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“Lagoona Hotel Eilat - excellent choice”
Review of Isrotel Lagoona

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Isrotel Lagoona
Ranked #2 of 61 Hotels in Eilat
Reviewed November 14, 2012

As frequent visitors to Eilat, we warmly recommend this hotel. Its location is very convenient, close to everything. The rooms are very comfortable, well equiped and clean. The food is excellent, the swimming pool is nice and it has its own bar which is very convenient.
The best feature of this hotel is its staff. They are always helpful, wearing a smile, ready to assist a guest even when it has nothing to do with their job.
We would like to thank the hotel staff for a great vacation and most certainly, we will see them again soon.
Giora Tanel & Anna M. Cattoni
Ramat Gan

Room Tip: If your room is on the pool side and there are families with kids, you can expect noisy mornings.
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  • Stayed: November 2012, traveled with friends
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2  Thank Anna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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913 - 919 of 2,338 reviews

Reviewed October 31, 2012

My wife and I were suckered into staying here - right from the start - the check in was delayed 40 minutes by the staff ushering in a pack of "ultra-religious" guests who didn't have to wait in the long line because it was early Friday. Meanwhile our room was in such disrepair that the management gave us the option to wait for the repairman to fix the issues. We did not want to wait for the repairman as we had already waited 2 hours at check in and demanded a better room. We are moved to another room in disrepair (lights burnt out) but at least the AC/mazgan works. As I walk through the halls there are "out of order" signs everywhere. Some things are free but the place is so short staffed that you have to wait in a long cue for everything. The food was fair and not better than you get in "heder ochel" During our stay - we overheard many others who shared our anger about these issues. My wife and I can only share with you that our experience with Isrotel represents a "real" disappointing customer experience.

Room Tip: "If you wear a black suit and hat, you don't have to wait in line"
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  • Stayed: June 2012, traveled with family
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10  Thank Wolfgang V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2012

this is the secound time i haev been to this hotel.

with my extended family i.e. my father and my 2 sister's families and brother and my own family.

in all our group consists of 7 adults and 5 childrens ages 2 to 14 years. a family with kids group.

we took all inclusive and this prove to be a real mistake becuase food is to good and in to much
variantions so you feel compelled to try it all wich result in over eating and gaining to much weight. to much coke to dring and to much beer(preatty good one really) and free ice cream and popsickles does not help...

5 minutes walk from the beach is very nice. you can get up at 6 a.m.and go to a swim in a clear quiet and almost empty beach. room are actually quite good compared to some of the better 5 star hotels. a.c. was a bit on the loud side but cooled quite good even in a more slower and indeed quiter setting.

i really need tyo point out the superior quality of service. i came to the hotel with a preordered vacation that i managed (due to a computer glitch) to book in 2 diffrent hotel of the same chain.
i was a bit enxious about all this sence i might have lost about 1800 shekels (approx. 50 $)

this matter was resolves in about 14 minutes. ever wundered where you will find fast easy and good service ? well, you can find it here. this is the secound time i admire the qualty and swiftness of the hotel's staff problem solving professionalism. big nig thums up :)

buttom line. yes i would defently come here again. and yes i will advise my friends to come to this hotel :)

  • Stayed: October 2012, traveled with family
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5  Thank amotz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2012

I visited this hotel for a business meeting. It is well situated close to the beach and the main shopping promenade. But I found the property to be run down and in need of an overhaul. The furniture is old and falling apart; the lobby bathroom was filthy and broken down (one of the toilets was broken, another had a faulty bathroom seat. I was not impressed. This is a family, all-inclusive hotel but the bottom line is poor service in a run-down property.

  • Stayed: October 2012, traveled on business
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6  Thank daveydave12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

Went with the entire family - 3 generations. Excellent value. Coulnn't find any fault. We went in the framework of "everything included" which meant 3 meals, endless snacks, cold drinks, beer and ice-cream all included in the price. Food plentiful, varied and ample.

  • Stayed: May 2012, traveled with family
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1  Thank geffen11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2012

good hotel Isrotel Lagoona, Eilat
location close to center and sea beach
food is free all included
good hotel for families vacations
food and food and food all day
swimming pool bit small
evening in the hotel is nice with few shows but show are is small
service is very good with very nice service from hotel stuff
my children enjoyed and had allot of fun

good hotel Isrotel Lagoona, Eilat
location close to center and sea beach
food is free all included
good hotel for families vacations
food and food and food all day
swimming pool bit small
evening in the hotel is nice with few shows but show are is small
service is very good with very nice service from hotel stuff
my children enjoyed and had allot of fun

Room Tip: ask fir room to swimming pool view - less noise
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  • Stayed: August 2012, traveled with family
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Thank FlyTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2012

We chose this hotel because of the all-inclusive option and the very reasonable price. We all know travelling with children can be an expensive venture, but this hotel lived up to our expectations entirely! The food was very rich in options, all of the meals were fresh and with good time distance between them. Children loved the poolside day-round free ice-teas and ice-creams, as well as the very original entertainment offered by the hotel staff. Evening venues were organized in such a way that children and parents enjoyed it in the same way! Rooms were nice and clean and could not complain about the service in any way!
All in all an excellent choice, would recommend for families especially.

Room Tip: rooms with a sea-side view are clearly a plus!
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  • Stayed: August 2011, traveled with family
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1  Thank thalassa t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Isrotel Lagoona

Address: Northern Beach, Eilat 88000, Israel
Phone Number:
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Eilat
#1 Family Hotel in Eilat
#1 Top resorts Hotel in Eilat
#2 Luxury Hotel in Eilat
#2 Spa Hotel in Eilat
#5 Romantic Hotel in Eilat
Price Range: $210 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isrotel Lagoona 4*
Number of rooms: 256
Reservation Options:
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Also Known As:
Isrotel Lagoona All Inclusive Hotel Eilat

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