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“Great hotel for families, great location”

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Isrotel Royal Garden
Ranked #23 of 61 Hotels in Eilat
Certificate of Excellence
Reviewed November 9, 2012

We stayed in this hotel for 4 days with two young kids.
The place is located in a great location with the beach and many restaurants within walking distance.
The rooms are spacious and with a fully equipped kitchen (including dish washer).
The service is great and any need is answered within minutes.
The furniture and TV may be a little dated, but I didn't find that to be an issue.

  • Stayed: October 2012, traveled with family
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1  Thank oriyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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307 - 313 of 739 reviews

Reviewed November 6, 2012

Could be a good hotel, because the swimming pool area is really good looking, but :
- ants in the room (i mean a lot);
- they charge internet a lot of money per day PER DEVICE (this is really old school), and the network is terribly slow (unless your room is in the lobby — but it isn't);
- in the restaurants and bars, service is good; in the reception, by the pool, it's terrible : no smile, no thank you, no nothing, they do not care about your problems, and it's never their fault.

My guess is : if you are lucky with your room and only need one internet connection at most (and don't care about the cost of it), then you should be fine.

Otherwise, you're grown, so do what you want...

  • Stayed: November 2012, traveled with family
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Thank Bruce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2012

Nice family hotel.great location.nice food and entertainment for the whole family-the wow show on ice is great for kids and parents.
The family room is spacious and comfortable, the kitchenette is great as well.
The sandy swimming pool is great fun .
Overall great stay!! Even though August is a very busy time of year, it was ok and we managed.

  • Stayed: August 2012, traveled with family
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Thank smadarcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2012

We're just back from 3 nights in this hotel. The hotel is listed as a 4 star but doesn't offer services like room service so I wouldn't all it 4 star. Also the rooms are dated and basic and are only 3 star quality, however they are clean. What I mean is that the TV is CRT, the aircon controls have the instruction worn off so you have to guess what the settings mean, these kind of things. The carpet in the hallway is worn and there were panels missing from the wall. Also, WiFi cost NIS75 a day, thats E15 a day!! The rooms don't get cleaned on Saturdays due to religious reasons, but you can request clean towels etc.
The pool is the saving grace of this hotel. As other reviewers allude to, there is sandy beach pool that is ideal for children and has very vigilant lifeguards. There is also another pool with a lazy river and a little cave for you to hide out in. There is a nice waterslide also. Toilets are available for the pool users, but unfortunately they are underused :(
A big problem I had with Eilat (not only this hotel) is that I had initially booked with a well known hotel booking website, but after talking with people at work found the exact same room at half the price on a Hebrew website. My hint is that if you know anyone who speaks Hebrew, get them to help you book a hotel in Eilat. It will save you a lot as the hotels there are overpriced anyway.

Stayed: October 2012, traveled with friends
Thank Familywith2boysLucan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benny L, Public Relations Manager at Isrotel Royal Garden, responded to this reviewResponded August 31, 2015

Dear Familywite2BoysL
Thank you very much for taking the time to review our hotel. pleasant and enjoyable vacation.We sincerely apologize for the shortfalls in our services and rest assured that this is not the standard we are usually proud of.


With sincere regards from Eilat,
Shanit ben horin
public relation manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 3, 2012

Pros: Great pool and entertainment for kids. Something for all ages. Even a playroom for toddlers. Room were spotlessly clean and the amenities in the room were lovely. The food in the cafe was nice.
The rooms all have kitchenettes which make them great for families so you can prepare breakfasts and light lunches easily. Eilat has lots of restaurants and cafes too.

Cons: There was an old TV but we didn't use it... One time I turned it on the pictures were very fuzzy.

NO free wireless internet! How is this possible in the 21st century? The hotel does offer an expensive outsourced internet service - but it was a waste of time and money. The service didn't work and I had to cancel it a get a refund. I complained and the manager assured me that Isrotel was going to be offering free wireless internet soon - so lets hope they live up to this promise! There was free internet in the Boulevard Cafe in the hotel but that didn't work whilst I was there either.

It's quite pricey so look out for special deals via your credit card company! Our friends got 3 nights for the price of 2 with Leumi card.

Room Tip: Rooms on the ground floor which have a patio and exit on to the pool area are worth the supplement.
See more room tips
  • Stayed: July 2012, traveled with family
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2  Thank Charlotte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2012

A very pleasant atmosphere in the public areas (lobby and pool side). The pool is very nice, suited for families and younger kids. There is also a separate pool for the very young. The room was clean and of a nice size, with a decent kitchenette for self-catering (the hotel also has catering, but we did not eat in the hotel). Staff were very helpful. Our room had a very small porch looking over the front grass of the hotel, with another hotel as the view, not very useful - but enough for two people to enjoy. The mattresses were a bit soft, but not too bad. The location is great, very central and close to the beach, but not noisy.

  • Stayed: September 2012, traveled with family
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2  Thank Larry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2012

My family and two other families stayed for three nights at the Royal Garden. This all suite hotel is great for families with children, with its well sized rooms, which include a separate room for the parents, and an equipped kitchen. It has a very large swimming pool, a part of which is beach-like (with sand). The kids club kept our girls busy and happy. The staff was friendly and helpful.
All in all we had a good experience at the hotel, and will definitely come back.

Room Tip: Pool facing room are preferable
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  • Stayed: September 2012, traveled with family
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3  Thank Eyal70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Isrotel Royal Garden

Address: North Beach, Eilat 88000, Israel
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in Eilat
#17 Family Hotel in Eilat
#20 Luxury Hotel in Eilat
Price Range: $128 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Isrotel Royal Garden 5*
Number of rooms: 307
Official Description (provided by the hotel):
On top of the beautiful tropical garden and pools areas, guests may also enjoy the shopping avenue and three reataurants. The main dining hall of the hotel serves a breakfast buffet (price is not included in room fares). Israelit is a grill-meat Mediterranean restaurant and Cafe Boulevard is a dairy cafe located at Le Boulevard shopping center. The cafe offers desserts, salads, pastas and breakfasts. ... more   less 
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Also Known As:
Isrotel Royal Garden Eilat
Isrotel Royal Garden Hotel Eilat

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