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“Worthy of a King”

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Herods Palace Hotel Eilat
Ranked #6 of 61 Hotels in Eilat
Reviewed September 13, 2013

My partner and I stayed at the Herods Palace between September 7-12, and despite some minor flaws enjoyed a truly incredible vacation.

Our vacation started on the wrong foot, with us arriving on the morning of September 7th (Saturday) and being notified at the check in counter that, on Saturdays, rooms are given to guests at the late hour of 8 PM. The error was that of the Fattal call center agent who didn't inform us of that fact. The staff was very helpful, letting us know that they would do their best so that we would get our room at noon, and offering us access to the Vitalis Spa for that day (something our original room didn't include). We ended up getting our room at around 1 PM that day, a completely acceptable hour, much to our delight.

The room itself was very clean, designed with the same "Arabian Palace" motif the covers the entire hotel. Our room was composed of the main area/bedroom - containing a double bed, a flat screen TV, a dresser, a kettle and coffee/tea, an empty minibar (you order drinks/food from room service), a desk and a couch. The bathroom was pretty spacious, designed in marble and very clean. The room had a small balcony with two chairs and a coffee table. It is by no means a big room, but it suits the needs of a couple and doesn't feel small or claustrophobic.

Our room class was Executive, which afforded us breakfast at the Tamarind restaurant, bath robes and slippers and a daily newspaper. We later on decided we were interested in a larger, more spacious room, and headed to the reception counter for an upgrade. We were offered an upgrade to the Club room, which was supposed to be bigger and also granted us access to the Skyline Business Lounge and Vitalis Spa. When we got to the room, we were rather surprised to see that it was, in reality, the exact same size as our previous room (despite the higher price). Upon return to the reception, a different staff member explained that the club room is in fact not much bigger in size - but offers greater amenities. Due to the misunderstanding, we were upgraded (Free of extra charge) to a Grand Club room, which was slightly more spacious, included a King size bed and the same added amenities of the Club room.

We had two options for breakfast at the hotel, both good but one towering above the other. The first is the Tzaparim Dining Room, which is the basic option available to all guests. The dining room is very big and spacious, with a plenty of options for your breakfast; from cereal and pastries to fish and eggs, salads, fruits and vegetables and much more. The dining room is a self serving buffet, with waiters circling the tables offering coffee and tea to the diners.
The other option, the Tamarind restaurant, is in my opinion the superior one - and worth the price of an upgraded room. Tamarind is much smaller in size than the dining room, which is fitting, seeing as it is a restaurant. Upon entering you are greeted by a waiter who will take your order of eggs, pancakes or waffles, as well as coffee, tea and/or juices. You are then seated and head to the self serving buffet. The dishes carry similar concepts from the dining room, but their execution and presentation are far superior. In a word - everything is delicious! Despite there being less dishes to choose from - the variety is just as big, with dishes being more focused and thought out than in the dining room. Tamarind has a charming outside seating area, which is basically the cherry on top, delivering wonderful ambiance to a great breakfast. We highly recommend it!

The hotel's pool is big and clean, yet when the hotel is at full capacity it may feel a bit crowded. It has a central main area, with a "side pool" connected on each side. One of which is a children's pool and the other a more shallow pool - with a pool bar, serving drinks, slushies and light refreshments. There is also a pool lunch diner with sandwhiches, salads, drinks and other options for a poolside lunch.
All around the pool are tanning beds and chairs and it's unlikely that you won't find a place to seat or sunbath. All in all the pool is very satisfactory.

The hotel's Gym, despite being very small, has advanced gear which any gym rat should be familiar with. During our stay it was never packed, always having a few visitors at a time (not due to any constraint, it was simply a natural flow up people going in and out), which made it an okay option despite being small. The opening hours in September were different than the high season, so you should check up with the reception and plan properly.

The hotel's Spa is, as mentioned previously, an amenity that isn't offered freely to all room classes, but only to Club level and upwards. The Spa is in the adjoined Herods Vitalis hotel, and passage is available through the hotel grounds - so there is no need to exit the hotel. The spa has a "no smoking, no cellphone" policy, which we found great. Upon entry you receive a tower and a locker key, which you can use to store your clothes and valuables.
The spa includes a large bow shaped jacuzzi, a dry sauna, a wet sauna, warm and cold massage waterfalls and a hydrotherapy pool. The design carries the same motif as the hotel and the feeling is that you are still in the same hotel. At your disposal are showers, as well as shaving gear and Old Spice aftershave. The facilities are great and the experience is very relaxing. You can also book a massage session, which we didn't, so I can't comment on that.

The Skyline Business Lounge, another extra amenity, is situated as a hanging bridge connecting the Palace and the Vitalis on the 11th floor - and the view is great! You only enter it fully dressed (a t-shirt and short pants are perfectly fine) and dry, which really isn't an issue and rather makes sense. The lounge operates between 11AM and 6 PM and offers free food, drinks, alcohol and internet. The food varies according to the hour, changing between pastries, fish and cheeses, fruits and desserts, etc'. It is of the same high quality found in the Tamarind restaurant. There are juices, wine and various other alcoholic options, all free of charge. The lounge has a computer room with free internet and printing services, which is very useful since there is no free WiFi in the hotel. It also has a small balcony for the smokers.
We frequented the lounge quite a bit, and it basically negated our need to go out and pay for lunch, seeing as the food was very good and kept hunger at bay until diner time. This alone made the upgrade to a higher class room worth it.

The hotel is located at the eastern edge of Eilat, on the northern shore. It is, by definition, the "edge" of the city, but everything is a short walking distance away. The new Ice Mall is just five minutes away (on foot) and offers great shopping and eating options. The beach in front of the hotel is actually part of it, but isn't restricted to guests so it feels more like a public beach (a clean public beach, but a public beach nonetheless).

All in all we're talking about a great hotel, beautifully designed and offering great amenities for your vacation. It has some very minor flaws but those don't keep you from feeling like you're getting your money's worth and then some! We had a truly delightful stay at the Herods Palace and will definitely come again.

We highly recommend it to anyone visiting the city, whether for the first time or the millionth.

Room Tip: + The higher the room - the more beautiful the view of the Red sea and both cities (Eilat and Aqaba...
  • Stayed: September 2013, traveled as a couple
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1  Thank Rafi Shai S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 - 517 of 1,972 reviews

Reviewed September 11, 2013 via mobile

We have been guests in the herods palace hotel and we had a good and pleasent time ,we have to say that you have the best people who take care of the guests and the hotel .the food was outstanding good. we got the best service somebody can get. The hotel stuff was smiling and gave us the feeling that we are queen and king. we will come back for sure.

  • Stayed: September 2013
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Thank doronkeren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013

Herods palace eilat is one of the few vary good hotels in eilat. rooms are big enough for a couple there is a coffee facility in room. dining room is big with planty of place , the food is tasty and there is something for everyone.

Room Tip: the icemall is near
  • Stayed: July 2013, traveled with family
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Thank Israel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013 via mobile

We booked throw walla tours 5 days in advance, 2 rooms with connecting door.

We arrive at 14:00 bcz they say that checking in start at 15:00.. But the girl in reception says that she don't have anymore this room bcz we arrive very late, then her next excuse was that we booked two rooms in different names ( mine and my wife's ) she didn't knew which room to connect.. The subject is what the reception girl told me.. Exact quote!

Then she offer us instead of two rooms to get one suite.. Means our kids and nanny will sleep in the leaving room of the suite.

After more then an hour waiting they finally agree to give us the suite and next door room.

Besides, the location is great, just by the beach and many restaurants.

Breakfast is good but dinner sucks.. No variety and not feel fresh..

On the next morning, we went out and got back at 16:00 for some reason they didn't bother to clean the room.

All in all, disappointing staying. Better check the royal beach or Dan which is just next door.

  • Stayed: September 2013
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2  Thank Idofei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

Well, As we all know, Herods is a Combination of 3 hotels established in 1998: Palace, Boutique, Vitalis.
My review will be on the Palace - The whole family hotel.
my last visit in Herods Palace was almost 4 years ago. Now we got back for Rosh Hashana with whole the family - 4 rooms.
a good hotel review should focus on 3 main criterias: ROOM ,FOOD & SERVICE
lets start with the rooms (standard):
bathrooms: ok, clean (important!), lot of towles, high quality toilet paper! shampoo ,conditioner and shower gel included. no body cream :( the facilitys in the bathroom are pretty oldish and need a refresh or renew!
main room: air condition was perfect, the bed was 2 single bed togather... NOT GOOD AT ALL when booking a room make sure you get a kind size (one piece) bed, nice balcony heading to the pool.
CONCLUSION: cosy and nice!

Food:
well i dont know what happend to Herods by the years, but it aint good:
Salads - Very Good but very low varaity.
Main Dishes - most of them all the time served cold! low varaity. not the best i ever tasted or exepted to be on this spesific hotel.
Deserts: Same every day. i had better Parve deserts in low-rate hotels.
CONCLUSION: Highly Disappointed.

SERVICE:
smile on the employees face would be nice!!!!
Buttom Line: ok.

OTHER HOTEL FACILITYS:
-Compact and good gym!
-No TABLE TENNIS :(
-Snooker table is Extra :(
-the pool is awsome!
-Kids club are very nice!

OVERALL: I had seen better days of HERODS. please come back.

  • Stayed: September 2013, traveled as a couple
    • Value
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1  Thank Amirt85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

Every time i book the Herods Palace i know i have a great vacation ahead. The food is delicious, the rooms are comfortable and clean, very good location, and the staff.. the staff is super friendly an helpful! definitely my first choice in Eilat.

Stayed: September 2013, traveled as a couple
Thank KTania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

Stayed there for the third time with my wife and 2 kids (22-25/8/03)
As usual, the place is amazing, well taken care of, clean and the service is more the great.
Although I was there on a very busy week, you are not feeling that the place is crowded, no long food wait etc...

I can't wait for my next vacation at the Herods Palace hotel.

  • Stayed: August 2013, traveled with family
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Thank mickeydana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Herods Palace Hotel Eilat

Address: 6 Ha-Yam, Eilat 8851025, Israel
Phone Number:
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Eilat
#4 On the Beach Hotel in Eilat
#6 Spa Hotel in Eilat
#6 Luxury Hotel in Eilat
#10 Romantic Hotel in Eilat
#12 Family Hotel in Eilat
Price Range: $214 - $1,991 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Herods Palace Hotel Eilat 5*
Number of rooms: 296
Official Description (provided by the hotel):
Luxurious Boutique Spa Hotel offering outstanding spa facilities. ... more   less 
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Also Known As:
Sheraton Eilat
Hotel Herods Palace
Herods Eilat
Herods Palace Eilat

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