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“great clean hotel”
Review of Isrotel Agamim

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Isrotel Agamim
Ranked #16 of 62 Hotels in Eilat
Certificate of Excellence
Toronto, Canada
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“great clean hotel”
Reviewed April 7, 2014

This hotel I give excellence to for cleanliness and upkeep as well as friendly staff.. Rooms were lovely and super clean with a connecting canal from the pool right to the rear entrance of every room. Pool area was designed to perfection and the hotel In general is really nice.Breakfast in the hotel was excellent but dinner in the hotel was a little disappointing. I think the chef in charge could do a little better planning on the menu and as well the food that was there was a little bland and cold. Dinner is all buffet style. I would definitely come back here again for the cleanliness and the value but would have dinner out.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shakenotstirred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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840 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (145)
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English first
Tel Aviv, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 23, 2014

This was the first I staid at the Isrotel Agamim hotel in Eilat, and it will for sure be my last time as well. My partner and I came for a 3 day long weekend (Thursday-Saturday) and unfortunately our stay was far from meeting our expectations.

When we arrived we checked in by a front desk representative names Mendel who was realty rude and unfriendly. We asked to confirm that we can check out Saturday later than the usual time (which is 2 PM) after Shabbat ended since we are religious (for a fee of NIS 180). However, Mendel said that he cannot confirm that for us and only on Saturday we can wait to see if we can check out after Shabbat ends. We explained that we spoke with the hotel prior to booking our vacation and were told that we can do late check out, but Mendel said that there is nothing to do. Only after asking to speak with a manager it was confirmed.

We got a room on the second floor. the shower was not good, and the shower head did not turn so when you took a shower you had to squeeze to the side of the shower to get to the water stream.

On Friday night, the hotel told us that we can use the synagogue at the nearby Leonardo hotel (since Agamim did not have a synagogue). However, the Leonardo did not let us in and told us that the synagogue is for people who stay at the Leonardo only. so we had to go to the King Solomon.

The food Friday night was below standards (the soup was virtually inedible and it felt like someone poured a bottle of black pepper into it). there was no hot water for tea/coffee Friday night. In general, the dining room staff were not helpful. we had to ask many times for cups, water, etc., and at some point, since no one helped us, we just got up and started looking for cups, water, napkins etc... not only that, when we went to get food and left our table we came back and found out that they took our water and plates away even though we were not done...

Back to Friday night... since we are religious, we asked for a regular key to use on Shabbat (instead of the card key which, according to Jewish law, cannot be used on Shabbat). When we came back from dinner Friday night, the key did not work and we were unable to open the door to our room. Turned out something was wrong with the door. the hotel tried for about 40 minutes to try and fix the door (which was after 10 PM at night), but to no avail. It turned out that they would only be able to fix it the following day, which meant we were unable to lock the door at night. the hotel offered us to move a room, but since it was late and we were tired we decided to stay in the room and go to sleep. Anyway, when we finally got into bed it turned out that the room below us had a party on their balcony and it was extremely noisy. we went to the front desk and they said there is nothing to do - those people paid for a room with a balcony and are entitled to have a party on their balcony (until midnight) - even though they were bothering other people to sleep. So we had to try and sleep over the noise.

To conclude, we came to this hotel based on other people's reviews. but I would not return to this hotel and would not recommend others to go there. Not worth the money at all. the room was not great (not to mention the whole key incident), the food not so great and staff not so helpful.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Ricki N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 12, 2014

We spent three enjoyable consecutive days and nights at the Agamim Hotel.
We were deliberating for long before picking up this hotel for our staying in Eilat,this, in view of awful experience that I went through last year in the Isrotel Lagoona all inclusive hotel. However, last year, we suffered even more while staying in one of Fatal/Leonardo hotels we definitely preferred to risk upon staying in Agamim, based upon recommendations of family members that stayed there before.
We liked sitting a while in our rooms balcony enjoying the marvelous very large courtyard (about 80 yards by 80 yards) on its plentiful palm trees and water.
Weather was mild so we were able to open the balcony door while sleeping at night, enjoying the fresh air.
Not as in the Lagoona hotel where they serve in the morning low cost breads and cheeses and a poor selection of fish, here at Agamim we enjoyed a large variety of tasty and good quality products. Among the huge variety, should be mentioned the hot specialties –some of them excellent and are changed daily. Considering the sweet items- my wife was crazy about the cheese souffle’ –not to miss it! What I missed in the morning buffet were good quality cold beverages. They serve just two kinds with a low content of fruits.
Dinner buffet was extensive and tasty, nice selection of both meat and fish dishes, not as in the all-inclusive Lagoona hotel where they serve low cost kinds of fish and where the food was over oily, over spicy and over salty.
Personnel are very eager to help and to serve. It is a pity that the service is partially inefficient: during dinner while being sited only on one night out of three, we were asked if and what we would like to drink. In the morning, pots of hot coffee were brought to our table only after chasing their attendants. Room is missing hairdryer and tissues.
Anyways, the big picture favors returning to the Agamim Hotel

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank omegaalfaTelAviv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 8, 2014

The hotel is lovely, the rooms a good size, the breakfast was delicious and had many choices, but there is sometimes a smell of sulphur from the surrounding areas. my husband has a sensitive nose and he felt nautious from the smell. The staff were great and changed our room to a better location where the smell was not obvious. Otherwise, we were there for 3 nights and liked the location, close to the ice mall, beach area, and our pickup for Petra.

Room Tip: Close to the main part of the hotel is best.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rochelle46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lahti, Finland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 1, 2014

Clean and nice hotel. Nice pool to watch but COLD. Poor service at the restaurant; breakfast and dinner, every day. Relaxed feeling in the restaurant should not mean lazy behavior among the all staff. Also staff do not necessarely speak any English at all which made all even more complicated for example to get service, help, cutlery, water etc.
One pool area staff person; one particular young north african man really took care of the pool area and seemed very considered of doing his work well, mainly cleaning but really putting good effort.. Reception staff was also helpful. Pool water; is really cold ( also kids pool!) not suitable for children to have fun at all. Full flooring carpets are not nice, no hairdryer, no changeing sheets every day( as told) but towels OK. Food was good but the variation could be a little more international; challenge to introduce especially the kids all new dishes every morning.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ScanMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 27, 2014

Very nice hotel for couples. One of the nicest we ever been. We had a room near the pool, that was awesome (maybe not good idea with kids). Breakfast was delicious and last till noon. You don't have to but alarm on and its possible to sleep and relax.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank enjala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 21, 2014 via mobile

Agamim hotel is an exellent choice when visiting Eilat. The rooms with the deck are perfectly situated near the water and you can jump right in or just lie on the sunbed all day. Rooms are large and very clean. Beaki and dinner meals has great choice of dishes and everything is fresh (and yummi). All staff personal we had contact with, were very friendly and eager to help.

Stayed February 2014, traveled as a couple
Helpful?
2 Thank Zac M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Isrotel Agamim

Property: Isrotel Agamim
Address: St. Campne, North Beach, Eilat 88000, Israel
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Eilat
#12 Spa Hotel in Eilat
#12 Romantic Hotel in Eilat
#15 Luxury Hotel in Eilat
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Isrotel Agamim 4.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Isrotel Agamim Hotel Eilat
Isrotel Agamim Eilat

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