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“Convenient hotel for a business traveler”

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Holiday Inn Istanbul Airport-North
Ranked #79 of 1,039 Istanbul B&B and Inns
Toronto, Canada
Level Contributor
94 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Convenient hotel for a business traveler”
Reviewed May 25, 2014

We flew to Istambul from Toronto for one night before driving to Ankara. We just spent one night and upon our return from Ankara stayed at the Holiday Inn for another two nights before flying to Tbilisi, Georgia. The Holiday Inn is not a Five Star Hotel, of course, but is extremely convenient if you need to be nearby the airport like we did. Food was good at the hotel as well and service was impeccable. I don't regret my choice.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Istanbul Airport-North, responded to this review, June 9, 2014
Dear Robert C,

Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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500 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
San Francisco, California
Level Contributor
170 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed May 24, 2014

I took a cab to this hotel and the driver got lost. It was awful, he didnt speak a word of English and even when the hotel became visible, he still had a hard time finding the route to get to it. It is surrounded by highways, and there is nowhere to walk in the vicinity of the hotel, I felt completely locked up in there. The gym and turkish bath services were excellentt, although the massage was horrible, a total waste of money on that one. Rooms are tiny, but decent. TV channels offer some multilingual options. Shuttle service to the Ataturk airport is extremely infrequent, something like every 2 hours at best....this hotel is only good if you have a flight to catch and want to sleep closer to airport.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DIOGENES L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Istanbul Airport-North, responded to this review, June 9, 2014
Dear DIOGENES L,

Thank you for taking your time to review our property. I am pleased to know that you found our fitness center and Turkish bath services excellent. However, I am sorry that our location and shuttle service did not meet your expectations. Rest assured that your comments have been documented and will be addressed accordingly.

Once again, thank you for your feedback. We hope you will give us an opportunity to better serve you in the future.

Sincerely,

Charisse V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 20, 2014 via mobile

Good hotel but very baaaaaaaad cleaning ..!!!! And the corner of room is never cleaning maybe !!.. And we found small insect at the room and on curtain !!!!! .. And The curtain is very dirty, dust and i found an insect on it ..!!!!... Service some time good and queqily and some time is take 2 days to answer our order !!!!!!... Nice hotel but very bad staff ..!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tuttibob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Istanbul Airport-North, responded to this review, June 5, 2014
Dear Tuttibob,

Thank you for the review of your stay. We are sorry to hear our staff services did not meet your expectations. We will review with the staff to avoid similar situations in the future. Please accept my apology on this issue. We hope your future travel plans will continue to include IHG.

Regards,

Brenda J.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Izmir, Turkey
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 8, 2014

The only reason I dont give 5 is because the staff at reception were not giving me any welcoming information like times of check out or if breakfast is iscluded and so on. Other than that, it was very great relax place to sleep. The lights in the hallways are dimmed so by the time you reach your room , you are already ready to sleep.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Daemoniumm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antwerp, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 29, 2014

I entered my room and I was blown away by the heat inside. It was more than 26°C, so the first thing I did was shut down the heating, and put on the airco. Opening a window was impossible. After a while I noticed that the temperature wasn't dropping a bit. The airco was blowing some wind, but didn't produce cool air. I called the reception, and they promised to send somebody, I never saw somebody. After a total sleepless night I checked out very early and slept in my car somewhere.

Room Tip: don't stay there
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank PeaceForEverybody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Istanbul Airport-North, responded to this review, May 14, 2014
Dear PeaceForEverybody,

Thank you for taking the time to share your feedback online. It is unfortunate that this stay was a disappointment on several aspects. We have sent you a private message to discuss.

Sincerely,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Istanbul hotels

Palmas, TO
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 29, 2014

Very nice to have a good sleep between flights connection, because it is close to airport and there are free transfers. Take care with the restaurant because food is not so good and the prices vary from menu to the bill

Room Tip: Be careful with the restaurant prices. Prices differ from menu to the bill
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank JESM58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amman, Jordan
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 20, 2014

This hotel was recommended to me by the staffs of Crowne Plaza Hotel in Antalya as I needed to spend around 12 hours in Istanbul before my next trip. The relative advantage was that the hotel lies close to the air port - actually solid 15 minutes drive.

Having read some of the previous reviews, I was able to see that the management of the hotel did actually took some actions with regards to several comments made and improved.

The hotel rooms are spacious, clean and with amble amenities. I took a room in the third floor. Food is good and I liked the Turkish Breakfast specially. The internet worked well for me, contrary to the comments by other reviewers. There were also number of English TV channels (News and Movies) which is unlike the case in some of the other hotels where most or all the channels are in Turkish language.

Few things I did not like about this hotel, namely the location which is very weird, neither very close to the airport nor to the city center. The surrounding area is mainly industrial establishments, truckers zone, or having scattered properties that are under development, which I found little bit dull and irritating. The second thing which I noticed is that some of the staffs, specifically the female at the front desk is having somehow down attitude in dealing with people. I had really difficult time performing quite straight forward transactions with her due to this attitude. I guess this point was also raised by other reviewers of this hotel in the past. There is definitely a need to improve on the customer relations part and the way to treat the guests.

A bit of advise also to fellow travelers: please do not try to change money at the hotel, if you can, as their rates are significantly lower than the average market rates.

All in all, I think the hotel is average in many aspects, and probably suitable for short stop overs where you need to be near the airport, but with no plans for touring the city. Probably on my next trip I will look for another hotel, at least to make a better comparison.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hadi4004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Istanbul Airport-North, responded to this review, May 6, 2014
Dear hadi4004,

Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. Your willingness to spare some of your time to relay your comments is genuinely appreciated. It is lovely to hear you found our the rooms clean and spacious. However, we regret letting you down on some aspects of your stay. I apologize you were not fully satisfied with the service you received. I am confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Again, thank you for your time and staying with us.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Istanbul Airport-North

Property: Holiday Inn Istanbul Airport-North
Address: Tasocagi Yolu Cad. No 35 Mahmutbey, Bagcilar, Istanbul 34217, Turkey
Phone Number:
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #79 of 1,039 B&Bs / Inns in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — Holiday Inn Istanbul Airport-North 5*
Number of rooms: 21
Official Description (provided by the hotel):
Holiday Inn Istanbul Airport North has an impressive reputation for outstanding individual service, making it an excellent choice for the business and leisure guest. Holiday Inn Istanbul Airport North is situated in Mahmutbey district at the European side, Easy access to Ataturk International and Domestic Airport terminals. Complimentary shuttle bus available from the airport terminals to the hotel and back (airport shuttle from 06 am to 01 am). Taxis available at the hotel on request.Holiday Inn Istanbul Airport North offers 330 bedrooms, with 22 suites, 50 executive rooms. Holiday Inn Istanbul Airport North offers Spa and Fitness center, Indoor swimming pool, Whirlpool seperate Sauna, Steamroom and Hammam for ladies and gentelmen. The hotel is equipped with wireless internet access in all public areas, meeting rooms and executive rooms. Holiday Inn Istanbul Airport North offers a choice of two specialty restaurants, two bars and 24 hours room service; as well as a complete range of conference facilities. ... more   less 
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Also Known As:
Holiday Inn Istanbul Airport-North Hotel Istanbul
Istanbul Holiday Inn

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