After having the good fortune of a week in Israel with Mimi, I now see that her universal five-star ratings are most certainly justified.
We were a family of 6 adults seeking a customized tour of the major sites in Jerusalem and the North. We did not want to do a package tour or something off-the-shelf, but instead to determine what makes the most sense based on our family's own interests -- including Jewish, Christian, and non-religious sites.
From the moment we first made contact, I knew that Mimi would be a great fit for our family. For weeks leading up to our arrival, she was exceptional in crafting the itinerary, helping us assess the best options, and revising the itinerary with us multiple times based on feedback. She was very thorough and patient in this process.
Once we reached Israel, our expectations most certainly were exceeded. Mimi has an amazing knowledge of just about anything you can imagine -- not only the sites but also contemporary Israeli society and religious history. Her English is flawless. She gave outstanding tours of each stop on our agenda, and she took us to many places we never would have found in a guidebook or on our own (including a very cool "dude ranch" restaurant in the North, a fantastic winery, an amazing little restaurant in the Arab quarter of Old City Jerusalem, many look-out vantage points along the drive, etc.). And she proved very adaptable and resilient -- there will be things that come up unexpectedly in Israel (in our case, some road closures and festivals) and she knows how to maneuver around them. I happened to break my foot at the beginning of the trip, and she adapted the trip so that I could participate, helped me to find a wheelchair to rent when needed, etc.
In short, our family would give Mimi the highest recommendation. We were grateful to have found her and to have been under her care -- she made everything so seamless and ensured our time was well-spent. We also enjoyed getting to know her on a personal level.
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