I don't know where to start. Ok, this hotel isn't expensive but it's still poor value. I thought it would be ok because the location was convenient for my work colleague to pick me up each morning, but what price to put on convenience? i arrived during sabbath and couldn't get anything to eat for 24 hours, anyone arriving from the airport after 8.30 has to order in pizza with the help of the security guards and their personal mobile phones because the duty manager just doesn't give a damn and doesn't want to help. You may have travelled for ten hours and need a meal, who cares? . when i arrived there where no towels in my sub standard room and it took two hours to get some and then only after a personal visit to the reception desk. The desk staff are arrogant and high handed, you shouldn't ask questions because you should have lived in Jerusalem all your life and should know everything already, even a request for a map met with a sheet being slapped on the counter. Everywhere in the world that I've stayed the reception staff at least have the courtesy to draw a circle on the map showing your current location, but not here! Go figure it out for yourself or get lost, quite literally! And don't come back! Don't worry, I won't!
They claim to have a restaurant but some nights it's booked out for sabbath parties or weddings, so there's nowhere to eat Nd needless to say theres no room service. The hotel is not in walking distance to any shops or restaurants so you're kinda stuck, or dependent on taxis, which don't operate on the sabbath apart from for a high rate. On the upside it is close to the light train, which also shuts down for the sabbath (Friday afternoon through to Saturday night).
To finish everything off nicely it was demanded that I pay an extra night accommodation, when I had already paid, fortunately I had my paperwork with me and was able to demonstrate payment, so after being harassed for half an hour I was let off the hook but no apology. When booking on the Internet they say their check out time is 12. In the hotel they say it is 11 and make you grovel for the extra hour. These people need to travel themselves to find out what travellers really need, alternately they need to give up on the hospitality industry altogether. As a side note, I found everyone else in Israel to be be terribly pleasant and hospitable. The old city is fascinating, the place feels as safe as any European city might and the history of the place is truly stunning. Visit israel but avoid the park hotel which is now known as the prima park hotel. A regrettable experience.
- Official Description (provided by the hotel):
- The Prima Park is inspired by the region boutique wineries, Prima Park Hotel invites you to experience a joyous stay in Jerusalem. • 217 Rooms with Free WIFI • Delux rooms & mini suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • Synagogue • Patio Dining & Events Hall • Wine Lounge Bar • Private meeting and seminar rooms • Banqueting Facilities • Free wireless internet in public areas ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Priceline, Travelocity, Cheap Tickets, Hotwire, HotelQuickly and getaroom.com so you can book your Hotel Prima Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Park Plaza Jerusalem
- Jerusalem Park Plaza