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“Good but....”

Red Heifer Steakhouse
Ranked #130 of 716 Restaurants in Jerusalem
Certificate of Excellence
Cuisines: American, Steakhouse, Grill
More restaurant details
Restaurant details
Dining options: Reservations
Neighborhood: Givat Ram
Description: Red Heifer Steakhouse, established in 1999, is located in the heart of Jerusalem on the exclusive King David Street just across from the King David Hotel, David Citadel Hotel, Mamilla Mall and steps from the Old City. Located in the brand new King David's Crown, Red Heifer Steakhouse has two lovely dining rooms, one available for private events. The restaurant's expansive veranda is a fantastic space to bask in Jerusalem's charming atmosphere. Our dedicated culinary team brings a wealth of culinary knowledge and experience, infusing our traditional steakhouse menu with a modern sensibility. We open Sunday thru Thursday from 5:00 pm and Saturday nights (winter) for dinner service. Our attentive staff, convenient location and beautiful space makes Red Heifer Steakhouse the perfect venue to host your next event. Whether you are celebrating a Bar/Bat Mitzvah, Birthday, Anniversary, Bris or Sheva Berachot, our team is committed to making your next event a successful and memorable one. Red Heifer is also proud to offer quality catering and gourmet butcher service for Shabbat and Holidays. We look forward to another exciting decade and to hosting you in our new location. Glatt Kosher Lemehadrin under Rav Rubin
Lebanon, New Jersey
Level Contributor
124 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 105 helpful votes
“Good but....”
Reviewed October 30, 2013

The main thing about any restaurant is whether or not it serves good food.

Here the Red Heifer does an excellent job, producing first rate steaks with all the trimmings.

Unfortunately a restaurant also needs to go that extra yard especially when prices are on the expensive side as they are here.

Silly little things like cheap cutlery, paper napkins and offering Nescafé really don't fit with the presumably desired image of fine dining. More importantly the owner seems to be somewhat selective in who he engages in conversation. Being ignored and then having his derrière almost in your face while he chats with the next door table are not traits that will endear him to some diners.

So bottom line...great food butt...

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank foliumnondefluet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Jerusalem, Israel
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“A great meal!”
Reviewed September 28, 2013

The menu is pricey, but the food is excellent. The atmosphere is usually quite nice, and the service is great. The owner is very friendly, and will stop by to chat up the customers, and really try to get to know everyone who comes in. The wine selection is palpable, and steaks are seared to juicy perfection. Truly the best American-style steakhouse in Jerusalem.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Zachary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Skokie
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Worst service EVER!!”
Reviewed September 24, 2013

I arrived at the Red Heifer with my family at 7:30 PM. We were quickly seated. The restaurant was less than a quarter full when arrived. The owner came by and talked with us for a few minutes. We asked for our waiter to come and placed our order about 10 minutes after arrival. The appetizers came a few minutes later. The taste and appearance was nothing special. After about an hour of waiting for our main course, I asked the waiter what was the problem since other diners who came and ordered after we did had already received their entrees. The waiter said our food would be out in a few minutes. When the food did not arrive after another 10 minutes, I went to the register and asked to speak to the owner. He refused to come out of the kitchen to speak to me. I asked where our meals were and several waiters just shrugged their shoulders and mumbled that they didn't know. I told them that I would leave in 5 minutes if the food was not brought out. They brought out 2 of the 5 entrees we had ordered 75 minutes earlier. After waiting another 5 minutes for the other 3 meals, I said this was unacceptable and told them to throw the food into the garbage where it belonged.

I have never seen or experienced such poor, inept and terrible service in a lifetime of going to restaurants. How long does it take to cook a chicken breast? Certainly not 80 minutes plus! How were they able to prepare 2 steaks before chicken was served? Doesn't it take longer to broil a steak than it takes to broil chicken? It almost seemed that they were toying with us by not bringing out our food like some sort of prevented, sick game.

Do yourself a favor and do not patronize this poor excuse of a dining establishment. You will be mistreated and ignored. I would rather starve or go without eating before returning to this place. I would have rated it NO stars if able to.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Skokie60076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedHeifer26, General Manager at Red Heifer Steakhouse, responded to this review, September 29, 2013
I do not usually respond to reviews, as hard as we try, there are times when we do make mistakes.
This review I feel was completely out of line. Jewish people celebrate the holiday of Sukkot outdoors in huts. We as well, were giving service not in the restaurant but rather outside, (which is not our regular place to serve patrons)
When we sat this customer we explained that we are exceptionally busy and the kitchen is taking longer then usual.
The customer came in after waiting and had a full blown TEMPER TANTRUM and then stormed off!
We at the Red Heifer try to offer a pleasant courteous evening to our patrons. We are not fast food and do take time to prepare our steaks and other plates.
We would have loved to rectify any mistake done on our part but unfortunately were not given the opportunity.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
43 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Excellent food and excellent service”
Reviewed August 29, 2013 via mobile

Had a very nice evening meal at this restaurant. The welcome was very nice and friendly and makes you feel as though you really matter from the moment you walk in the door.

The range of starters and main courses was good, and imaginative. The restaurant has an American feel to it in terms of the menu choices and the portion sizes are heading towards American portion sizes. The garlic bread was delicious. The chicken dippers with the jalapeño dip were wonderful, although the onion rings were slightly lacking in flavour, but were enhanced with the jalapeño dip accompanying the chicken dippers.

Th quality and range of steaks is about as good as you are going to get.

The wine list seemed slightly limited in range and also slightly pricey. I stuck to beer which was lovely and cold and more reasonably priced

The restaurant is nicely arranged with both inside and outside dining areas. The service is good and the food is excellent. Well worth a visit.

Visited August 2013
Helpful?
1 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bologna
Level Contributor
26 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Great steaks and excellent staff”
Reviewed August 19, 2013

Nice locations,two steps away from the King David Hotel, good wine list including a nice cabernet under the restaurant label.
The service was above expectations and the owner a kind and helpful host.
Surely the best steakhouse in Jerusalem.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank GamberoRossiccio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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