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“if you expect quality, do not go near that hotel”

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Leonardo Plaza Hotel Eilat
Ranked #3 of 62 Hotels in Eilat
Certificate of Excellence
Haifa, Israel
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“if you expect quality, do not go near that hotel”
Reviewed August 27, 2010

As frequent visitors of the Red Sea Jazz Festival, we looked for a decent place to stay in Eilat. In spite of the high price and the promising website, the reality was very disapointing: the rooms are shabby and hve not been rennovated for over 30 years. the bath tub was rusty, the floor tiles broken, burn marks on the carpets, paint coming off - the works. The A/C unit was barely enough to cope with the Eilat heat, provided that you are located in the air flow path. The air condition in the corridors, hallways and elevator was completely turned off.
The dining room was crowded and extremely noisy. the line to get in was at least 15 minutes, after which we were seated in an aise table to be literly rubbed by anybody coming through. The plate were not clean and the food barely passable.
The promised "Free parking" remained on paper since there is room only for 50-60 cars in the hotel's parking lot - ak the others need to pay 20 NIS/day for a public parking if they can find one.

Bottom line - don't go there!

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jazz_fan7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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great neck
1 review
Reviewed July 22, 2010

the leonardo plaza in eilat was very surpising. there were ups and downs but what i couldnt forget was the last night. my mother was looking at the sheets before we whent to sleep and she reconized that there were very strange marks on the sheets. she called for extra sheets and pillows, and the staff said they would come soon. 10 minutes later they didnt show up, then she called again. then the staff said they would be there in 5 min ( oh i forgot to mention these were between the times of 11 30 to 1 00 in the morning). 5 min later they didnt show. then she called again and again and didnt show up til 1. the next morning she was given a gift basket and also received special ammenities for our family : ). after this mess the hotel was great. they had great food, better service and more care to their guests. also, dont forget about the view. just amazing. the rooms are very close to the to the water and near the arena. trust me this a great place to stay.

  • Stayed July 2010, traveled with family
    • Value
    • Location
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Helpful?
Thank myjkidd23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jerusalem
Level 4 Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed March 16, 2010

This was the 3rd January in a row that my sister and I stayed in the now-called Leonardo Plaza (Eilat) for 4 consecutive weeks in January. We love it. The service can't be beat; the food is delicious (and if you tell the chef that you require salt-free, he'll see that you get it), the whole establishment is spotlessly clean. We asked for the same room as the previous year because we know it's quiet and we get a good night's sleep. We are awakened in the morning with the scent of yummy pancakes and the sweet singing of birds. The location is great, too; very close distance to the Mall and only a few steps away from a free lending-library located in the Israel Tourist Bureau. What more could one possible want? A "cure" for an osteo-arthritic hip? Yes, I felt much better in Eilat with the comfort of a great hotel.
Helmet

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helmet1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 3 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 8, 2010

COULD NOT UNDERSTAND THE POOR REVIEWS
First the picture is not of the Leonardo Plaza Eilat I cannot recognise it from the hotels in Eilat.
Our travel agent recomended the hotel to us .We arrived at midnight after a long drive from Ben Gurion .
The hotel concierge gave us a warm welcome even coming to check we had parked the car correctly . (If you do not park in the hotel lot you will get a parking ticket.) We were shown to a room in the west wing that was clean and bright and of the standard European size.The bathroom was of and adequate size and again clean with and excelant shower .The view of the sea and town from the balcony was changed from when I first went to Eilat in the early 60 s it is now a sizable town .The breakfast was of an excelant standard many items to choose from also they had expresso coffee and always fresh fruit .
The gardens are a oasis of green with 2 swimming pools one has a waterfall a heath club with a beutifull terrace overlooking the sea .The pool was clean and well looked after by polite guards.There is a entrance from the pool area to the beech loungers were available at no extra charge to guests the sea was very good to swim in .
Finally we had a half board plan and this made the holiday we were delighted by the quality and variation of the evening meals the staff were more than freindly the restuarant manager always greeting us and asking if we need anything .The Friday night meal was superb perhaps it helped coming from cold Britain to eating in the garden _the food was as good as we have had in top restuarnts Duck al a orange .
We found all the staff were polite and spoke very good English would recomend the Leonardo Plaza Eilat to anyone as it was such good value .

  • Stayed February 2010, traveled as a couple
    • Value
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Helpful?
7 Thank UkMalcolmsolihull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 25, 2009

Don't stay here - it is an absolute dump. The room was absolutely disgusting. The staff barely speaks English. The hotel is not actually owned by Sheraton (but that seems to be a well-kept secret). The carpeting is stained, the drapes are hanging by threads, the hotel is a total dump. The toilet seat is disgusting, the air vent is hanging by tape.
We had a reservation for a "sea-side room" which was clearly printed on our travel voucher, and they gave us a room with a view of the parking lot. Polite attempts to highlight to the staff that they lied to us when making our reservation were useless. With all of the hotels in Eilat, consider absolutely anywhere else.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank USATraveler0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Level 4 Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 29, 2009

I recently went on a "Classic Tour" of Israel, which included options for 4 hotel packages. Interestingly, the Moriah Plaza was included as the Eilat hotel on all 4 packages. Service was adequate, but the hotel was not clean. The rooms were very small & spartan, and the hotel was right next to a carnival that ran until the late hours of the night. I asked for a different room, further from the noise, and was told to "just close the door to the deck," as the hotel was full. Even with earplugs, I had difficulty sleeping.

In addition, the hotel was in a poor state of repair. Several broken or missing items were noted in the common areas. A fellow traveler, being disappointed with the hotel, briefly researched it online. She found that it was formerly a Sheraton, and Sheraton had dropped the hotel. Wise move.

  • Stayed October 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank DillonScottsdaleAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Plaza Hotel Eilat

Property: Leonardo Plaza Hotel Eilat
Address: North Shore Eilat, POB 1944, Eilat 88100, Israel
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Eilat
#2 On the Beach Hotel in Eilat
#3 Spa Hotel in Eilat
#3 Luxury Hotel in Eilat
#4 Family Hotel in Eilat
#7 Romantic Hotel in Eilat
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Leonardo Plaza Hotel Eilat 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Sheraton Eilat
Eilat Sheraton

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