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“Nice location, good place for families, helpful staff”

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Dan Panorama Jerusalem
Ranked #22 of 99 Hotels in Jerusalem
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice location, good place for families, helpful staff”
Reviewed August 9, 2010

Positives: Walking distance to the Old City and other sites in Jerusalem, able to accommodate 2 adults and 2 children in a single room, reasonably priced in comparison to other hotels, helpful staff, nice breakfast buffet, roof-top pool.

Negatives: Walls were thin - we could hear our neighbors' kids; the a/c sounded like a jet plane taking off, the pull-out couch was a bit uncomfortable; refrigerator kept things only moderately cold.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DBR2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,664 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (332)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 8, 2010

I was on a business trip for two weeks so the Dan became my home away from home. Although my colleagues and I had to deal with lobby renovation, busloads of tourists, and a cafeteria like dining hall reminiscent of college, we found the staff to be pleasant and efficient.
The hotel room was small but very clean. We would strongly suggest upgrading to a 'Clubroom' in order to have the benefit of the Carmel Lounge and it's wonderful concierge, Ibrahim, who, more than anyone else, made our stay in Jerusalem a wonderful experience.
The Carmel Lounge became our living room with pleasant company, internet access, delicious hot dishes, wine and beverages.
Marcel Salomon, head of Guest Relations, was a real gentleman who made every effort to ensure our stay was comfortable.
If you can deal with the intermittent tourist crowds you will find the Dan Panorama Jerusalem a real value.
We're anxious to return to see our new friends and the new lobby!

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
1 review
Reviewed August 8, 2010

I have been staying at your hotel since mid June 2010, its been a pleasure to get to know Ibrahim at the Carmel lounge. He is very acomodating and very pleasant, without him the lounge would not be what it is today. I look forward to seeing him after I return from work.

Also I want to mention Marcel, the guest relation person. He makes my day when I see him at the hotel with his bright smile and good humor.

Isam from the front desk has also been a wondurful individual. His morning greetings and his prompt assistance has made me feel at home.

Khamis at the restaurant is another valuable person in your hotel. His service is fantastic and always looking to please.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank baho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 31, 2010

Even if you read no more, you should know the internet service (which costs extra) is only for ONE wireless device. So if you have two laptops and a cellphone, you'll need to purchase THREE separate subscriptions!

Moving on... I had a terrible time in this hotel, which is listed as having 4 stars. While on business trip, I stayed in the hotel for 8 consecutive nights in October 2009. Every night other guests were having room parties and leaving their doors open for people to walk in. Every night I asked the guests to shut their doors, and 5 min later they were open again. The hotel security was not amenable to asking the guests to keep their doors shut after my first complaint. So much for a good night's sleep. While the laundry and room service were very good, the breakfast buffet service in the main restaurant was appalling. Dishes are cleared between customers, but stained tablecloths and silverware are only replaced sporadically. One morning I arrived at a recently vacated table and asked for a spoon; the waiter literally threw a spoon in the general direction of my table (fortunately it landed on the table). Another morning I needed to leave the hotel 10 min after breakfast service was open, and I was asked to wait to enter the restaurant even after it was supposed to be open. I am generally an easy-going traveler, but these are just a few of many incidents that left a bad impression about the Dan Panorama Hotel in Jerusalem. I would definitely NOT recommend this hotel to a business colleague or friend.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank busy_traveler28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Manager at Dan Panorama Jerusalem, responded to this review, September 2, 2010
Dear valued guest,

Thank you for taking the time to comment on your stay in our hotel and the kind words regarding the laundry and room service.
We apologize for any inconvenience you experienced during your stay and you most probably were aware of the remodeling going on in the original dining room and lobby.
The renovations are now completed and we are proud to have an up to date facility for the benefit of our guests and hope you will give us another opportunity to host you in the near future.

Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 30, 2010

We stayed at the Dan for 2 nights to visit Jerusalem.
It is walking distance (about 15 min walk) to the old city and just next to the King David.
Hotel was nice, the rooms are spacious and clean although they are getting a bit old.
The pool was great and very appeciated by our children.
The breakfast was very nice and they even had gluten-free bread for us.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mikemtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
Reviewed July 30, 2010

Hotel is in a good location. Great value and delicious breakfast. We would also like to express our thanks to Mr. Salomon for his personal welcome and hospitality.

  • Stayed July 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tennislil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 22, 2010

Date: 01 Jul 2010
I was happy to return to the hotel for second time and it was not a let down of my expectations. It just got better. The welcome in the room was with the as usual home made chocolates (which are very nice) and now with a fruit basket.

The breakfast menu is excellent. Omelette was a new entry to the menu and I enjoyed it every day. Also had pan cakes once.

I visited the Gym few times and was good enough. Most of the visitors to this hotel are busy leaving to catch their buses for sight-seeing. So the Gym is almost vacant.

The location of this hotel is worth to admire. It is very close to Ben Yehuda Street and also close to Jaffa Gate. So, one can hop on for shopping as well as visit the Old city by walk.

Will definitely recommend to others.

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank srisetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dan Panorama Jerusalem

Property: Dan Panorama Jerusalem
Address: 39 Keren ha-Yesod, Jerusalem 9418823, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Jerusalem
#13 Business Hotel in Jerusalem
#15 Family Hotel in Jerusalem
#19 Luxury Hotel in Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Dan Panorama Jerusalem 4.5*
Number of rooms: 292
Official Description (provided by the hotel):
The Dan Panorama Jerusalem Hotel is centrally located in the new part of the city, within easy reach of modern Jerusalem's lively center, theatres, shops and businesses, whilst it is still within walking distance of Jerusalem's major historic sites and the fascinating Old City. Our Jerusalem Hotel's prime location makes it a very convenient base for a family holiday or for business guests and the hotel offers a range of conference and convention facilities. ... more   less 
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Also Known As:
Dan Panorama Jerusalem Hotel Jerusalem
Jerusalem Dan Panorama Hotel
Dan Panorama Hotel Jerusalem

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