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Harmony Hotel Jerusalem - an Atlas Boutique Hotel
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Reviews (2,089)
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1,449
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All reviewshappy hourgreat locationold citycar elevatorayala dekeljaffa gateminute walkben yehuda streetrooms are smallpedestrian streetzion squaremamilla malllight railfront desk managernice breakfastevery eveningthe general manager
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741 - 746 of 2,089 reviews
Reviewed May 17, 2014

Stayed there three nights purely based on the TA reviews and ratings. True that the location is remarkable and near everything. True that there are many meal choices, shopping choices, late night choices and even small convenience markets nearby also. This made our stay all very nice. And convenient of course. So kudos on the location.

The breakfast was weak compared to two other hotels. Dan Panorama, and the Renaissance in Tel Aviv. Not as diverse, not as plentiful, and not as tasty. To be rated the way this property is, breakfast needs shine also, it did not in comparison.

The 6pm snack offered was some carrots and celery, a few sweets and some wine and beer, again, a weak effort to really compete for guests. Not that hard to do far better.

The room was small, ok, nice full shower too. The internet was slow and spotty many times, plus the first morning, our neighbors had been smoking in their room which made that morning rather unpleasant. The AC in the room works with three speeds but there is no temperature control in the three speeds this was challenging to find that right balance. Not hard to correct with a thermostat that worked correctly.

Service wise the front desk staffers were sometimes good sometimes not so good. The morning guy who is the front desk manager is way too impressed with himself. Turn that down a notch and turn up that ever elusive customer serviced piece and he would be a happy addition to the harmony scene instead of a guy we wanted to avoid because he is so unpleasant. Dude, a smile and kind word goes a long way.

I would stay there again, mostly for the location and because Zuni is across the street and because the place has about 60 rooms versus several hundred. I just dont get though how this property is so highly rated on this site.

  • Stayed: May 2014, traveled as a couple
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1  Thank finesilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2014

The Harmony is perfectly situated in the heart of Jerusalem. The staff were pleasant and the breakfast was adequate. We did enjoy the happy hour and I found the whole experience pleasant. I would definitely recommend this hotel in Jerusalem.

  • Stayed: April 2014, traveled with family
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1  Thank CapeTownAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2014

Though the hotel seemed to be going through some renovations, that did not impact the comfort of our stay. We arrived in time for happy hour on the beautiful terrace overlooking the city. The rooms were small but clean and the linens were luxurious. The staff was very friendly and quite helpful. Though the breakfast was not as good as some others I have experienced in Israel, it was perfectly adequate. Israel is known for wonderful breakfast foods so my standards are a bit high! There is a garage on the property which is underground so be prepared for a different parking experience if you have a car. One must navigate some very tight turns in addition to putting the car on an elevator and riding in it down to your designated parking deck. Not the end of the world, just a very different experience. I would not recommend a large vehicle for this! A very nice stay! I plan to return.

  • Stayed: April 2014, traveled as a couple
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1  Thank eatracy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2014

We enjoyed our stay in the boutique Harmony Hotel. It was modern with a good breakfast and had a fine location in a walking district near the Old City. There was lots to walk to and the staff were very helpful providing directions and guidance. I would stay there again!

  • Stayed: May 2014, traveled with friends
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1  Thank Sierratravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2014

The best thing about this hotel is the location.. We've stayed here four times before the first two times were great the last time was okay this is the last time were staying here. The bathroom is disgusting not clean at all.... Room next to us we're smoking complained once , then again at 2 am. Finally after a screaming fight they moved us to another room.. I will not stay here again. For the price I will chose a Much nicer place.

  • Stayed: May 2014, traveled as a couple
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2  Thank worlreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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