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“Excellent Value - from Wendy & Jim”
Review of Faros Old City

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Faros Old City
Ranked #255 of 1,159 Hotels in Istanbul
Certificate of Excellence
Reviewed November 12, 2013

My partner and I had a week in this hotel recently. We were very impressed with the friendly professional staff in all areas of the small hotel - they made us very welcome. The rooms were very clean, a moderate size, and the beds were very comfortable. There was free wi-fi available. The hotel has an excellent reasonably priced restaurant. We ate breakfast and dinner there most days. The hotels location is ideal for tourists who want to see the famous sites in the old city. It is within walking distance of the Blue Mosque, Topkapi Palace, the Hagia Sophia Museum, Sultanahmet Square and the Grand Bazaar. We used the excellent tram service that passed the front door of the hotel to visit other parts of Istanbul. Thanks again to the great staff.

Stayed: October 2013, traveled as a couple
Thank Wendy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 - 127 of 716 reviews

Reviewed November 11, 2013

We discovered this hotel on the internet. We arrived with our luggage right at the door our transport driver parked where he was allowed to park but then helped with the luggage. Nothing was too much trouble from our silly questions and getting lost (just sight seeing a little bit longer than expected) The rooms were very clean and the staff were like family asking how was your day and could they do anything for us. we booked a trip to Gallipoli that required us to be picked up very early so the hotel made sure we had a breakfast packed to take with us. As our trip was overnight they looked after our not required suitcases until we returned. One less thing for us to worry about. It is so central and the (tramway) is right at the door so we were able to get around everywhere with out any issues. When we had free time and didn't know that to do or where to go Suat (one of the lovey staff members) was most helpful. The restaurant has a discount if you are staying in the hotel just remember to get the card from reception to say that you are staying there before going to dinner. This is a hotel with all the interesting points so close and any further information that you may require the staff with help with.

Room Tip: ask for a suite and then you will have plenty of room. Remember you are not living in the hotel you...
  • Stayed: September 2013, traveled as a couple
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Thank Dianne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

Location, friendly and caring staff, great food, clean and spacious rooms and the tram right in front of the hotel at an affordable price. What else can you ask for? There are hotels in Istanbul for all likes, budgets and purposes. In general the rooms are a bit small but in this hotel they fulfilled all expectations mentioned, Suat and Erkut were extra special and made the stay a great one. When I return next year, this is where I will stay. It's a 5 all the way!

Room Tip: Room 403 was my choice. Although facing the main street this was not an obstacle to get a good night...
  • Stayed: October 2013, traveled solo
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1  Thank pilarmt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FarosHotelGM, Guest Relations Representant : Neda Sarvari at Faros Old City, responded to this reviewResponded October 30, 2013

Dear Guest,

Thank you to share your ideas and experience that you had in our hotel. As I understood, your stay here was pleasant which is something really gratifying to us.

Be sure that we will do our best in your next stay here to make you more satisfied.

We wish you happiness and look forward to welcoming you again in our hotel.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

My wife, 2 kids and I spent nice vacation in Istanbul, and we stayed at Faros hotel SultanAhmet..
The hotel location is excellent close to tram station, major attractions like Grand Bazar, SultanAhmet blue mosque, AgiaSophia museum , Obelisks, sultanAhmet park, Arsta Bazar, and inside the vibrant street of Divan Yolu.. Yet take care because taxi can not drop you infront of hotel ( tramway) he will drop you 50 -80 meters away and you have ti walk with ur kids and baggage.
Staff are friendly specially Suat, who helped me organize the Bosphorous trips, and was willing to support and explain ..
Room is clean, you will never get board watching people, shops and trams from a small balcony ..air condition is not control-able.. Management lock it to either on or off ! Either you r sweating or u catch bad cold!!
We booked room for 4, and paid extra charge for an additional bed to a triple room, where there was no place to put it ,!, i am complaining to expedia !!
Also our booking mentioned 2 double beds, while the bed is small and can never accommodate an adult and a 5 years old kid !! they said : these are the bed sizes we have !!! How can my voucher mention something which was not available..!
TV channels are so few and not interesting - Wireless internet is speedy n nice..
Breakfast is very good.. And included in price.. Dinner is nice and good value for money with 15% discount for the hotel guests.
They have airport pick up service for free if you book directly with hotel !!! They refused to give me this service for free as i booked through expedia! and they asked for 80TUrkish Lyra....
For departure i ordered this service, but they refused to get paid by credit card!! And i have to pay in cash.
Generally hotel is good... But
Before booking this hotel.. Make sure your kids have place to sleep in your room!

Room Tip: Before booking this hotel.. Make sure your kids have place to sleep in your room! Choose street vie...
  • Stayed: October 2013, traveled with family
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1  Thank anegm74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FarosHotelGM, Guest Relations Representant : Neda Sarvari at Faros Old City, responded to this reviewResponded October 26, 2013

Dear Guest,

“First of all, we would like to thank you for choosing us and thank you for taking your time to share your ideas about our hotel.We read your review with care and we will sort the things out that you mention.

About your reservation ,we can say that,it was made for 4 persons and you came to hotel as 5 persons.Our hotel rooms do not accommodate 5 people and our hotel concept is boutique hotel.Additionally,we gave you our biggest room that is exist in our hotel.
As you said,if you make reservation directly from our website ,we will be able to give you free transfer (1 way) from Atatürk airport,but your reservation was from Expedia.

We hope to host you in our hotel again with an unforgettable memories and would be really pleased to see you again here.

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Reviewed October 19, 2013 via mobile

Small hotel very close to Gulhane tram stop. Super showers. Good breakfast. Nice beds. Surprisingly quiet considering location. Restaurant is also very good and you can have breakfast on the street. Free wifi which is fast enough to Skype uk with no trouble. I would stay here again.

Stayed: October 2013, traveled as a couple
2  Thank AlDearle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FarosHotelGM, Guest Relations Representant : Neda Sarvari at Faros Old City, responded to this reviewResponded October 25, 2013

Dear Guest,

You are very kind for sharing your experiences on TripAdvisor regarding your stay with us at Faros Hotel Taksim Istanbul. It goes without saying that what you experienced is what we would hope all our guests experience.

Thank you for being so generous with your comments. I will certainly share then with all the team.
We look forward welcoming you again at Faros Hotel Istanbul.

Best regards,

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Reviewed October 14, 2013 via mobile

Small boutique hotel in Sultanahmet district of Istanbul. No need for taxi or public transportation as all well known sites within walking distance. Tram is right outside of street if needed. Had balcony room on 4th floor. Cannot say enough about staff of hotel, most gracious and accommodating to their guests. Very nice rooms and would not hesitate to recommend to anyone going to Istanbul. On site restaurant not worth a dinner when so many other better restaurants in the area but included breakfast at hotel was very good.

  • Stayed: October 2013
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Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded October 25, 2013

Dear Guest,

We are very grateful for the time taken to post such a great review about your stay at Faros Hotel Taksim.
I am happy to hear that you enjoyed your time with us and we would love to welcome you back in our hotel when you are in Istanbul again!

Sincerely,

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Reviewed October 10, 2013

I'd stayed here recently in end of September. We checked in late, and were stuck with a tiny room on the first floor, despite my having emailed them to request for a room on a higher floor. It was late, and we didn't realize that a window facing the light well was slightly open behind the curtain. That was a big mistake. Mosquitoes were circling all night long, and we each got quite a few nasty bites on the first night of our vacation.
We were able to move to a much nicer and bigger room on the 4th floor the following day. No more mosquitoes attack there, but the damage was already done :(
Aside from that, I find the hotel to be a good moderate hotel in a central location. The free airport shuttle service arranged by the hotel was quite efficient.

A note re: the hotel rates, I'd booked directly on the hotel web site, which quoted their room rates in Euro. However, they charged in Turkish Lira at checkout, using an exchange rate that was slightly higher than the bank rate. It was not a big difference in my case; but just so you know what to expect.

  • Stayed: September 2013, traveled as a couple
    • Value
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1  Thank FrequentTraveller_18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FarosHotelGM, Guest Relations Representant : Neda Sarvari at Faros Old City, responded to this reviewResponded October 21, 2013

Dear Guest,

We would like to thank you to take your time to write your important ideas about our hotel.

We would like to explain about details of our hotel that you mentioned in your review.

Firs of all,as you said,you have send E-mail to arranage a room in 4. floor,but unfortunately one of our guest was extended their room,That 's why,we could not be able to give you a room ,that you request.

For your problem about mosquitoes in your room,we can say that,we wish to inform us to help you to solve the problem during your stay in hotel .

About the hotel rates : we are applying a fixed method in our hotels in İstanbul.The effective exchange rates of Central bank in check-in day is applying not the day that you are making rezervation.

We wish you happiness and look forward to welcoming you again in our hotel.


Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Faros Old City

Address: Divanyolu 76, Istanbul 34112, Turkey
Location: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#75 Family Hotel in Istanbul
#139 Romantic Hotel in Istanbul
#185 Luxury Hotel in Istanbul
Price Range: $45 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Faros Old City 4*
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotwire, Hotels.com, TripOnline SA, Cancelon and HotelQuickly so you can book your Faros Old City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Istanbul Faros Hotel

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