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“Warmer second home”
Review of Mamilla Hotel

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Mamilla Hotel
Ranked #14 of 101 Hotels in Jerusalem
Certificate of Excellence
Toronto, Canada
1 review
“Warmer second home”
Reviewed May 26, 2013

We had an amazing stay at mamilla hotel, it was the best week in our life.
everything was great, the view of the Old City, the tours that we did with the guiding.
the rooms were very clean although the rooms are small but very clean the decoration of the hotel increadible.
The best thing for us was the breakfast at the dinning room, it was very delicious and the waiters were so kind with us espically Sandi the hostess and Sani, they let us feel that we're in our home
we came on Saturday that wa a busy day there we asked for a table by the window they cleaned it seconds and reset it, they talked with us in a very kind way.
We really appreciate what they did, hope we will come back again to our second and warmer home.

John & liza

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George L, Guest Relations Manager at Mamilla Hotel, responded to this review, May 29, 2013
Dear John A,
It is truly an honor to be considered one's second home. We thank you greatly for mentioning those who helped make it so – Sandi, Sani and his colleagues in the dining room. As I have mentioned it before, our colleagues take great pride in their work and it is a joy to read that our guests are able to enjoy the results.
We hope to have the opportunity to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (226)
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  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Philadelphia, Pennsylvania
Level 5 Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 26, 2013

The hotel is in a great location, in one of the greatest cities in the world. It is decorated in a modern Northern European style, has a pleasant staff, and a (typical Israeli) great breakfast buffet. Really a beautiful place and it sits along side a chic mall.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gershl00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George L, Guest Relations Manager at Mamilla Hotel, responded to this review, May 29, 2013
Dear gershl00,
Thank you for taking the time to share such wonderful comments about your stay at Mamilla hotel with others.
We hope to be able to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beersheba, Israel
1 review
Reviewed May 26, 2013

We had a wonderful time in the best location possible.
The room was a state of art and sparkling clean. The bathroom glass walls are a great concept.
As opposed to the very modern design of the hotel, the service and kindness were very classic.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iska A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George L, Guest Relations Manager at Mamilla Hotel, responded to this review, June 12, 2013
Dear Iska A,
Thank you for taking the time to write about your stay in December.
We are very pleased to read that you had a wonderful time.
We hope to have the opportunity to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, California, United States
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 26, 2013

Stunning Hotel. Fabulous Staff. Food is sublime. Really fun Bar too, the most perfect location possible.

I only wish there was more light at the sink for us adults. Big kudos to George and his staff at the front desk. Could not have been more helpfull.

Michael Weil, California

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael8210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George L, Guest Relations Manager at Mamilla Hotel, responded to this review, May 29, 2013
Dear Mr. Weil,
Thank you for taking the time to write such wonderful comments about your stay. It was a pleasure to welcome you back to the hotel. We hope to have many opportunities to do so in the future.
Your comment about the lighting above the sink has been noted. I do know that it is something that we are currently working on.
We are looking forward to you next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 26, 2013

We had a wonderful time at the hotel, the service was great and the excellent.
The rooms are very well equipt and modern.
The location is absolutely perfect for all types of activities.
In general, one of our best hotel experiences.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TalIska A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George L, Guest Relations Manager at Mamilla Hotel, responded to this review, May 29, 2013
Dear Tallska A,
Thank you for choosing to stay at Mamilla hotel in December. We really appreciate that you took the time to share your wonderful experience with other travelers.
Our colleagues take great pride in their work and they love to hear that our guests enjoyed their stay.
We hope to have the honor of welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 6 Contributor
159 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed May 24, 2013

The perfect synthesis of new and old in this ancient city. Ultra modern bathrooms and decor, L'occitaine products, comfortable spacious public areas, business centre, gorgeous indoor pool, stunning views of the old city from the roof top and state of the art gym and spa. If that is not all a cafe with free wifi, modern shopping mall with all the big names and a short walk through it to the old city. Rooms are not huge but well designed and pleasing to the senses.
Staff were friendly and extremely helpful, even at midnight when we needed some assistance in the business centre. No complaints, worth the money.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aussieabroad054
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George L, Guest Relations Manager at Mamilla Hotel, responded to this review, May 26, 2013
Dear Aussieabroad054,
Thank you for taking the time to write about your stay at Mamilla hotel.
Your comments regarding the hotel design reflect Pierro Lissoni 's vision of Mamilla hotel. He envisioned an eclectic mix of heritage and contemporary design. A place where one can immediately relax or feel energized.
We are pleased to read that our staff went above and beyond in helping you in the business center even late at night.
We hope to have the honor of welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Panama
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 23, 2013 via mobile

New and Modern room. Stayed in Mamilla Suite. Bathroom is small and shower has no door so everything gets wet. Restaurants and bars the best in Jerusalem. The mall below is very convenient and you can walk to lots of restaurants and venues in the area.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adbtesh19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George L, Guest Relations Manager at Mamilla Hotel, responded to this review, May 26, 2013
Adbtesh 19,
Thank you for taking the time to write about your stay and thank you for the wonderful comments regarding our bars and restaurants. Your comments regarding the bathroom have been duly noted.
We hope to have the opportunity to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mamilla Hotel

Property: Mamilla Hotel
Address: 11 Shlomo ha-Melekh, Jerusalem 9418238, Israel
Location: Israel > Jerusalem District > Jerusalem > Mammilla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Jerusalem
#5 Spa Hotel in Jerusalem
#6 Romantic Hotel in Jerusalem
#7 Family Hotel in Jerusalem
#12 Luxury Hotel in Jerusalem
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mamilla Hotel 5*
Number of rooms: 194
Official Description (provided by the hotel):
Jerusalem's Finest Luxury Accommodations Mamilla Hotel, Jerusalem's newest and most fashionable hotel, will usher in a new experience of exceptional hospitality in Israel.This elegant luxury, lifestyle hotel featuring 194 rooms and suites will be the center of Jerusalem's rich cultural heritage and bustling daily life.Designed in collaboration with Alrov Luxury Hotels' vision and commitment to excellence and execution, and in partnership with world-renowned architects Moshe Safdie and Hall of Fame Piero Lissoni. The design combines sophistication and simplicity with exciting lighting, textures and colors inspiring the imagination and delivering a truly unforgettable experience.Mamilla Hotel brings world-class lifestyle hospitality to Jerusalem and Israel. Guests and visitors will enjoy superior design and accommodations together with exclusive dining and bar venues, a Holistic Well-being Spa & Gym, as well as events and banqueting spaces operating with leading technology, that blend sophistication and modern international style with ... more   less 
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Also Known As:
Mamilla Hotel Jerusalem

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