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“Great 4 night stay” 4 of 5 bubbles
Review of Midtown Hotel

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Midtown Hotel
Ranked #136 of 1,121 Hotels in Istanbul
Certificate of Excellence
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great 4 night stay”
4 of 5 bubbles Reviewed February 25, 2013 via mobile

Location of the hotel is fantastic. The staff were very welcoming and helpful. Housekeeping did a great job with the room. The only complaint is our room was a little smaller than depicted on the website.

Helpful?
3 Thank Carole B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
midtownHOTELIstanbul, Guest Relations Manager at Midtown Hotel, responded to this review, February 25, 2013
Dear Hotel Guest,
Thank you for taking the time to write this online review. It's a pleasure to read how much you enjoyed your stay at Midtown Hotel and in Istanbul. We are trying to offer the best services to all our guests. We will be glad to welcome you at Midtown for next time with better service.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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600 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
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English first
Moscow, Russia
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed February 11, 2013

I stayed here with 2 my collegues for 2 nights. Lets start with a pros:
- good location by Taksim square very close to subway station;
- nice modern design;
- safe, minibar, kettle, tea and coffee, bath-set, sleepers;
- good breakfast (buffet);
Cons:
-there were some road works at the street even at night - cant say it was very loud but not absolutely calm, other effect - its very dirty in the nearby street. Hope it wont last long.

By the way there is a big construction on Taksim square with 24-hour loud machine works, so i wouldnt recommend to stay at the hotels facing the Taksim. Its not about Midtown Hotel cos its situated on the small street nearby. I think the construction will continue all the 2013 - ask your local friends and collegues before visiting.

What was really dissapointing about the Midtown Hotel is the first impression about staff at reception. It was a business trip and our office manager booked 3 rooms for 3 persons and mentioned bed preferences - double bed. When we checked in we asked for double beds again and guy at the reception said - Yes. So i was surprised it were 2 single beds in the room. The same happened with the other collegue. I called to the reception - but the dialogue was unhelpful. The guy said the have only one double-bed room on another floor. So I decided not to move.
Its not a problem for me to sleep on a single bed but why they asked for preferences and why they said yes about double bed?
Other unpleasant thing was when we checked in guy asked if we gonna pay separately and we said - Yes. After that he asked me for the credit card for provision. I was surprised some minutes later when I got SMS I had been charged for 2000 TL that was more than we gonna pay for 3 rooms for all our stay. I called to reception and asked the guy why he hadnt told me he’s gonna charge this sum. His answer was brilliant - You didnt ask me. He talked to me like he was absolutely right and started to remind me the room price. The dialogue was absolutely unhelpful again.
So I consider his behavior as very unprofessional - the point is not about single and double beds and not about should he charge this sum as provision or not - the point is about what they said or not said and what they did.
By the way they have a special guest manager (its a good sign) and next morning I told her about these incidents. In the evening we found a fruit basket in our rooms. Thanks but it coldn’t fully make up.
To make the picture complete I should say that later I knew that they either blocked 1-night stay price for 3 rooms during the booking.
May be its time for the staff to become more trustful to the customers?

  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Wolfgrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
midtownHOTELIstanbul, Guest Relations Manager at Midtown Hotel, responded to this review, June 3, 2013
Dear Hotel Guest,
We would like to thank you for choosing Midtown Hotel. We would like to kindly share that we gave sales and front desk training to the personnel regarding the problem you had. We guarantee that you will not have such a problem during your next accommodation. We would like to thank you again for the thoughts you shared with us so that we could improve our service quality. We looking forward to welcome you at Midtown on your next staying.
Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tobruck, Tubruq, Libya
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 30, 2013

I am now staying with my wife in Midtown hotel , we are lucky to book in this hotel, and I recommend this hotel to any couple looking for clean and comfortable hotel , and the price was good. And this hotel in hart of Istanbul just 3 minutes wake to get Taksim square and metro station.

If I come again to Istanbul absolutely I will be in Midtown Hotel

Sami Brydan

Room Tip: We are staying in 9 floor and was very quite , and good choice
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sami B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
midtownHOTELIstanbul, Guest Relations Manager at Midtown Hotel, responded to this review, February 19, 2013
Dear Hotel Guest,
Thank you so much for your much valued feedback following your recent stay with us. I am delighted that you enjoyed our welcome and the various little touches that we like to provide to make our guest's stay that little bit more special. Hope to welcome you soon again,
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 bubbles Reviewed January 24, 2013

Rudimentary and sparse but functional room. Hot water intermittent. Loud construction noise at all hours outside. Complimentary breakfast okay. Awful front desk service. Disappointingly no gym facilities.

  • Stayed January 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank coloradousa123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
midtownHOTELIstanbul, Guest Relations Manager at Midtown Hotel, responded to this review, May 29, 2013
Dear Hotel Guest,
First off all, we would like to thank you for choosing Midtown Hotel on your staying. We would like to kindly share that there were noises around the hotel from time to time due to the Pedestrianization Project works carried out in Taksim. But we are happy to tell you that these works will end by the 2. period of June. We would like to share this information with you. The front desk personnel were interviewed one by one pursuant to the matter in question and your warning and the required guest relations training was repeated. We would like to thank you again for the thoughts you shared with us so that we could prove our service quality to you. We will be happy to see you in Midtown again.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed January 10, 2013

I stayed in the hotel for 3 weeks on a businness trip and I was really very satisfied by the overall services. The hotel is very conviniently situated just 300m from Taksim Square and Istikbal Str. where the heart of the city strikes. For other main attractions one can take one of the inumerous taxies that pass along and are quite cheap. The hotel is very modern but with a small lobby. The room was a bit small, but very clean and well equipped. The staff was really friendly and helpfull. Breakfast was good and presented a satisfying variety. Concluding I think it's a good value for money choice when visiting Istanbul either on businness or for pleasure.

Room Tip: Try to book a room in the upper floors and with a Vosporus view.
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  • Stayed May 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank antonio r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
midtownHOTELIstanbul, Guest Relations Manager at Midtown Hotel, responded to this review, February 19, 2013
Dear Hotel Guest,
Thank you for taking the time to write this online review.
It's a pleasure to read how much you enjoyed your stay at midtown hotel and in Istanbul.
We are trying to offer the best services to all our guests.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
1 review
4 of 5 bubbles Reviewed January 5, 2013

Positively surprising ,travel agency booked us (2 couples)by mistake 2 twin rooms , discoverd b4 leaving they gave us an email fm hotel statng a double room rsrvtn .On arrival the hotel system showed the original twin room rsrvtn.it was the 29th Dec they dealt brilliantly and upgraded both couples to a suite wth no xtra chrg!All personnel speaks english rarity here ,Front off mgr Tarik great,Acer &Merve & Ferhat at reception always ready & Selim is a problem solver.Super clean htl and good breakfast.would gave 5 stars to location but Taksim area is under excavation.

Room Tip: Ask for bosphorus view , few rooms has it
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jazlul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
midtownHOTELIstanbul, Guest Relations Manager at Midtown Hotel, responded to this review, February 19, 2013
Dear Hotel Guest,
With great pleasure we are reading your review.Thank you so much for taking the time to show us how much you enjoyed your stay at Midtown Hotel and sharing your experience with so many other people online. We are really happy that you appreciated our services that much and are looking forward meeting you again in the future!
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
São Paulo, São Paulo, Brazil
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 1, 2013

This is a good option to stay in Istanbul: good location (just a few blocks from Taksim square), with a lot of good restaurants and stores close to it. The hotel staff was really amazing, very helpfull, gentle and ready to serve. Good room, clean, confortable bed, nice shower and bathtube. Resuming, an excelent option and I'll recommend it.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fabiano T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
midtownHOTELIstanbul, Guest Relations Manager at Midtown Hotel, responded to this review, February 25, 2013
Dear Hotel Guest,
Thank you for writing this review. I am very happy to read how much you love this city. It would be great if we may welcome you again at midtown hotel during your next visit. Hope to see you soon,
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Midtown Hotel

Property: Midtown Hotel
Address: Lamartin Cad. No 13 | Taksim, Istanbul 34437, Turkey
Location: Turkey > Istanbul > Beyoglu
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#91 Business Hotel in Istanbul
#103 Luxury Hotel in Istanbul
#129 Family Hotel in Istanbul
#138 Romantic Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4 star — Midtown Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
Only home is better…midtown hotel rises in a matchless location, i.e. Taksim, for everyone who wants to feel the heart beats and rhythm of the city and at the same time seek a quiet and tranquil place. Being located in an advantageous spot close to conference and fair centers of the city, to culture and entertainment centers like Beyoğlu, Sultanahmet, Dolmabahçe and İstanbul Congress Center, to shopping centers like Nişantaşı and Maçka featuring worldwide brands, and to Atatürk airport in terms of transportation, midtown hotel offers easy sightseeing of the entire city taking the hotel as a starting point, since it is also located on the metro network. Our hotel has 80 rooms categorized in 7 Corner Suites, 14 Greenworks and 53 Deluxe rooms, 6 of which have a Bosphorus view, with a size range of 25-33 m2 in a simple and stylish atmosphere in harmony with fumed oak furniture and soft, light color of linens. midtown unites modern decoration with needs of its guests and features specially-produced furniture and ergonomic designs. Being the only 4 star hotel qualified for the most recent ISO standards on quality, environment and food safety, midtown hotel practices environmental consciousness as a sustainable project with austerity measures expressed in clear figures. midtown hotel awaits guests seeking not only accommodation but joy and new explorations, with its restaurant featuring tastes coming out of a visionary cuisine, where award-winning cooks work, and a cafe featuring a wide coffee menu and sweet and savory appetizers. As a sign of the importance we attach to Istanbul, which also gives us our name, we use special collection of Istanbul Photos in all of our rooms and aisles. You may buy any of these 195 photos, if you like. ... more   less 
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Also Known As:
Midtown Hotel Istanbul

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