This was by far the worst Hotel I stayed in my whole life!!!!!
I wnet to spend shabbath with my mother in the Holy city next to the old city... started ok, the hotel looked nice and the room too.
But afterward, the service is the worst! The employees think they are doing you a favor... super rude!!!!!
The shabbath dinner was super expensive (280 ILS), it was a buffet. I went after praying, at 20:30, and pretty much the food was gone, and they didn't replaced it. It was a waste of money!
The breakfast was a big deal as well, really weak.
And in the end, when I try to leave the hotel in my motorcycle, the garage didn't opened. I called to the reception more than 5 times so someone would open, no one cared... after 30 minutes, a car showed up and the garage opened. I went to ask why they didn't opened, the the most rude women I saw in my whole life said that she did open and that I was wrong! So apparently I like to be locked...
anyway... I would never, ever, recommend anyone to stay in this Hotel.
Service is everything, and apparently they haven't figured that out yet...
- Official Description (provided by the hotel):
- Like the city in which it is situated, Leonardo Classic Jerusalem is a unique meeting point of old and new, history and modern life. Leonardo Classic Jerusalem offers a special holiday in a unique environment, the one that combines the treasures of the ancient city with the luxury, progress and quality of modern life. In Leonardo Classic Jerusalem you can put your worries aside and enjoy a classic holiday. Free International Phone Calls -Exclusively ... more less
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