Am at the hotel now. I was here several times in the past. It seems to me that the staff needs a reminder to give guests elementary courtesy, at first much worse than the average Israeli directness: I ordered by internet a non-smoking room and the initial room was full of smoke. The receptionist was very rude, mabye had a bad day, but in spite of that eventually brought me to a very nice room with a poool view.
Also the dining room staff need some "help": I noticed one of the staff pick his nose and handle a bagful of
rolls. When confronted he simply lied and denied.
The lifeguard at the pool, a really lovely pool, turned up the music volume to an unbearable level and only after repeated complaints to the management he lowered the noise to a level that enabled conversation. BTW not a single guest requested the loud volume, the lifeguard was simply bored...
In spite of theses complaints it is a very nice, not too expensive place in Eilat, right next to the ice-mall and other attractions and worth coming to if, and only if, you stand up for your rights as a guest. My reservation at the hotel is between 1-4 May and I am writing this reveiw during my stay which will end tommorow.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Agoda and Odigeo so you can book your Americana Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Americana Hotel Eilat