Some of the reviews make it hard to believe I'm reading about the same hotel! No serious problems during my ten night stay late Sep/early Oct 2009. I actually had more trouble with a couple of taxi drivers than with the hotel. One driver in particular made a loud, ugly scene in the lobby which I thought should not have been allowed by hotel management, particularly by "Israel" who was on duty at the desk and did nothing. Other than that, the hotel employees were normally very willing to assist and at times went out of their way to accomodate. Benny the concierge, Gila the maid, the two young women at the front desk, bellboys Elad and Gisha, the downstairs restaurant manager, and others were very kind and helpful. Some of the rooms can be smallish but mine on the upper floors were spacious and though not newly remodeled they were very comfortable and mostly clean with big, lighted closets, comfortable chairs, lovely comfy beds (hard pillows?), and nice walk-out balconies. Those balconies! I loved it... Right across from the bus station with the big clock and the huge modern sculpture "David's Harp." Food in the large downstairs dining hall was quite good; the manager there was very attentive and willing to please, and although the wait staff was exceptionally kind and polite there seemed to be a shortage of workers. The chef and his staff are very creative and do some amazing things with kosher guidelines. Service in the lobby restaurant was extremely slow; we never quite found the reason for this. Most of the workers there would watch you sit down and make no effort to walk to the table; same story when trying to get the check. I have seen reviews here criticizing even the elevators, but this hotel has excellent, very efficient elevators; some of the very best I've seen anywhere. Is someone being paid to write these ugly reviews? True, the location is not terribly central, but it's perfect if you're involved in events at the Convention Center (connected to hotel) or gov't business (Knesset & Supreme Court). Plan to rent a car or take a cab to the Old City and other sites. The cost of internet service was outrageous and there was no local TV coverage at all in English. If those two items had been different I would rate the hotel a "5." The retail stores in this hotel aren't too shabby, either. I will stop in again to see Sammy, the House of Shalom folks, and the good people at Golani. Will definitely return to the Crowne Plaza; it was a very pleasant stay!
- Official Description (provided by the hotel):
- The Crowne Plaza Jerusalem hotel is ideally located at the entrance to the capital, half an hour drive from Israel's international airport and within walking distance from the Knesset - the Israeli parliament and Supreme Court with their unique architecture, also in the vicinity the museums district. the Crowne Plaza Jerusalem hotel is the tallest building in the city and an impressive land mark. All rooms have balconies and are over looking the panoramic views of the old city and new quarters with breathtaking scenery of Judea hills in their backgrounds. The hotel offers a variety of banqueting solutions from 30 to 900 participants in a theater style seminar at our modern and audio-video equipped conference hall or at a sit down gourmet function as per your request. Within a few seconds walk the biggest indoor convention complex in Israel The ICC. At the Crowne Plaza Jerusalem You'll find the most updated executive services, Club lounge on the top 21st floor, Wireless high speed Internet connection in all rooms & public areas. Covered heated swimming pool and SPA including 2 tennis courts, gym, wet and dry sauna and workout studio classes. From It's great location you are invited to walk or a drive to each of this holy city's specially characterized historic areas and get back to your home away from home at the Crowne Plaza Jerusalem. ... more less
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- Also Known As:
- Crowne Plaza Jerusalem
- Jerusalem Crowne Plaza