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“Horrendous hotel not worth the Shekels, loud, tacky unfriendly” 1 of 5 bubbles
Review of Royal Beach by Isrotel Exclusive Collection

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Royal Beach by Isrotel Exclusive Collection
Ranked #23 of 63 Hotels in Eilat
Certificate of Excellence
France
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Horrendous hotel not worth the Shekels, loud, tacky unfriendly”
1 of 5 bubbles Reviewed June 10, 2013

We stayed there when the Israel Bar Annual Conference was going on. Loud families with loud children everywhere. Small rooms with stained carpeting. Decor is tacky. The stauff are trained like policemen to watch that nobody steals a sandwitch at breakfast. They tried to ripp us off claiming the room was booked for 1 guest, not two. We had huge fights at reception over the hefty charges. When you pay SO MUCH MONEY for this petite room, at least WIFE should be free, but it isn't. We are not impressed and will not come again. Next time we'll try Aqaba.

  • Stayed May 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank FrenchLgz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hani S, Sales Manager at Royal Beach by Isrotel Exclusive Collection, responded to this review, June 18, 2013
Dear Royal Beach Eilat guest,

We thank you for taking the time to write a review of our property and are very sorry that you had an unpleasant experience at the hotel.

The Royal Beach is one of the highest rated hotels in Eilat, as you can see from our ranking on TripAdvisor and the very positive comments. However we do understand that all hotels, even Royal Beach Eilat, have their challenges and for that we apologize

With regards to the hotels look, the hotel will begin full renovations at the end of 2013, beginning of 2014. Until then we try to ensure that all guests receive the highest level of style, cleanliness and service possible.

We understand that there were specific issues with your stay and that numerous managers from the hotel have been in contact with you.

We hope you will consider staying with us again in the future.

All the best,
Hani
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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900 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

The "Best Hotel in Eilat" is a superb hotel.
It is let down by the service which depends on short term staff who have had very little training.
Too many good Chiefs but not enough Indians on the ground
Please do try harder. Thank you.

  • Stayed January 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Travelcouplelondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed May 16, 2013

Probably the best hotel in Eilat. Great swimming pool ( quiet & with no music!) and wonderful breakfast that can be enjoyed on the large terasse. Shame the service is not alwyas up to the hotel's standards, especially with regards to the concierge: rude and very unfriendly. Apart from that, a good experience.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank JerGold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed May 10, 2013 via mobile

Whether we come alone or with the kids, this is always our first choice in Eilat. The Royal Beach has everything we need including a comfortable and pampering business lounge right by the pool area. Amazing food, great service, spacious suites, perfect location, lots to do for the kids and all we can ask for to enjoy a great vacation.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DoronC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

This is one of the top five hotels I've ever been to.
Great service. Beautiful facilities. Very clean. Great food. Lovely location near the sea and shopping center.
Just perfect vacation and lovely honeymoon experience.
I am sure I am going to visit this hotel any time soon

Room Tip: If you are celebrating an event make sure you say so in your reservation
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kerenbezalel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raanana
Level Contributor
86 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed April 24, 2013

My wife and I spent three nights in this Eilat resort hotel as delegates at a recent legal conference.
In short this is the perfect resort hotel: everything on the highest standards: the room (we upgraded to club level), lobby, spa, pools (in plural), buisness lounge, fitness room, proximity to beach, food, location and most important the staff - they were great.
And they have facilities and service for big and small conventions as well.
They should consider though to give complimentary internet connection.
Eilat in general has so much to offer: Red Sea / water activities (scuba, snuba, swimming with dolphins, water ski, "banana boats", cruises, glass bottom boats etc) desert activities (camels, donkeys, bedouin hospitality, hikes, jeeps), good shopping, great food and breathtaking views.
Go to Eilat and when staying there, consider the Royal Beach - highly recomended.

Room Tip: High floors have a better view. Anything above 7th is OK.
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank seth r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ISRAEL
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed April 22, 2013

The Royal Beach is located on the nort beach promanade of Eilat, near to most marvelous coast of the red sea.
It is a modern hotel with all the comfort facilities you need for a good vacation. There are four swiming pools, several restuarants, large convetion rooms. and above all,well equipped modern rooms, and affable stuff. Most recomanded.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Benarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Beach by Isrotel Exclusive Collection

Property: Royal Beach by Isrotel Exclusive Collection
Address: North Beach, Eilat 88000, Israel
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Eilat
#8 Romantic Hotel in Eilat
#11 On the Beach Hotel in Eilat
#14 Family Hotel in Eilat
#16 Spa Hotel in Eilat
#22 Luxury Hotel in Eilat
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Royal Beach by Isrotel Exclusive Collection 5*
Number of rooms: 363
Reservation Options:
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Also Known As:
Royal Beach By Isrotel Exclusive Collection Hotel Eilat
Isrotel Royal Beach Eilat
Isrotel Royal Beach Hotel Eilat

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