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“Not exactly Crown of "Crowne Plaza"”

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Crowne Plaza Hotel Jerusalem
Ranked #42 of 100 Hotels in Jerusalem
Reviewed September 13, 2013

Good location- the hotel is located 10 minutes walk from the Jerusalem Central Bus Station & the city train. Rooms are not small & every room has a privet balcony, but renovated club rooms are MUCH better than standard. The building is old in general & could use a renovation. Pool area is not big & the tanning beds are awful- old & must be replaced ASAP. Staff is friendly & efficient. The breakfast- a 20 minutes line to get an omelette. Buffet & coffee station are good.

Room Tip: Book renovated room- classic rooms & floors are very old.
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  • Stayed: August 2013, traveled with friends
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2  Thank Anastasia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this reviewResponded September 30, 2013

Dear Anastasia G,

Thank you for sharing your feedback and for choosing our location. We are so sorry to see you did not enjoy your overall experience with us and apologize for any inconvenience you may have had due to the condition of the property and facilities. Your input will be shared with our management team to take into consideration for future upgrades. We hope that the next time you come through, you give us another chance to provide you with a better experience.

Sincerely,

Zelyn N
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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867 - 873 of 1,741 reviews

Reviewed September 10, 2013

Good location near central bus station and near train station. Good meals with plenty of variety. Stayed here during a conference and found it ideal, comfortable beds and spacious rooms. Worth considering

  • Stayed: August 2013, traveled on business
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2  Thank Lubabalo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judith G, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this reviewResponded 6 days ago



Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem. I am happy you were satisfied with the service you received from the hotel staff. Please be sure I've shared your comments with our faithful staff members and we all thank you for your kind words. Hope to host you again in a nearest future.





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Reviewed September 10, 2013 via mobile

When I arrived to the hotel I found the door man waiting outside and asked to take our luggage.with a warm welcome at the front desk the staff remembered me and its my second time here I relly felt like I'm coming back home .we got a renovated room with a VIP complements in my room.the view is nice and clean .most of the hotel been renovated and its nice .im sure I will be back.

  • Stayed: September 2013
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Thank Aviadbn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheley13, Public Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this reviewResponded September 17, 2013

Dear Guest,
Thank you very much for choosing "Crowne Plaza" Jerusalem hotel and for your thoughtful comments regarding your recent stay with us. Your comments will be shared with our Management, as reinforcement to continue their efforts to make our guests stay as special as possible. We will be looking forward to the opportunity to serve your future lodging needs.
Kind Regard,
The hotel's management

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Reviewed September 9, 2013

the one and only hotel for me and my family.
the Dining room is a culinary experience. best food with very large choice.
the room was very big and always clean, and the service was great and fast.
the swimming pool is also big clean and Maintained.

Highly recommended.

roni.

  • Stayed: August 2013, traveled with family
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1  Thank roni a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheley13, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this reviewResponded September 17, 2013

Dear Guest,
Thank you very much for choosing "Crowne Plaza" Jerusalem hotel and for your thoughtful comments regarding your recent stay with us. Your comments will be shared with our Management, as reinforcement to continue their efforts to make our guests stay as special as possible. We will be looking forward to the opportunity to serve your future lodging needs.
Kind Regard,
The hotel's management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

The hotel is less than a 10-minute walk to the bus station, so it’s somewhat convenient. The hotel itself is just okay. It’s pretty clean and the food is average. The service in the lobby bar is poor and it’s not open very late. There’s really not much around the hotel in walking distance. Once you get to the bus station you can take the little train that runs through Jerusalem, which is easy to use. Might be more of a corporate style hotel, as it’s not close to any sites or restaurants.

  • Stayed: July 2013, traveled with friends
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2  Thank cnate22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheley13, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this reviewResponded September 17, 2013

Dear Guest,
Thank you very much for choosing "Crowne Plaza" Jerusalem hotel and for your thoughtful comments regarding your recent stay with us. Your comments will be shared with our Management, as reinforcement to continue their efforts to make our guests stay as special as possible. We will be looking forward to the opportunity to serve your future lodging needs.
Kind Regard,
The hotel's management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2013

I have only a good thing to say about the hotel .everything was great the view of the city is breath taking,the staff was very nice.the food was great,a lot of choices.my kids enjoyed and love the pool and the activities.

  • Stayed: August 2013
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Thank Nour K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judith G, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this reviewResponded 6 days ago



Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem. I am happy you were satisfied with the service you received from the hotel staff. Please be sure I've shared your comments with our faithful staff members and we all thank you for your kind words. Hope to host you again in a nearest future.




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Reviewed September 5, 2013

This still one of my favorite hotel in Jerusalem.I have stayed here several times on previous trips to Israel,this year I stayed 4 nights starting on august 6.2weeks later I was back I was back in jerusalem and thought I would try crowne plaza again .this is the best hotel in Jerusalem.

  • Stayed: August 2013
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Thank Sarie32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Judith G, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this reviewResponded 6 days ago



Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem. I am happy you were satisfied with the service you received from the hotel staff. Please be sure I've shared your comments with our faithful staff members and we all thank you for your kind words. Hope to host you again in a nearest future.





Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Jerusalem

Address: Givat Ram Haalia Street., Jerusalem 91130, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Jerusalem
#16 Spa Hotel in Jerusalem
#21 Business Hotel in Jerusalem
#30 Luxury Hotel in Jerusalem
Price Range: $102 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Jerusalem 4*
Number of rooms: 397
Official Description (provided by the hotel):
The Crowne Plaza Jerusalem hotel is ideally located at the entrance to the capital, half an hour drive from Israel's international airport and within walking distance from the Knesset - the Israeli parliament and Supreme Court with their unique architecture, also in the vicinity the museums district. the Crowne Plaza Jerusalem hotel is the tallest building in the city and an impressive land mark. All rooms have balconies and are over looking the panoramic views of the old city and new quarters with breathtaking scenery of Judea hills in their backgrounds. The hotel offers a variety of banqueting solutions from 30 to 900 participants in a theater style seminar at our modern and audio-video equipped conference hall or at a sit down gourmet function as per your request. Within a few seconds walk the biggest indoor convention complex in Israel The ICC. At the Crowne Plaza Jerusalem You'll find the most updated executive services, Club lounge on the top 21st floor, Wireless high speed Internet connection in all rooms & public areas. Covered heated swimming pool and SPA including 2 tennis courts, gym, wet and dry sauna and workout studio classes. From It's great location you are invited to walk or a drive to each of this holy city's specially characterized historic areas and get back to your home away from home at the Crowne Plaza Jerusalem. ... more   less 
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Also Known As:
Crowne Plaza Jerusalem
Jerusalem Crowne Plaza

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