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“A comfortable choice”

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Ramada Plaza Istanbul City Center
Ranked #210 of 1,154 Hotels in Istanbul
Certificate of Excellence
Okemos, Michigan
Level 6 Contributor
233 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“A comfortable choice”
Reviewed July 12, 2014 via mobile

We recently stayed at the Ramada Plaza Istanbul City Center hotel. The hotel is located about a mile north of Taksim Square. We found the rooms to be quite comfortable, having been upgraded to a suite. The staff was very friendly and helpful. Breakfast was included with our room, which was very convenient. The breakfast food selection was generally good, including made to order omelets, a nice selection of fruits, cereals and bread. Transportation from the hotel is also good. We typically just walked the mile or so to Taksim square, took the funicular down to the tram and the tram over to all of the sites (Hagia Sophia, the Blue Mosque, the Grand bazaar, etc.). The Istanbul card makes mass transit a breeze (which we bought from a newsstand). The location is not as nice as being on Taksim Square itself, but it's still a good choice overall.

Stayed June 2014, traveled on business
Helpful?
1 Thank kuznitz2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s_kutkan, Genel Müdür at Ramada Plaza Istanbul City Center, responded to this review, July 17, 2014
Dear Guest,

We would like to thank you for the favorable comments as well as for your time to post this review.

It’s a great pleasure for us to have your kind words, especially about the service, the friendliness of the team.We highly appreciate to read that you have enjoyed your stay with us.

We hope to welcome you again as soon as possible.

Kind Regards,
General Manager
Savas KUTKAN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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472 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Dhahran
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 22, 2014

The good ;
-room is big
-comfortable beds
- there is one staff called "mostafa" was very welcoming to me. In which it helped give me good image of the hotel


The bads:
- the staff poorly speak English
-no variety in breakfast
- located in old area

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Salahiet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s_kutkan, Genel Müdür at Ramada Plaza Istanbul City Center, responded to this review, June 27, 2014
Dear Guest,

Thank you very much for your feedback. We highly appreciate the time you spent on sharing your experience with us.

We appreciate to hear that you liked the rooms and the behavior of our staff,especially Mustafa.
Also, we have taken note of your suggestions and will work on it to make your next stay even more comfortable.

I hope we will have the pleasure of welcoming you back in the near future.

Kind Regards,
General Manager
Savas KUTKAN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DC
Level 5 Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed May 8, 2014

I stayed here for a conference at the Istanbul Convention Center. The walk is about 0.7 miles and a nice walk in non-rainy weather. The breakfast is amazing! Great selection with the best omelets. The wait staff at the restaurant is very efficient and helpful. I also found the concierge to be helpful and kind. The doormen are also helpful and were quick to give me an umbrella in rainy weather. The rooms themselves are unimpressive and the rooms are very smokey. There is only 1 non-smoking floor so it's very difficult to get a room there. I would advise you to request a non-smooking room explicitly when you make your reservation. The front desk did change our room after I night and even though it wasn't on the non-smoking floor, it was much better than our first room. We stayed on the 6th floor in 619 and as a warning, this is below the gym so every morning and sporadically during the day, you can hear pounding from people running on the treadmill. It's not that loud and didn't bother me but I could imagine it bothering certain people.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelfoodiedc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s_kutkan, Genel Müdür at Ramada Plaza Istanbul City Center, responded to this review, May 17, 2014
Dear Guest,

Thank you very much for your kind words, especially about the service and the friendliness of the team. We highly appreciate to read that you have enjoyed your stay with us and were happy with the location.

Please be kindly informed that we are trying to increase the number of non-smoking rooms and it is in our plans for 2014.

Also thank you for your feedback on the fitness treadmills.The maintenance team has taken care the issue.

We hope to welcome you again as soon as possible.

Kind Regards,
General Manager
Savas KUTKAN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sari, Iran
2 reviews
Reviewed May 7, 2014

i stayed in this hotel 24-27 april with my wife and my 4 year son. before we went to istanbul i connect to hotel with email and they (dear mr john) answer to our question about hotel and istanbul exactly and Patiently.this follow is the most 5 star hotels but with this friendly behavior is only in ramada plaza. when our room was decorated because of friendship Anniversary of me and my wife and send cake and drinks to our room free of charge. they upgrade our room from standard room to superior room with beauty view without any cost.the room was very clean and staff were very polite and helpful and their only target was our Satisfaction.breakfast was very good and the food was very very fresh. we ate dinner one night at hotel and it was Unparalleled Barmaid( with italian accent) served to us with first class services.every thing for example metro and shopping center and restaurant are only two walk around the hotel.the osmanbey area is very good and deluxe area. my choice for another trip to istanbul is only and only ramada plaza istanbul.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abbas n n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s_kutkan, Genel Müdür at Ramada Plaza Istanbul City Center, responded to this review, May 17, 2014
Dear Guest,

We would like very much to express our gratitude for taking time to share your feedback about our hotel.

We are delighted to find out that we have met your expectations during your stay and you went home with nice memories from Istanbul. There are no better motivators than our guests' comments.

We look forward to being your host again in the nearest future at Ramada Plaza City Center Hotel.

Kind Regards,
General Manager
Savas KUTKAN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 30, 2014

pros:
- central location for nisantasi and sisli (but not too close to taksim - about a 15-20 minute walk or a stop away in the metro)
- right at the exit of the metro station
- nice rooms (but some amenities not up to par)
- ok for business trips

cons
- a few unfriendly staff (was not just an individual).
- could not get back to the hotel due to the protests for one of the nights that I was staying. hotel staff was not helpful in guiding what to do. no refunds or any other compensation either.
- air conditioning not working (fixed the next day)
- beware of the location: this is where most protests/police intervention happens. may be a problem during your stay.
- most rooms look into other buildings so you have to keep your curtains closed if you want privacy.
- wireless does not work most of the time, and very slow when works

I moved to another hotel after 3 nights. I will not stay again.

Room Tip: If you want to have a quiet night and a good sleep, choose a room that is not looking at "halas...
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  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cemgurkan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s_kutkan, Genel Müdür at Ramada Plaza Istanbul City Center, responded to this review, May 5, 2014
Dear Guest,

Thank you very much for your feedback. We highly appreciate the time you spent on sharing your experience with us.

We kindly request you to contact and give us much more details about the experience which you had with staff.In that case we may take the corrective actions.

During your stay there was an area maintenance conducted by the local internet provider. Please accept my sincere apologies for this inconvenience. Internet Connection is fully operational at the moment.

We hope that we could welcome you once again in Ramada Plaza Istanbul City Center.

Kind Regards,
General Manager
Savas KUTKAN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Istanbul City Center

Property: Ramada Plaza Istanbul City Center
Address: Halaskargazi Street No 63 | Sisli, Istanbul 34373, Turkey
Phone Number:
Location: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#103 Business Hotel in Istanbul
#153 Family Hotel in Istanbul
#157 Luxury Hotel in Istanbul
#207 Romantic Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — Ramada Plaza Istanbul City Center 5*
Number of rooms: 175
Official Description (provided by the hotel):
Hotel Ramada Plaza Istanbul City Center is just walking distance away from Taksim Square, Istanbul Convention & Exhibition Center and Nisantasi, the most in vogue district of Istanbul. It is also very nearby the Osmanbey Metro Exit and 23 km away from Ataturk Airport. 162 luxurious guest room and 14 suites of "Ramada Plaza Istanbul Hotel" are special residences where comfort and aesthetic meet. Cozy ambiance of these spaces in which the guests will feel at home are fully equipped with high-tech facilities. ... more   less 
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Also Known As:
Ramada Istanbul
Istanbul Ramada

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