We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
Priceline
Go to your Happy Price
ZenHotels.com
$224
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Adi C
Tel Aviv, Israel

Second Visit During Weekend- Did Not Disappoint!

5.0 of 5 bubblesReviewed Jul 20, 2019via mobile
It was our second time visiting the hotel with a 3 year old toddler. I was a bit worried as we were there over the weekend and Israeli hotels tend to disappoint when it comes to food, but WOW! Saturday breakfast was delicious! Yummy pastries and salads and the staff was so kind, kept refilling our drinks. We got to enjoy the pool this time around which was super clean and fun for kids and adults alike. The staff even treated us with popsicles and freshly cut fruit by the pool at some point. Such a delight!
Date of stay: July 2019
Trip type: Traveled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RonitEls, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review
Responded Jul 23, 2019
Dear Adi,
Thank you so much for your kind words. It is always a pleasure to receive such a pleasant feedback.
We know that there is a good selection of hotels in Jerusalem
and very much appreciate that you chose Leonardo Plaza Jerusalem
for your stay.
We thank you for your input, and we look forward to hosting in the near future.
Sincerely yours,
Ronit Elispur
Guest Relations Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
Booking.com
$395
Fully refundable
  • Priceline
    $395
  • Trip.com
    $343
  • Vio.com
    $379
0.5 miles from Leonardo Plaza Hotel Jerusalem
Free Wifi
Free parking
Booking.com
$595
  • Priceline
  • Algotels
    $527
  • Waldorf Astoria
    $595
0.3 miles from Leonardo Plaza Hotel Jerusalem
Pool
Restaurant
Booking.com
$216
Fully refundable
  • Priceline
    $216
  • Lol.travel
    $150
  • Algotels
    $161
0.4 miles from Leonardo Plaza Hotel Jerusalem
Free Wifi
Booking.com
$348
Fully refundable
  • Trip.com
    $241
  • Priceline
    $205
  • Prestigia.com
    $245
0.4 miles from Leonardo Plaza Hotel Jerusalem
Free Wifi
Pool
Wyndham
$243
Join Wyndham Rewards Free
  • Booking.com
  • ZenHotels.com
    $163
  • Priceline
1.3 miles from Leonardo Plaza Hotel Jerusalem
Free parking
Pool
Booking.com
  • Official Site
  • ZenHotels.com
    $201
  • Priceline
0.3 miles from Leonardo Plaza Hotel Jerusalem
Free Wifi
Pool
Booking.com
  • Priceline
    $179
  • ZenHotels.com
    $174
  • Vio.com
    $179
0.3 miles from Leonardo Plaza Hotel Jerusalem
Free Wifi
Free parking
Superior Studio
Booking.com
  • Priceline
    $87
  • Trip.com
    $76
  • eDreams
0.4 miles from Leonardo Plaza Hotel Jerusalem
Free Wifi
Booking.com
  • Priceline
    $316
  • Trip.com
    $248
  • eDreams
0.7 miles from Leonardo Plaza Hotel Jerusalem
Free Wifi
Pool
Booking.com
  • Priceline
  • ZenHotels.com
    $93
  • Vio.com
0.6 miles from Leonardo Plaza Hotel Jerusalem
Free Wifi
Spa
View more hotels in Jerusalem
Reviews (2,193)
Filter reviews
2,193 results
Traveler rating
1,358
431
189
109
106
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
1,358
431
189
109
106
Show reviews that mention
All reviews old city dining room breakfast buffet tour group mamilla mall holy land elevator shabbat kosher
Selected filters
Filter
Updating list...
152 - 157 of 2,193 reviews
Reviewed July 16, 2019

Leonardo Plaza staff go the extra mile to ensure a great experience for their guests. Ronit, the hotel's amazing Guest Relations Manager, was fantastic and couldn't do enough to make us feel comfortable and welcome. She clearly wants every guest to have the best experience possible and works diligently to ensure it. The Assistant Reception Manager, Odeh, was also extremely helpful and pleasant. Aside from the excellent service, the hotel's location is terrific and is within walking distance of many major attractions in Jerusalem. The buffet breakfast is elaborate and delicious. We highly recommend this hotel.

Room tip: Some rooms face the old city of Jerusalem with spectacular views--request high floor old city view.
Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Thank Laurencejd36
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RonitEls, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this reviewResponded July 17, 2019

Dear Laurence,
Thank you so much for investing time to write a review about your stay in our hotel. I am very happy you enjoyed your stay with us.
We thank you kindly for acknowledging our staff member for their efforts and reliability.
We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us.
As a returning guest it is very important for us that you have the best experience and that with every stay we will only get better.
We hope to have the pleasure of hosting you again in the near future.
Sincerely yours
Ronit Elispur,
Guest Relation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2019 via mobile

To add to my previous review:

- they were hammering construction in the room on top of us and they told us someone will come to our room to verify. They didn’t send anyone up to verify. We couldn’t sleep for 4 hours. They didn’t care.
- see photos of blood on sheets they didn’t change (they turned the sheets over instead and claimed they changed the sheets) and cracked sink.

Even if this hotel was $1, I wouldn’t come back. Go to Waldorf down the street.

Date of stay: July 2019
Trip type: Traveled with family
1  Thank natalieaQ9659QA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RonitEls, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this reviewResponded July 15, 2019

Dear Nataliea,,

Thank you very much for the staying at Leonardo Plaza Hotel In Jerusalem and for the time .
We always aspire to provide to our guest the best guest experience and I am truly sorry we had failed you this time. On this occasion.

Regarding the sheets, we had change the sheet as your requested twice, and yet every time a blood stain appeared in the same spot of the both on the sheet and on the mattress cover.

We are constantly looking to improve our service. We hope you enjoyed other aspects of our hotel .
Sincerely yours,
Ronit Elispur
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2019 via mobile

The Leonardo Plaza Hotel in Jerusalem Israel is truly a beautiful hotel. I really recommend this hotel to everyone visiting Israel . The service is excellent, the cleanliness is excellent, the food is excellent, The pool is beautiful,The views from the hotel rooms are magnificent, you could practically see almost all of Jerusalem from your hotel room. But last but not least the smile and attention you get from RONIT, the Manager, from the smallest to the largest request is unmatched in any other hotel. She really treats every guest like her own family . I have been to many hotels but since I discovered Leonardo plaza Jerusalem Hotel I haven’t been to any other hotel. Why would I when I got the best !!!! ENJOY !!! You will be back many times after your first visit !! Leiser Blau

Date of stay: July 2019
Trip type: Traveled with family
1  Thank nytext
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RonitEls, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this reviewResponded July 10, 2019

Dear Mr. Blouis,
Thank you so much for investing time to write a review about your stay in our hotel. I am very happy you enjoyed your stay with us.
We thank you kindly for acknowledging our staff member for their efforts and reliability.
We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us.
As a returning guest it is very important for us that you have the best experience and that with every stay we will only get better.
We hope to have the pleasure of hosting you again in the near future.
Sincerely yours
Ronit Elispur,
Guest Relation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2019

I visited again the Jerusalem Leonardo Plaza Hotel ,and It was a perfect experience .
The food was fantastic ,the Primavera and especially the Shabat Buffet ,as usual ..
The room was very clean ,spotless and neat .
Mr Raja Al Hatib was very helpful ,always smiling . Mr Fadi was very helpful as well.
I will come again ...

Date of stay: June 2019
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank tsvika0001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RonitEls, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this reviewResponded July 10, 2019

Dear Tsvika,

Thank you for taking the time to write a review of our hotel.
We know that there is a good selection of hotels in Jerusalem
and very much appreciate that you chose Leonardo Plaza Jerusalem
for your stay.
Quality and comfort are very important to us, I will be sure to share your comment with the management.
We hope you will continue to choose our hotel when visiting Jerusalem
Sincerely yours
Ronit Elispur
Guest Relation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2019

Kosher Italian restaurant in the Leonardo Plaza Hotel Jeusalem
The rich menu of the famous Cheff Kadosh very tasty combination of fish and hand made Pasta dishesPlenty of vegetables
Good RAVIOLI with seasonal changes

Date of stay: July 2019
  • Trip type: Traveled on business
    • Value
    • Service
Thank airport2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RonitEls, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this reviewResponded July 5, 2019

Dear Guest,
Thank you so much for investing time to write a review about your stay in our hotel. I am very happy you enjoyed your stay with us.
I passed on your remark to the Chef
We hope to have the pleasure of hosting you again in the near future.
Sincerely yours
Ronit Elispur,
Guest Relation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews