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“Nice, but suffers from some minor issues”
3 of 5 bubbles Review of Isrotel Sport Club

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Isrotel Sport Club
Ranked #20 of 62 Hotels in Eilat
Certificate of Excellence
Israel
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Nice, but suffers from some minor issues”
3 of 5 bubbles Reviewed June 25, 2012

We spent 3 nights there. We called in advance to ask for a room on a high floor, so that it'll be less noisy as we are a couple and don't have kids. We also called prior to making a reservation to make sure there was parking for hotel guests and got the answer "but of course!". When we arrived at around 7PM there was no parking available and we had a room on the 4th floor (out of 8). The manager claimed that they had limited parking and that she couldn't do anything about the room, as they were fully booked. The fact that they had it written down on our reservation that we asked for a specific kind of room didn’t help.
When we entered our room, we realized that it was a smoking room. Apparently, the default type of room at this (sports!!!) hotel is a smoking one and if you want a non-smoking room, you may ask for it but you won’t necessarily get one. So, again, since the hotel was full we got stuck in what was left. They had a couple of junior suites available, but when we said that the price for the upgrade was too high, they didn’t offer any discount or any other solution.
The hotel is newly renovated, so it’s very nice. The rooms looked new and the overall impression was good.
The pool got closed at 6PM, which was very strange, as there was still light till 8PM and it was very hot outside, so it would be more reasonable to keep it open until at least 7PM.
The food and the variety was good. BUT, there were some issues with food handling. One of them was fixed immediately after we talked to the person in charge and she talked to the head chef, so it was OK. Another issue was that they didn’t wash their vegetables thoroughly enough – I dried a few cherry tomatoes on a napkin and got a black napkin at the end. So I guess the hotel can still improve in that area.
On the last day we had a not-so-nice surprise. At 8AM we got a hard knock on our door and the housekeeping personnel tried to open the door, while we were still sleeping. So that made us wake up, sure. We thought it was a mistake, and put a “do not disturb” sign on the door. But then, a couple of hours later when we were getting organized, someone knocked again and before we could answer, the cleaning lady entered the room with her key. She claimed that the management told her that we already checked out.

So, to sum up, some pros/cons and tips:
Pros:
- Newly renovated, clean, nice hotel
- Large pool and gym
- Good food (but some improvement in the hygiene area are required)
- Good location (close to the sea shore, some bars and shopping centers)
Cons:
- Limited parking
- SMOKING rooms by default
- Poorly functioning management

Tips:
- Make sure you arrive before 1PM on the day of check-in if you wanna have a parking slot and get the type of room you asked for and don’t be surprised if you don’t get it.
- Come with kids or bring ear plugs if you want to sleep till late (and put a "do not disturb sign" and lock the door)
- Whenever you put a “do not disturb” sign, also make sure you lock the door and vice versa.

Room Tip: Make sure you arrive before 1PM on the day of check-in if you wanna have a parking slot and get the...
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank maayan_gold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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436 reviews from our community

Traveler rating
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215
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
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Ashqelon
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 30, 2012

We stayed in the hotel during the last pass-over Vacation. The hotel was recently redesigned. The rooms and the public areas were redesigned beautifully. The dining room was very inviting, clean adn bright adn the food was very tasty and esthetically served. we enjoyed our saty very much, great value for our money !

michal and shaul

Room Tip: the room in the 3rd floor the the pool - suprior - with a big balcony
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank michal k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
telaviv
Level Contributor
148 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed April 20, 2012

First visit after complete renovations.Very nice lobby area and reception.Beatiful dinning room.One of the best breakfasts have seen in Israels hotels lately.
Rooms very nice.Only half of them got new bathrooms and showers.
Good choice in Eilat

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank amnobenda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed December 29, 2011

This hotel offers an all included package.
This means a lot of pros and cons.
Pros: The facility is really nice and the people are very kind. There is an outdoor pool, Jacuzzi (large whirlpool bath) and dry sauna. and of course, you can eat as much as you want (free Popsicle all day long)
Cons: the food is terrible! since it is an all included buffet style, you feel that they do not invest much in the food, although they do offer a lot of it. On the second day we decided we need a break and went out to eat at some local restaurant (which was delicious).
So, if you're not planning on staying for a long time, or you don't mind eating the same thing everyday, you should go there!

Room Tip: The rooms looking at the pool are much nicer, and they have a balcony as well.
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maya F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ry, Denmark
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed October 23, 2011

Uless u pay almost nothing - dont touch. theres nothing to do with sport as its name incline. Unless eating is a new kind of sport.The tennis courts r neglected , and they let women full clothed in the swimming pool , made me suffer from eyes inflamation for the next week.....

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eitan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 16, 2011

We (2 adults, a kid an a toddler) stayed at Junior Olympic suite. There was enough space for everyone and we had a sea view from the balcony.
The food is great, tasty and various. I loved the concept of fresh salad cut just in front of you on every meal.
The animation team was really, kids loved them.

The greatest minus were the beds.
Our bed was 1.90m long and were are tall, so it was not convenient and the mattress it's self was not really comfortable.
My toddler got a baby crib which was too short for her . I tried to ask for a longer baby bed, but the only solution I got is to get a mattress (which was unacceptable to me).

It's an All-inclusive hotel and you basically get it all: food, drinks, ice-cream in the pool, but there is no good coffee :(

The hotel is old, but well maintained and there is rumor it’s going to be renovated this winter. Looking forward to see it after the renovation :)

Room Tip: get the rooms in the Olympic outbuilding
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rediska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa
Level Contributor
111 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed August 24, 2011

The breakfast is great. The entertainment team is excellent for both kids and parents. Very good and quick service. Recommended!

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ofersan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Isrotel Sport Club

Property: Isrotel Sport Club
Address: North Beach, Eilat 88000, Israel
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Eilat
#7 Business Hotel in Eilat
#19 Luxury Hotel in Eilat
#19 Family Hotel in Eilat
#20 Romantic Hotel in Eilat
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Isrotel Sport Club 4*
Number of rooms: 327
Reservation Options:
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Also Known As:
Isrotel Sport Club Hotel Eilat

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