My husband and I spent a month and a half in the hotel as a temporary residence before moving abroad and we were disapointed of the hotel's facilities very much.
The room we've got was very nice, a bit old but still nice, it was a 2 rooms suite, pretty large and comfortable and with a great view to the sea. Although, we had problems entering the room with our card and had to go downstairs several time for new cards.
The air conditioner at the gym never worked even tough we complained about that several times, the heating of the swimming pool worked on and off.
Breakfast was pretty varied but the cleanliness wasn't the best (hair in the tuna salad, unwashed tomatoes). The business lounge had food in it but there were always missing plates and the food was usually cold.
The staff was really nice and we were always asked if we need anything, but when we needed something to be fixed, the service wasn't quite good or done nicely. The service manager always asked for a review on Trip Advisor but when we complained about anything she wasn't so pleasant and nothing have be done with the complaint.
I think they are putting a nice effort in making it a good hotel but they have much work to be done - renewing the facilities, improving the service and being more attentive to guests's needs.
Wouldn't go there for a vacation.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, Travelocity, Orbitz, getaroom.com, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Leonardo Plaza Hotel Haifa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Haifa Leonardo Hotel
- Haifa Le Meridien