We returned to the Citadel because it is wonderfully located and beautiful, and because we love to swim in the endless pool with partial views of the old city. We had a wonderful experience, mostly due to spectacular, attentive service. Our room that first night was quite noisy - we could hear our neighbors' conversations and television. Within minutes of calling about this we were moved to an upgraded room. Manual A, a front office manager, was quite concerned and attentive about our comfort. Yael Z from guest relations, wrote a caring and professional note. We heard from Manuel several times over the next several days, always concerned that we were pleased. To top it off, Erez, the pool attendant, found my lost earring and returned it the next day. Efficient, prompt room service. And, of course, the breakfast can't be beat - especially when Samir anticipated and fulfilled our every request with a smile.
- Official Description (provided by the hotel):
- The David Citadel Hotel, with a majestic view of the Old City, is within walking distance from the city center and is situated directly across from the Alrov Mamilla Avenue and other major attractions. The hotel boasts 385impeccably designed suites and guestrooms, fine cuisine, a luxury gym and a holistic innovative spa, year-round heated pool, and private Executive Lounge. The hotel's exquisite modular banquet halls and reception rooms host a variety of social and business gatherings. ... more less
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- Also Known As:
- David Citadel Jerusalem