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“Good value, good service, good location...” 4 of 5 bubbles
Review of Leonardo Plaza Hotel Jerusalem

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Leonardo Plaza Hotel Jerusalem
Ranked #33 of 98 Hotels in Jerusalem
Certificate of Excellence
Brooklyn, New York
1 review
“Good value, good service, good location...”
4 of 5 bubbles Reviewed December 8, 2013

We had stayed at this hotel several times before when it was known as the Sheraton Plaza. The Leonardo chain has picked up the ball - Great location, accommodating staff, great breakfast, perfect for access to the Old City as well as the major restaurants and shops in Jerusalem. Elliot at the front desk was a real "Mentch" and make our stay all the more pleasant. Price was reasonable. Only con was the wifi which didn't work in the room and was expensive. Hotel should consider some cosmetic renovations - otherwise it was a great stay.

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Meir E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,280 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (302)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed December 8, 2013

Exceptional location and fabulous views of Jerusalem. Very highest standards of Kashrut under Rabbi Fishel. Receive wonderful service from Ms. Miri Lavie in management and Mr. Sofian at reception. Food at Primavera kosher dairy restaurant is always delicious (request Mr. Hatem as your waiter). Unfortunately no meat restaurant. Have stayed at hotel for 30 years and usually stay now 2 or 3 times a year for 1 to 3 weeks each time. Rooms are clean and comfortable with excellent beds. Shopping, restaurants, synagogues and Old City are within a few minutes walk.

Room Tip: Rooms on higher floors facing the Old City have beautiful, breathtaking views.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cyrus a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Level Contributor
105 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed December 8, 2013 via mobile

I really enjoy my stay in November. The staff was efficient and rooms were comfortable.

The hotel has an interesting elevator. You have to punch in your room number and it will tell you which elevator to ride. Great when there is a group or a lot of people, so you don't have to stop on every floor. On Shabbat there is a special elevator for these guests.

The buffet was great! There was a good variety and the food was warm to hot. The staff changes the food frequently. The wine prices are good. Water is on the tables. At breakfast they have a espresso, cappuccino, omelet bar. During Shabbat the dinner is not buffet and breakfast is more continental.

You have to pay for the Internet.

The location is the best.

I would go back!

Stayed November 2013, traveled on business
Helpful?
Thank luciab23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, New Hampshire
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 7, 2013

Just spent 8 days at the Leonardo Plaza in Jerusalem. Excellent experience. The location is perfect for access to the Old City as well as the major restaurants and shops in Jerusalem. My stay was made easier by the help of Elliot (Elle) who made sure that all of my requests were taken care of in a timely manner. I highly recommend this hotel and its facilities.

  • Stayed November 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RAR558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed December 5, 2013

I have been many time in this hotel. The receptionists always helped me. The Manager is a very good person. Good food and variety. Rooms normally are good.
Few blocks from the tram station. Quite neighborhood.
If you are coming to Jerusalem this is a good option.

Room Tip: First floor has a terrace.
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Vincent_car
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Illinois
Level Contributor
157 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed November 30, 2013 via mobile

First the negative: the price for Wifi is exorbitant. Usually, if the Wifi price is high, there's free Wifi in the lobby or other common areas. Here you can walk a few blocks to another hotel or cafe with free Wifi. The Shabbat dinner and lunch buffet are expensive for what you get, though food quality is good. The breakfast is average for an upscale Israeli hotel.

The rooms are clean, well appointed and maintained.There's a functioning coffeemaker and fresh coffee daily.
Elliot at the front desk is truly a step above the rest. The women I encountered at the front desk were also friendly, and helpful, Not so the other males working there,

The workout facility is adequate.

The location is excellent, an easy walk to Ben Yehuda, Mamilla, the Old Train Station...

Finally, I must mention that when I ordered a shuttle to the airport, someone got it wrong - front desk or shuttle company, and they had me down for the next day. I got to the airport someone an hour later than planned.

Stayed November 2013, traveled on business
Helpful?
1 Thank SpringfieldFresser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronx, New York
Level Contributor
5 reviews
4 hotel reviews
4 of 5 bubbles Reviewed November 27, 2013

Great service. Nice size room. Breakfast was excellent...many choices both healthy and not so healthy. Centrally located. Accomodating to extend out stay. Had to pay for parking but was reasonable and easy.
Coffee machine in room did not work and couldnt find coffee before 6am.

Stayed November 2013, traveled with family
Helpful?
Thank danamt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Plaza Hotel Jerusalem

Property: Leonardo Plaza Hotel Jerusalem
Address: 47 King George Street, Jerusalem 91076, Israel
Location: Israel > Jerusalem District > Jerusalem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#24 Luxury Hotel in Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Leonardo Plaza Hotel Jerusalem 4*
Number of rooms: 270
Official Description (provided by the hotel):
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton

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