We travelled around Turkey for six weeks in September-October 2012, purchasing kilims from two very nice small merchants with reasonable prices. One was in Goreme: Kervan carpet and kilim, Orta Mah Uzundere Sok no 15/A, on the Pigeon Valley side of town - we bought a beautiful and very reasonably priced soumak there. The other was in Selcuk: Sultan Carpet and Kilim, Ataturk Mah St Jean Caddesi no 15 - we bought several kilims and saddle bags.
Neither of these traders is pushy - both Ibrahim Konukcu at Kervan and Osman Mizrak at Sultan seemed very honest, to the extent that we left our Kervan purchases with Osman so that he could post them home to us in Australia with his kilims (at a quite reasonable freight price). We received all of the rugs a few weeks later and have been admiring them since. Both men, particularly Osman, are pleasant to deal with and also seem very knowledgeable about the pieces they sell.
There is a negative review of Sultan on the Conde Nast Traveller 'Ombudsman' site to which we have responded, but the magazine has not published our response. As we wrote to the magazine, our experience of this merchant could not have been more different from that of the complainant, whom the magazine says was sent the wrong kilim but refused a negotiated full refund. We do not know what happened in that transaction, but we are fairly confident that Conde Nast would not publish such a negative review of a US merchant on the basis of similar information, and we suspect that they have not given due attention to the small scale of this enterprise and appropriate cross-cultural communication. It's nauseating to see that such a review is still up on the web, considering how much higher the prices are in carpet shops to which captive and sometimes unwilling cruise boat tourists from Kusadasi are taken.
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