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“New Palm Not So Good for Room w/Bath”

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New Palm Hotel & Hostel
Boston, Massachusetts
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“New Palm Not So Good for Room w/Bath”
Reviewed March 23, 2011

We stayed one night at the New Palm Hotel. It is conveniently located but is located a noisy market area. There is a hostel area which may be a bargain for backpackers, but we were in a room which was small and lacked linens. When we asked they gave us sheets and 2 towels. The private bath was tiny with a very small sink and with no shower curtain so water would be everywhere! Breakfast was very basic Nescafe / tea. btw We did try to negotiate a lower price, but they refused.
We left and went to a much better hotel in the old city for less money! Plus a great breakfast.

  • Stayed February 2011, traveled as a couple
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Helpful?
1 Thank eileenvideo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 reviews from our community

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Traveler tips help you choose the right room.   Room tips (31)
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English first
Morelia, Mexico
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 13, 2011

They literally stole us. They tangled my brother and he has fallen. they charged us a ridiculously high commissions. The manager and staff are very rude, they are people uneducated. There are dirty cats everywhere inside the hostel. The breakfast is included, but they make it stupid, because in the morning in the breakfast area there is nothing!!! they give you something if you go to ask at reception, but ofcourse, very bad shape!!

  • Stayed October 2010, traveled with family
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Helpful?
2 Thank Alejandro M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Jerusalem hotels

Jerusalem, Israel
1 review
Reviewed January 19, 2011

The New Palm Hostel is a very nice place, a meeting point of cultures. In the meantime, it became a "must" for travelers from all countries to pay a visit, at least for one night. The hostel offers shared and private rooms, a lobby, a TV room and a kitchen with a fridge and utilities. The price/quality rate is the best among hostels in this area. These are a balcony and a terrace to sit outside. Most rooms have a view on the Old city. The hostel is located directly on Damascus gate, so you won't need to walk far to the Western Wall or any other sightseeing in the old city. The atmosphere in the hostel is liberal. There are shared rooms, so you don't have to split, if you come as a group. Every evening people meet for a conversation in the lobby, which go till late after midnight. By the way: tea and coffee are unlimited free. I had a great time in this hostel and would recommend it to everyone, especially to adventures.

  • Stayed January 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank middle_east_backpack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ontario
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed January 6, 2011

I have been in Egypt for one month and now in Israel for a few days. This has been one of the nicest rooms I have had the entire stay. (double private-ensuite). Others have promised. This one delivered. 3min walk to Damascus gate.

  • Stayed January 2011, traveled with friends
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Helpful?
Thank iamnewmanium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level 5 Contributor
50 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed January 5, 2011

Thsi hostel is a great point especially if you're going ot do a lot of day trips. All the buses leave right outside and it's right at the Damascus gate. Great common area, nice staff and excellent wi-fi. A large amount of rooms too.

  • Stayed January 2011, traveled solo
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Helpful?
Thank 124567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tal-El Israel
Level 4 Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 6, 2010

The rooms are dirty (understatement), it is questionable whether the sheets and pillow cases had been changed before us,the room was so small we had literally to step on our bags if we wanted to take our feet off the bed ( or put the bags-1 per person) on the bed, the door handle came off, the a/c didn't work, no windows, the entrance is a totally black alley, dirty and stinky.Our friends in the next room had the same experience. The breakfast cook had a tb soundining cough, would cough in his hand then proceed to cut the vegetables...all this and it is relatively expensive. Totally gross.

  • Stayed November 2010, traveled as a couple
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Helpful?
1 Thank AndyPerlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 11, 2010

The New Palm Hostel has one thing going for it: A great location. Other than its locale, there is not much good about it.

I was charged much more that what was quoted at booking, for a room that was not well kept. The shower was disgusting, and repeated promises to repair the air-con unit never came to fruition.
The common room was a little charming and authentic, with a great view of the Damascus gate and the chaos outside the city walls, but that’s the best I can say about it.

It's clear that the people who run the New Palm Hostel do not know how to cater to backpackers. Promised tours were cancelled (unless you could pay more) and excuses made for late breakfast servings, unclean rooms, and higher prices. I was even forced to pay a hefty premium for assistance in booking a shared taxi to the Airport in Tel Aviv.

The staff seemed to be old school merchants / salesman that haven’t adapted to the needs to the modern backpacker.

Please go to Jerusalem, but don’t stay at the New Palm.

  • Stayed July 2010, traveled solo
    • Value
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Helpful?
Thank ParksyMelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Palm Hotel & Hostel

Property: New Palm Hotel & Hostel
Address: 4-6 Ha'Nevi'im St | Damascus gate, Jerusalem, Israel
Location: Israel > Jerusalem District > Jerusalem > Down Town East Jerusalem
Hotel Style:
Ranked #41 of 66 Specialty Lodging in Jerusalem
Price Range (Based on Average Rates): $
Hotel Class:1 star — New Palm Hotel & Hostel 1*
Number of rooms: 25
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Also Known As:
New Palm Hotel Jerusalem
New Palm Hotel And Hostel

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