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“A truly superb hotel”

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Ramada Plaza Istanbul City Center
Ranked #190 of 1,150 Hotels in Istanbul
Certificate of Excellence
Bombay, India
Level 6 Contributor
174 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“A truly superb hotel”
Reviewed December 6, 2013

This is an excellent, classy hotel with great service, fast wifi, clean and spacious rooms with deluxe bathrooms. The checkin at reception was efficient, staffers friendly and breakfast options plenty. The location is average, on a busy street with nothing much to write home about but the hotel makes up for that. It is not overtly expensive and great value for money.

All in all, a brilliant hotel in a magnificent city.

Room Tip: Choose a non-smoking room on the fifth floor. Rooms are excellently sound-proofed so street noise is...
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vakil75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s_kutkan, General Manager at Ramada Plaza Istanbul City Center, responded to this review, December 9, 2013
Dear Guest,

We were very happy to read your review and that we could contribute to making your trip to Istanbul a great experience

We highly appreciate the time you spent on sharing your experience with us because your opinion is extremely important for us.

We look forward to being your host again in the near future.

Kind Regards,

General Manager
Savas KUTKAN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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461 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Tallinn, Estonia
1 review
Reviewed December 3, 2013

I travel a lot but Ramada Plaza Istanbul Hotel is the best accommodation experience of my life. The hotel staff was very friendly and helpful. The hotel rooms were clean and enormous large. Hotel reception desk helped me also to change my transfer time from the hotel to the airport, incl phone call to the agency abroad.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ele R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s_kutkan, General Manager at Ramada Plaza Istanbul City Center, responded to this review, December 9, 2013
Dear Guest,

We would like to thank you for your valuable comments concerning our hotel and our staff, as well as for your time to post this review.

We are very happy to hear that you enjoyed your stay and have shared your comments with our team.

We look forward to welcoming you back very soon.

Kind Regards,

General Manager
Savas KUTKAN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level 6 Contributor
180 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed November 28, 2013

I have a very average opinion about this place. I have arrived very late at night at the check-in. There was none at the reception desk, I had to look for a person. The check-in process was very unusually (for a 5* place!) unfriendly, no welcome, no info given, no conversation. I had to ask for every single thing. I had to use an elevator to get to my room, but got stuck in this elevator as my magnetic key did not work. I called for help, none responded. Had to find out how to get released myself...
During the stay my magnetic key did not function well, and for a few times I could not get into my room, had to ask for some help a few times, and replace it.
The rooms are (surprisingly!) smoking, just only one floor is free from smoke (5th floor). Rooms are clean, quite tiny, averagely decorated, all things (blankets, furnitures etc) are visibly old...
The breakfast is really good, all variety, tasty. It well served. Staff in the restaurant is nice and polite. Room service is good as well, very accurate.
The neighborhood is not impressive, basically the roads, not many pedestrian zones.
Would not stay there a second time - too low quality for the money.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IBFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s_kutkan, General Manager at Ramada Plaza Istanbul City Center, responded to this review, December 2, 2013
Dear Guest,

Thank you very much for letting us know your inconveniences regarding your stay and we aprreciated the time you have taken to bring the matters to our attention.

Receiving constructive feedbacks from our guest is very important for us, as this is the only way we can truly assess our guest’ needs, and continuously improve the quality of service we aim to provide.

Furthermore, we would highly appreciated if you would please contact us and share your arrival date and room number details with us so that we will have a more accurate way of invastigating and taking the necessary corrective actions and trainings.

If you give us an other chance and stay with us in the future we assure you that you will have much more pleasant and positive experience.

Kind Regards,
General Manager
Savas KUTKAN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Izmir, Turkey
1 review
Reviewed November 28, 2013

I stayed at Ramada Plaza for about 10 times. The hotel and the rooms are amazing and location is very good. The breakfast is great.

Once i made reservation for a standard room. I think they had lack of empty rooms, they gave me the presidental suit.

The staff, especially the concierge are very sympathetic and helpful and i will definitely book again and again when i travel to Istanbul.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ogun B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s_kutkan, General Manager at Ramada Plaza Istanbul City Center, responded to this review, December 2, 2013
Dear Guest,

We would like very much to express our appreciation for taking the time to share your feedback about Ramada Plaza Istanbul Hotel.

We are delighted to find out that we have met your expectations during your stay and have shared your comments with our team.

We look forward to welcoming you back very soon.

Kind Regards,
General Manager
Savas KUTKAN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level 6 Contributor
261 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed November 26, 2013

Stayed at the Ramada Plaza twice in the last couple of years and i have enjoyed it a lot, location is within 20 minutes walking distance to Taksim square, normal rooms are rather small but big enough for two adults and getting somehow old, very clean, friendly staff, good breakfast buffet, great value for money, recommend for all

Stayed December 2012, traveled with family
Helpful?
1 Thank ZiadNohra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s_kutkan, General Manager at Ramada Plaza Istanbul City Center, responded to this review, December 1, 2013
Dear Guest,

We would like to thank you for the favorable comments as well as for your time to post this review.

We are very glad to hear from an experienced traveller as you that you have enjoyed your stay with us.

We hope to welcome you once more as soon as possible at Ramada Plaza Istanbul.

Kind Regards,

General Manager
Savas KUTKAN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
1 review
Reviewed November 21, 2013

A very nice hotel, specialy the food and the service at bar. Good breakfast. It is placed very central in Istanbul. i am for sure using that hotel in the future. We came late at night but still the service was perfect in the hotelbar.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mads s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s_kutkan, General Manager at Ramada Plaza Istanbul City Center, responded to this review, November 25, 2013
Dear Guest,

We would like very much to express our appreciation for taking the time to share your feedback and choosing Ramada Plaza Istanbul Hotel for your stay.
We are really happy to hear from you that you have enjoyed your stay with us and that we were able to exceed your expectations.

We look forward to welcoming you back very soon

Kind Regards,
Savas KUTKAN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 13, 2013

I stayed in ramada plaza hotel in october 2013. This is nice hotel and staff are helpfull.but hotel have small and congusted rooms. One can easily hear the gossip of other room.which is very aweful.
I suggest for the families to check the appartments rather than to stay in luxury hotel.
Muhammad Majid

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Muhammad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s_kutkan, General Manager at Ramada Plaza Istanbul City Center, responded to this review, November 18, 2013
Dear Muhammad Majid,

Thank you very much for your review on TripAdvisor regarding your stay in October 2013.

We really appreciate your sincere comments about our hotel and our staff. We appreciate receiving constructive feedback from our guests, even if it is of a critical nature, as this is the only way we can truly assess our guests' needs, and continuously improve the luxury service we aim to provide.

I hope we will have the pleasure of welcoming you back in the near future.

Kind Regards,

General Manager
Savas KUTKAN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Plaza Istanbul City Center

Property: Ramada Plaza Istanbul City Center
Address: Halaskargazi Street No 63 | Sisli, Istanbul 34373, Turkey
Phone Number:
Location: Turkey > Istanbul > Sisli
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#103 Business Hotel in Istanbul
#148 Luxury Hotel in Istanbul
#153 Family Hotel in Istanbul
#207 Romantic Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — Ramada Plaza Istanbul City Center 5*
Number of rooms: 175
Official Description (provided by the hotel):
Hotel Ramada Plaza Istanbul City Center is just walking distance away from Taksim Square, Istanbul Convention & Exhibition Center and Nisantasi, the most in vogue district of Istanbul. It is also very nearby the Osmanbey Metro Exit and 23 km away from Ataturk Airport. 162 luxurious guest room and 14 suites of "Ramada Plaza Istanbul Hotel" are special residences where comfort and aesthetic meet. Cozy ambiance of these spaces in which the guests will feel at home are fully equipped with high-tech facilities. ... more   less 
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Also Known As:
Ramada Istanbul
Istanbul Ramada

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