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“Airport makes noise”
Review of Astral Maris Hotel

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Astral Maris Hotel
Ranked #32 of 61 Hotels in Eilat
Reviewed November 2, 2011

The Eilat Airport makes noise. It was NO soaps in the room.

  • Stayed: November 2011, traveled with family
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5  Thank AllaFelix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 - 103 of 337 reviews

Reviewed April 10, 2011

THIS HOTEL RUINED MY STAY AT EILAT STAY FAR FAR AWAY!!!!
so much better,newer and nicer and more organized hotels in eilat
1.We arrived at 630 a.m. i asked for 2 rooms
2.got a rate plus extra money for early check in fine no problem
3.2nd room not available till 11oclock fine no problem
4.11 oclock comes along while im in bed sleeping a call comes to my phone saying there is no rooms and even the room they gave us we need to check out of because they over booked (mind u i paid in full already)
5. they offer to get us a room at another hotel at almost double the rate!!
6.they tied up my money on my credit card for ever!!
7.they offered me a lousy dinner for my inconvenience
this hotel ruined my whole trip to eilat and the mgr in his office wouldnt even come out and show his face!!

Room Tip: go to any another hotel
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  • Stayed: April 2011, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
10  Thank mbetesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2010

We just spent a long weekend at the hotel. Although it seems to be rated a 4 star hotel, I don't think it should get more than 3 stars. The lobby is very nice. The entrance to the hotel is not wheelchair accessible, though. Yes, there is a ramp, but it is at the back of the hotel which although does enter into the lobby, but the door is often locked. With a wheelchair or baby carriage, why should a guest have to enter around the back of the building, and then perhaps have to wait for a staff member to open the door for them.
PUT A RAMP IN FRONT!
The location is very good - almost on the beach - a one minute walk right in the center of things.
The rooms are fine - clean and quiet. The bathrooms are also fine - recently renovated by the looks of it.
Perhaps the worst part of the hotel is the dining room. It looks like a college cafeteria - plastic chairs, cheap tables. The food is really quite bad. There is rice and potatoes for dinner every night. The additional choices are limited and not very tasty - some are pretty awful. Even breakfast, compared to other hotels, is limited and what there is is not very good.
For someone on a tight budget, I suppose this hotel would suffice, but I'd rather save a little somewhere else and spring for a better hotel.

Stayed: December 2010, traveled with family
4  Thank Gerry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2010

The Astral Seaside Hotel (claims to be a four star hotel), located next to Eilat's promenade and mall truly has a great potential. The fact that this potential is not used is almost a crime in tourism terms. It's very easy to find, located literally a minute away from Eilat's entrance, airport, main mall and market, promenade and sea. Anything you want, you can get without any hassle, which has nearly exclusively changed my rating from one star to two.

What took out the other three, that's a longer story that can be summed up in its very low standards and poor service. Eilat as you know is a pretty hot city, and by the time I finished the check in business, operated by a serious and smileless lady, I have already emptied my bottle of mineral water. Since I couldn't find any trash can around the reception, I asked the lady whether she could kindly dispose the empty bottle in one of the trash can she probably has over her side of the desk. She said "no. You have trash cans outside of the hotel". This rude response has officially lunched my unpleasant stay at Seaside. (Just if you're curious to know how it ended, I insisted on not leaving the hotel to dispose my empty bottle of water, she rolled her eyes and disposed it herself at the trash can she had right next to her chair in an action that took less than a second. Victory to guest.)

On my way to the rooms I had to use the elevators which were both vandalized and remained unfixed. The corridors however were clean, although slightly dark. Some bulbs there have burnt out and no one seemed to care. The rooms, which were recently semi-renovated, were basic but clean. Judging by the beautiful photos posted on their website, I thought I would be getting something else but I could live with that.

...at least until entering the toilets! those have remained completely unrenovated, and unchanged for at least thirthy years, much like their soaps. Not only that, the bath made worrying noises as if it's going to collapse at every second, as long as you were in it (guest's note: my BMI is well-balanced). The towels, almost randomally piled up above the toilet, were also old and telling by the color and roughness of the fabric, seemed to have passed quite a lot of washes. Also, the bathroom lacked basic hanging hooks in two of the three rooms that we've booked. There were many other unintended changes between the three rooms we've had, but that, for another day.

Out of the bathroom and back to the room, I set out to the balcony and almost decided to jump down! The small balcony had nothing but two, cheap plastic chairs. There wasn't even a table there, well, not even any source of light for the evening or night times! obviously this was the last time I bothered opening the balcony door (well, excluding one time in which I was trying to better seal the door in order to diminish the loud city noises, but alas, in vain).

In addition, the air conditioning wasn't working well, I think its dust filters have never been cleaned, and so it made an unbearable noise and still kept the room fairly hot. For a city that often reaches 40°C/104°F, a properly working A/C is a must.

The wall acoustics were successful as I couldn't hear anything from the surrounding rooms, but as if to cover up for this one bonus, the windows were, as mentioned above, unproperly sealed, and for my entire stay in the room, I was borhtered by the natural sound of strong winds caused by windows that are only semi-sealed. Also, as I said the hotel is located a minute away from the city's airport, and that combined with poor window sealing, you get a lot of airplane noise (by the third day, I already knew the airport's flight schedule by heart!).

Day two. The breakfasts and dinners at the dining room were all very basic. Richer compared to most hotels in Europe, but very poorly prepared and cooked, to say the least. Enough for me to have eaten outside, at the nearby mall.

This list can be continued forever, but I think I've made my point clear.

One thing I liked was the lobby. It is truly, truly beautiful, brilliantly designed with modern and chic furniture, paintings and lamps that contribute to the very cosy and welcoming feeling. A seemingly eternal selection of lounge-flavored classical and jazz music was playing in the background with absolutely no track repetitions. Chapeau! Every night after dinner, an extremely skilled virtuoso pianist came in to the lobby (although dressed just like the guests, which made me wonder if she actually IS a guest at the hotel) and gave very pleasant recitals on the hotel's beautiful white Yahama grand piano. This alone gives the hotel an extra star, one last star which it needs desparately.

P.S. No wi-fi in the rooms, only in the lobby; very nice maid. I will not visit the hotel again. Thanks for reading!

  • Stayed: September 2010, traveled with family
    • Value
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11  Thank ErezH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago
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Stayed: December 2017
1  Thank Volodius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Astral H, Guest Relations Manager at Astral Maris Hotel, responded to this reviewResponded 2 days ago

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Reviewed 1 week ago via mobile
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Stayed: December 2017, traveled as a couple
Thank Orly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago
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  • Stayed: December 2017, traveled solo
    • Location
    • Sleep Quality
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Thank Anat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Astral Maris Hotel

Address: 6 Durban, Eilat 8851103, Israel (Formerly Astral Seaside Hotel)
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 61 Hotels in Eilat
Price Range: $118 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Astral Maris Hotel 4*
Number of rooms: 96
Official Description (provided by the hotel):
Astral Maris resides in the most central location in town, on Eilat's beautiful promenade, which enables fast and easy access to the beach and the various recreation and shopping centers in town, and it is also nearby the airport. You can enjoy our large swimming pool, connecting harmoniously to the horizon of the Red Sea, along with sunbathing beds and deck chairs, live shows and activities in "Shahaf" Hall and "Astraland" club, which is filled with games for children and toddlers. We, the staff of the Astral Sea Side Hotel, will do whatever we can to turn your stay into an experience you will always want to return to. ... more   less 
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