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“attentive and warm service, and a great location”
5 of 5 bubbles Review of Sirkeci Mansion

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Sirkeci Mansion
Ranked #6 of 1,129 Hotels in Istanbul
Certificate of Excellence
UK
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“attentive and warm service, and a great location”
5 of 5 bubbles Reviewed October 8, 2009

When we arrived our rooms were unavailable for the first night of our stay due to plumbing problems.The hotel offered us alternative free accommodation for that night, upgraded to suites, at their sister hotel a few hundred yards away, and a complimentary hotel transfer. This was a great way to handle the situation. We moved back the next day and the service throughout was excellent. Staff were friendly and attentive and very helpful in booking restaurants etc. Breakfast buffet was outstanding and hot dishes varied each day. Rooms weren't huge but were spotlessly clean, and free wifi and afternoon tea were nice touches. Location is superb- you can walk to Topkapi Palace and Grand Bazaar, and tram stop 50 yds away. Just off main route, so reasonably quiet- our rooms overlooked the Topkapi gardens. Excellent value.

  • Stayed October 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yorkshiretraveller60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,914 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Harrisburg
1 review
5 of 5 bubbles Reviewed October 7, 2009

We were impressed by this hotel from the moment the taxi door opened. We were warmly welcomed by everyone from the door to our room to the restaurant. Nothing was lacking in their approach to impeccable service.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TandMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
california
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 5, 2009

Make sure you visit the Taksim area at night. It is like no other area I have been to.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sabbin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
116 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed October 5, 2009

This is an excellent choice. The management is among the best that I have ever seen, super friendly, super helpful. It's an old hotel but well maintained. The location can't be beat. (From Tram stop, less than a minute walk. Walk along the stone wall in direction of Golden Horn and don't turn with the tram tracks, keep right at the Y).

Breakfast excellent. Nice choice of foods unless you are a meat eater. Free wireless.

I would rate it 5 star if a bit more plush.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rbertolott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
1 review
5 of 5 bubbles Reviewed October 4, 2009

The Sirkeci Konak Hotel is a gem. What makes it exceptional is the friendliness, helpfulness and professionalism of the staff, particularly Pelin, the Customer Relations Manager. Pelin responded quickly and effectively to emails sent in advance of our stay. Nothing was too much trouble for her, from locating a shop to booking three restaurants for dinner for us. When we met Pelin, she lived up to our expectations.
The hotel provides excellent value for money in a very central location which is ideal for both sightseeing and public transport. We did so much sightseeing that we did not have time to use all the facilities like the hammam and swimming pool. But we did avail ourselves of the free cookery lesson which was great fun - donning the 'whites' and eating our efforts in the dining room. The owner of the hotel company came and joined us afterwards and was very friendly and informative, telling us about his future ventures - another hotel due to open May 2010 which sounds just as good as the Sirkeci Konak. Another very nice feature is the complimentary apple tea and tasty items to eat every afternoon in the lounge lobby. We would certainly return and stay in this delightful boutique style hotel because it is so intimate and friendly and such good value. When we return we would probably upgrade bedrooms to get a larger bathroom. (Bedrooms and bathrooms are well equipped and provide everything you need when on a busy sightseeing holiday in such an interesting capital). Well done to all the staff at the Sirkeci Konak - a great team effort..

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GKinghorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 29, 2009

Just returned from 10 days at the Sirkeci Konak. Great Hotel – but what I wanted to mention was the small shop directly across the road from the Sirkeci. This is not just another shop I understand it is the only Fair Trade shop selling Turkish Carpets in Istanbul and we all know what Fair Trade means. The owner of the shop is not just another turkish carpet salesman (lets face it there are plenty of them) he is actually passionate about what he does. So do yourself a favour and check it out – you won’t be disappointed

Stayed August 2009, traveled solo
Helpful?
4 Thank SweetyAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guernsey C.I.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 29, 2009

This was the first time that my wife and I picked a hotel purely from Trip Advisor recommendations and we certainly weren't disappointed. We arrived mid afternoon and were greeted by the Desk Manager a charming guy called Okay and were offered welcome drinks and simit if we wanted. My wife happened to remember a few lines of a Turkish song and sang a few bars and He was absolutely delighted and they wound up singing this song together in the middle of the lounge - made for a lovely warm start to the holiday. Our room was furnished in a traditional Ottoman style, comfortable bed, strong hot shower and a balcony view over the Topkapi gardens. We ate in the hotel restaurant on the roof terrace that night, incredibly atmospheric with commanding views over the city, the food was interesting though not memorable in my opinion, service was plenty good though.

Breakfast was varied and plentiful and in the afternoons the staff assemble in the lounge with the guests and everbody has tea and simit and talk about the events of the day, good idea, got everybody mingling nicely.

The hotel has a little pool, sauna and Hammam in the basement which appeared mostly deserted, I used the pool and the hammam a few times and found it very relaxing , my wife had a massage and said it was pretty good.

Summing up : I dropped points for the location as it was next to a late night cafe that could get a little raucous when the footie was on but for a hotel in the middle of Sultanhamet you shouldn't expect tranquility. There weren't robes in the rooms on arrival, but they arrived sharpish after we rang down.

The staff are all under 30 I reckon and they're like a little family and couldn't be more helpful particularly Okay (the manager) who upon hearing that we had to meet someone in the business district later on offered to drive us there after he went off shift, lovely bloke.

Obviously if you want opulence (and to drop 450 euros a night) there's the Four Seasons but when we popped in for a look it just looked like any other Four Seasons - OK if you like that sort of thing but completely insulated from the rest of Istanbul

We much preferred the Ottoman styling and intimacy of the Sirkeci Konak. All in all it's high rating on TA is I think more than deserved.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IslandHopper041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sirkeci Mansion

Property: Sirkeci Mansion
Address: Taya Hatun Sokak No:5 | Sirkeci / Fatih, Istanbul 34110, Turkey (Formerly Sirkeci Konak Hotel)
Location: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Istanbul
#3 Spa Hotel in Istanbul
#4 Luxury Hotel in Istanbul
#5 Family Hotel in Istanbul
#7 Business Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sirkeci Mansion 4.5*
Number of rooms: 52
Official Description (provided by the hotel):
We are located next to the Topkapi palace in the heart of Istanbul and from where we are we invite you to explore the mysteries of two thousand years. In hopes of capturing the spirit of the area, our Konak's atmosphere, decor and design take a revolutionary approach in combining 19th century style with 21st century comfort. Combined with this atmosphere, what if we offer the promise of distinctive hospitality? Just imagine! ... more   less 
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Also Known As:
Sirkeci Konak Istanbul
Hotel Sirkeci Konak

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