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“Nice enough hotel - service could be improved”

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Nova Like Hotel Eilat - an Atlas Hotel
Ranked #8 of 62 Hotels in Eilat
Certificate of Excellence
Helsinki, Finland
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice enough hotel - service could be improved”
3 of 5 bubbles Reviewed December 28, 2012

Hotel for ok for our holiday. Room (junior suite) was spacious and clean, materials new, bed linen clean and a good pillow. There were no extra pillows. Room safe did not work in the beginning, but after the handy man came to open it, we had no probs.

The breakfast was excellent. The variety of offerings was wonderful, there was a lot of different vegetables and cheeses, and the bread was so fresh it was still warm some mornings (we are early birds). The consistency could be improved: some mornings there were fresh fruit, some there was not. One morning the coffee machine did not work and the only option was instant coffee - not good. But luckily the had fresh mint for tee, so that helped.

Pool is not heated, and the water is way too cold to swim during winter months.

Walking to the beaches takes about 20 mins, not ten like told in some hotel info sites.

The hotel was more than half-empty when we were there. For us that was a good thing, we always had sun beds by the pool and no need to queue to breakfast.

Most mornings, while we were eating breakfast, there was an older man sweeping the breakfast room floors. They were not that dirty, and to my mind he could do this some other time than when people are eating.

Some mornings the staff circled the tables and poured coffees, but most mornings they did not. It was also very much disturbing how all kinds of people went in and out the kitchen doors not wearing any kitchen uniforms, and how they came to get coffee and even to fry an egg in the breakfast room. Don't they have their own facilities for eating? How does this affect the hygiene?

The staff could have been more attentive. Most of them, e.g. the reception, staff in the breakfast room and the pool guy, ignored us completely. The did not greet us, nor did they once smile to us. The guys sitting at the hotel entrance (guards?) ignored us also while playing with their mobile phones, only once one of them greeted my boyfriend when we came in; I was air to them all.

Conclusion: the Nova hotel is ok place when you are not demanding too much. The breakfast made the stay worthwhile, even if the staff is very much the old soviet-style without smiles and politeness. Don't expect anything special and you wont be disappointed.

Room Tip: Try to get a room on higher floors and inner side, not facing the airport.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lauheino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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600 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (73)
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English first
st Ives
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed December 23, 2012

A tight budget dictated our choice of hotel on our eight night stay in Eilat and the Nova Like exceeded all our expectations.

Our large room was actually a suite of bedroom, living area, small kitchenette, balcony and en-suite bathroom (bath and shower). It also boasted, two flat-screen televisions, room safe, unobtrusive air conditioning, a very comfortable bed and was cleaned to a high standard.

The hotel is an older hotel, but has been recently refurbished. Though the public areas still felt like a hotel from the 70's/80's, the bedroom actually gained appeal from it.

We chose the half-board option and the catering team never failed in providing interesting and varied meals every day. Whilst there, we shared the dining room with a large contingent of international sportspeople (weightlifters) with huge appetites. Not once did the kitchen or waiting staff faulter in their professional standards.

The main beach and modern town is a fifteen minute walk from the hotel. The hotel offers free underground parking. Being beach people, never had a chance to try their swimming pool, though it looked great. No hesitation in recommending Nova Like.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank stivean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moodii
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 21, 2012

We were pleasantly surprised by the Nova hotel. Large and comfortable rooms, excellent service ( they make you feel at home) especially from Bentsi the reception manager , very nice breakfast . Nova hotel is my place for my future vacation in Eilat. Really the best value for money!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frank P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 12, 2012

We stayed in the Nova towards end of summer and were very pleasantly surprised – the rooms were spacious and CLEAN. They are actually suites, with a living area and bedroom - not the standard cramped space, so great for families with kids! Service was excellent (a little unusual for Eilat hotels) and breakfast too was awesome. The kids loved the pool. Plus Wi-Fi, a balcony between both rooms, and parking made it convenient. It’s not far from the main shopping area of Eilat but you have to walk a little bit further to the beaches, but worth it if you want comfort and great service. Like I said, best value for money, we’re looking forward to our next stay!

Room Tip: overlooking pool
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Annette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlas_Hotels_Israel, Guest Relations Manager at Nova Like Hotel Eilat - an Atlas Hotel, responded to this review, December 18, 2012
Dear Annette,

Thank you for your positive review; we are flattered by all of your lovely compliments. We are happy to hear what an enjoyable and comfortable stay you had with us. We are very pleased to hear what great value you described our hotel as and we greatly appreciate your recommendation. We look forward to your next visit with us.

Ronen Haskel, General Manager, Nova Hotel
Jordana Neeman, Guest Relations Manager, Atlas Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed December 8, 2012

We initially chose the Nova Like Hotel because it was a 2 min walk to the bus station however we were pleasantly surprised. Our 'room' was actually a two room suite with a functional kitchen, balcony, nice-sized bathroom and decent beds. Yes, the decor seemed right out of the 70's but I'll take quiet and comfortable any day over the latest fashion. Another plus: the breakfast buffet offered great variety and was very good.

We would stay at this hotel again. I cannot say the same for the Dan Panorama Eilat, where we also spent a night.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank squamish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaunas, Lithuania
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed November 13, 2012

Very nice, clean suites hotel with everything you need: bedroom, kitchen, balcony, parking place for the car. Wonderful meal in the restaurant, big variety of food, vagetables, fruits, etc. Friendly staff.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Eva J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaunas, Lithuania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 11, 2012

Very comfortable and nice suites hotel.
The rooms are well designed and quite big. There is a frigider, what we found very useful. Each room have a balcony with small table and chairs,
where we used to sit in the evening and watch the city lights and the sea.
We enjoyed the breakfast and the dinner very much,
they have a very varied and good menu. Everything was very fresh and tasteful.
They have very nice swimming pool.
Generally hotel feels very cosily like at home.
Nova like hotel from now is my favourite one in Eilat for it's big suits for a good price
and quite short distance from the sea (10 minutes walk or just to take cheap taxi ride).
Also for a very good food and nice treatment.
Highly recommended.

Room Tip: It's a suits hotel, so each room have a bedroom and one more room with a TV set and table with...
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Saulius_K72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nova Like Hotel Eilat - an Atlas Hotel

Property: Nova Like Hotel Eilat - an Atlas Hotel
Address: 6 Hativat Hanegev Street, Eilat 88000, Israel
Phone Number:
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Eilat
#8 Luxury Hotel in Eilat
#16 Family Hotel in Eilat
#22 Romantic Hotel in Eilat
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Nova Like Hotel Eilat - an Atlas Hotel 4*
Number of rooms: 193
Official Description (provided by the hotel):
The Nova Hotel, part of Atlas Hotels chain with its newly stylish renovated rooms offers all the ingredients for a fun-filled vacation in Eilat, Israel. The hotel has 127 large two-room suites and 66 large studios, all with a kitchenette. Wheelchair-accessible guestrooms are also available. As one of the most welcoming Eilat hotels, the Nova Hotel, Israel makes a point of catering to both adults and children, with a large outdoor swimming pool kiddies’ wading pool, sun deck, children’s club, babysitting services, a lobby lounge and bar and a daily entertainment program (in season). The Nova Hotel dining room serves the rich Israeli breakfast, featuring fresh fruits and pastries, and excellent dinners too. ... more   less 
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Also Known As:
Eilat Nova Hotel

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