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“Perfect for our long weekend” 4 of 5 bubbles
Review of Faros Old City

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Faros Old City
Ranked #243 of 1,121 Hotels in Istanbul
Certificate of Excellence
Dundee, United Kingdom
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Perfect for our long weekend”
4 of 5 bubbles Reviewed February 8, 2013

We had a comfortable and enjoyable stay at Faros.
We had a corner room which gave us a good view of the nain street the trams run on.
The room had a double bed and a single bed as we had requested. The room was clean and well furnished. The bathroom although small was spotless and had plenty complimentry toiletries.
Beds were comfortable.
The hotel is well run and has a good restuarant. Staff are helpfull and friendly.
The location of hotel is perfect for sightseeing.
We had such a good time visiting Istanbul that we plan on returning and would book this hotel.

  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rockfan1_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FarosHotelGM, General Manager at Faros Old City, responded to this review, February 12, 2013
Dear Guest,

Thank you very much for your comments.Faros Hotel team would like to thank about your extremely valuable observation about our hotel facilities and services provided by our staff.

It was my pleasure to meet you here and was so nice talk to you during breakfast ,

We wish you all the best for your life and hope to see you with us again.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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705 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
Kuwait
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 6, 2013

This small boutique, beautiful *green* hotel, situated along the main strip of historic Sultanahmet is exactly what my partner and I were looking for in our Istanbul vacation over the winter holidays 2012.

First off, the location is phenomenal -- modern, quiet tram runs along at your front door every few minutes, 5-minute walk to Blue Mosque, Hagia Sofia, Cistern, and dozens of great restaurants. Perhaps an 8-minute walk to the Grand Bazaar or one of several Turkish bath houses. The hotel itself is immaculate and superbly maintained, thanks to a careful and patient housekeeping staff. Faros Restaurant is great (free breakfast for guests served in the restaurant until 10am is delicious, plentiful, and quite Turkish!). Rooms are cozy and unique in a European style.

Most importantly: service quality was absolutely excellent!! From the moment I walked in the front door, Soad, Neda, and the entire crew were attentive, knowledgeable and helpful, consistently personable, friendly and funny, careful and considerate, and overall went far beyond my expectations, predicting and meeting our every need and request.

I spent a wonderful 12 days at the Faros Sultanahmet over the holidays and New Years and truly enjoyed experiencing this small, personal boutique hotel in a big, widely-touristed city. The management and staff at the Faros clearly know how and work hard to provide a very personal, pleasant experience and have carved out a niche for themselves in Istanbul. Suffice it to say that I will gladly claim this as my favorite place to stay in Istanbul when I return!! Thank you to all the wonderful staff of the Faros Sultanahmet who made my stay truly memorable. The only regret I have is that I took so long to write a positive review!

Room Tip: Every room is sightly different, but be aware that all rooms in historic Sultanahmet are European-sc...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AdvisorJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FarosHotelGM, General Manager at Faros Old City, responded to this review, February 7, 2013
Dear Chase Jacob,

Thank you very much for your comments. We are very pleased to hear your satisfaction wıth the hotel facilities and services provided by our staff.

The comments are encouraging and will help us a great deal to harmonize our services towards the creation of a more satisfying customer base.

We would be honoured to provide you and your family members a more personalized and friendly service on your next and subsequent visits to our hotel.

It was so nice talk to you ,very kind couple and your lovely mother every morning.

I am so grateful to your extremely valuble review and thank you so much to take your time to write it.

Wishing you happiness and looking forward to seeing you again in our hotel and seeing you more pleased .

May you have my best regards,also warm greetings from Suat and all Faros Hotel Sultanahmet Staff.
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Level Contributor
3 reviews
5 of 5 bubbles Reviewed February 4, 2013

One of the more budget friendly hotels in Istanbul. Location was perfect, a few steps away from Tram line / Hagia Sophia / Blue Mosque and other attractions. Service was great, the staffs were very friendly and very helpful. They have a guest relation officer who will kindly approach and help you to give you tips about Istanbul. For the the price, can't ask for anything more.

I stayed at 2 different hotel in Sultanahmet and Faros was definitely much better than the other one. The other hotel does not feel like you're welcomed. On top of this, the room was much smaller than in Faros and did not even offer us bottled water like any other hotels... If I come back to Sultanahmet, definitely staying at Faros instead of any other.

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jalexander123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FarosHotelGM, General Manager at Faros Old City, responded to this review, February 6, 2013
Dear Guest,

We are very happy to hear that you enjoyed your stay and that you were satisfied with the products and service we are offering. All the Faros Hotel Sultanahmet Team was really pleased to welcome you in our hotel .

We are trying to do our best in our hotels.If you come back to Istanbul, we would be really pleased to see you again here.

We wish you all the best for your life and hope to see you with us again.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
5 of 5 bubbles Reviewed January 30, 2013

We spent our stay at Faros hotel last December and it was great. The location is perfect as it is near to most of the Historical places in Istanbul. We had also a great conversation with Nehda, who is working in this hotel. I love their service, their food and most especially their honesty. Thanks to the staff who returned my Galaxy Note when I misplaced it inside the hotel reception. I will definitely recommend this to my friends who wants to travel to Istanbul, and will definitely come back to this hotel.

  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FarosHotelGM, General Manager at Faros Old City, responded to this review, February 3, 2013
Thank you very much for such a nice review and also for the time you took to write .

It was my pleasure to meet you here and it was so nice to talk to you,

We are really pleased to read you enjoyed your stay among us and be sure that we enjoyed it too.

Wishing you happiness and looking forward to seeing you again in our hotel.

May you have my best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney australia
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed January 28, 2013

We spent 5 nights here at the beginning of our Turkish holiday, with one night again two weeks later....the location is fab - right across from the mosque and Hagia Sophia...close to the cafes etc. We had 4 people in one room - for 103 euro per night - which was great - all clean, comfy beds - just a bit tired looking in spots in the room, but we were there just to sleep after wandering the city every day.
They had breakfast buffet included, which was really good, although the coffee machine dint work, and had to go next door to Starbucks each morning.
The staff were really lovely. Very very helpful.
My only issue was we asked if they did laundry which they said yes - just fill the bags and put your room number on it. So we filled 3 very small bags - mainly underwear and socks, and when we checked out we were charged $185 for washing!!! (NOT dry-cleaning!) We could have bought it all again for less than what they charged. He took it down to A$150 - still insane - each pair of socks was like $4 or more - so that was kinda lame to say the least - and was not told of the prices - so let that be a warning re laundry!

Room Tip: we were above the main street - but it did not bother us in Winter (plus we had snow! - so that made...
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cazzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FarosHotelGM, General Manager at Faros Old City, responded to this review, February 3, 2013
Thank you very much for your comments. We are very pleased to hear your satisfaction wıth the hotel facilities and services provided by our staff. İt is our policy to continuously improve our customer’s satisfaction in order to earn higher scores.

As regard to the problem about laundry,first of all please accept our appology about the proble that happened , normally we have list of prices in every room under the laundry plastic,so guests can read and then decide to do or not.

The reason that prices are hight ,is that,we do not have laundry service in our hotel and we are working with a company that we are sure about their services,because we are responsible and we want to make our guests satisfied.

We hope that we will see you again in our hotel and make you more happy and satisfied.

Wishing you happiness and looking forward to seeing you again in Faros Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiev, Ukraine
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed January 27, 2013

I had made the hotel reservation directly to hotel, after I scanned more than ten old city hotels. I had chosen this hotel because it was ideally located. When I reached the hotel I came to know that the Hotel was very close to most of the Historical monuments. The room size was enough for us (25sq meters) and quite. I was very happy with the location since it was just 2 minutes walk to Hagia Sophia, Blue mosque,Topkapi Palace and one block from Sultanahmet tramvay stop.

They also provided with the free one way pick up from Ataturk Airport.
The staff at the hotel was very friendly and the breakfast was also good.

We had a wonderful stay in Faros Hotel Sultanahmet.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank greengoler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FarosHotelGM, General Manager at Faros Old City, responded to this review, January 28, 2013
Dear Natig,

Thank you very much for your comments. We are very pleased to hear your satisfaction wıth the hotel facilities and services provided by our staff.

We are really pleased to read you enjoyed your stay among us and be sure that we enjoyed it too.

Wishing you happiness and looking forward to seeing you again in our hotel.

May you have my best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highland Park, New Jersey, United States
1 review
5 of 5 bubbles Reviewed January 26, 2013

I've spent one week in this hotel with one of my friends. The location was perfect and in walking distance to most of the historical places. Also close to Kabatas station which was central station ( LOVELY STATION:)) WHERE EVER YOU WANNA GO, YOU GOTTA GET THERE FIRST). Friendly and helpful staff. The guest relation manager named Neda she helped us a lot. she and her colleagues take care of their costumers very goof. When we had a small problem with the bed they changed our room immediately. they are so welcoming to the costumers and have a great hospitality.

I appreciate all the staff in that hotel

MerC neda az hame chi hame komak hayi ke kardi.

teşekkürler

Siamak va Mona

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Siamak K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FarosHotelGM, General Manager at Faros Old City, responded to this review, January 27, 2013
Dear Mona & Siamak,

Thank you very much for such a nice review and also for the time you took to write .

It was my pleasure to meet you here . we spend lovely moments with you in our hotel,

you are so lovely and kind couples,we will miss you alot .

Wishing you happiness and looking forward to seeing you again in our hotel.

May you have my best regards,


( سیامک و مونای عزیز. خیلی خوشحال شدم , خواهش می کنم. دوستون دارم)
Report response as inappropriate
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Additional Information about Faros Old City

Property: Faros Old City
Address: Divanyolu 76, Istanbul 34112, Turkey
Location: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#76 Family Hotel in Istanbul
#140 Romantic Hotel in Istanbul
#175 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4 star — Faros Old City 4*
Number of rooms: 24
Reservation Options:
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Also Known As:
Istanbul Faros Hotel

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