the bus stops are just across the street.

As part of our Improvement we replaced one of our elevators and that was the reason why the elevator wasn't working, also we are in the process of renovating the rooms (includes replacing carpets, renovating bathrooms and renovating the furniture), most of the rooms have been renovated and the rest of the rooms will be renovated during the year.

We do apologize for your stay and we hope you will give us another chance in the future.

Best regards,

Tzvi Berman
Front Office Manager
Prima Kings Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Prima Kings Hotel

Property: Prima Kings Hotel
Address: 60 King George St, Jerusalem 9426224, Israel
Location: Israel > Jerusalem District > Jerusalem > Nachla'ot
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in Jerusalem
#24 Luxury Hotel in Jerusalem
#24 Business Hotel in Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Prima Kings Hotel 4*
Number of rooms: 213
Official Description (provided by the hotel):
The Prima Kings Hotel is a landmark hotel in the Center of Jerusalem. The Glatt Kosher Mehadrin Hotel is situated in the Rahavia district, meters from the Great Synagogue, a 15 minute walk to the Old City, Mamilla mall area, and central to the large variety of museums; like Yad VaShem; Restaurants, Shopping, a walk to Ben Yehuda St. Mall and much more. Additionally, the Prima Kings has just renovated the public spaces including the Lobby, elevators and Dining areas, plus built a brand new Spa and Fitness Center. With 214 rooms, of a variety of types to suit your party of 1 or 4, perfectly, we offer modern amenities such as FREE WI-Fi in all guest rooms and Public Area, tea and coffee making facilities in room, mini refrigerator in room, flat screen TV, complimentary bathroom amenities. For business guests, we have built a brand new Executive Lounge, serving snacks, drinks and newspapers, execrated wifi and more. Our Lobby is a comfy place to hang out, near our Cafe Paris, overlooking the Paris square. Prima Kings additionally boasts an on-site synagogue. spa &fitness facilities, and a variety of conference and meeting rooms. For everything a Hotel in Jerusalem can offer, choose Prima Kings, inspired by the heritage and mosaic of cultures you will see throughout Jerusalem. ... more   less 
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Also Known As:
Prima Kings Jerusalem
Hotel Prima Kings

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