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“Brand New, Beautiful, BUT working out the kinks...”
Review of Hotel Mosaic

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Hotel Mosaic
Ranked #505 of 1,149 Hotels in Istanbul
Ithaca, NY
Level 5 Contributor
30 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Brand New, Beautiful, BUT working out the kinks...”
Reviewed April 20, 2008

My family and I stayed at this hotel twice in March, 2008. We were on a guided bus tour with Gate 1 Travel and stayed here at the beginning, and again at the end, of the tour. When we arrived in mid-March the hotel had JUST opened and they were putting the finishing touches on it. The hotel is BEAUTIFUL and brand new. It is in the old part of Istanbul so the roads to it are quite narrow, but the big tour bus did manage to get us to the front of the hotel. The staff was very friendly and spoke English. The rooms were very nice too, small by American standards, but well appointed as you can see from the pictures. The rooms have those card readers inside, so there is only power when you put your room card in the slot. Also the hallways have motion detecting lights, which is cool, unless you are standing in front of the two pretty (but small) elevators and the light shuts off while you are standing there.

There is a restaurant in the hotel where we had breakfast and dinner and both were very good. The basement of the hotel does have a sauna and small gym but I didn't get a chance to try them. The hotel is a short walk to the Tram line, the Leila Universite stop. It is also walking distance to the Grand Bazaar. If you leave and plan to take a taxi back to the hotel MAKE SURE to get a card from the front desk. The card has the hotel's address on one side and a MAP of the hotel's location on the other. Being a new hotel no taxi (taksi in Turkish!) knew where it was and the card was very helpful. There is an internet cafe near by and lots of small stores, restaurants, cafes that cater to the college crowd. Note that the Turkish computer keyboard is VERY different than the English "qwerty" keyboard. The hotel did have wifi, but see below.

The Hotel is NEW and there were still some problems that would crop up. For instance for a little while if you called the desk from your room to request a wake-up call, their computer would give them the wrong room number. The second time we were there the shower leaked from under the marble bar beneath the doors, basically from the base. Also, when we returned our tour bus arrived at 5:30 pm, and apparently they had allowed a pervious tour group to check out at 5 pm, leaving only 30 minutes to prepare 40 odd rooms! The hotel had wifi throughout, but only the wifi from the lobby would work. This was frustrating as the signal was strong in the room and entering the (front desk supplied) password would seem to work, but it wouldn't. Nobody in our tour group was ever able to connect from their rooms, just the lobby. There are a few other small things, but they were all because the hotel is new and I'm assuming by now those issues have been resolved.

  • Liked — Hotel is beautiful, clean, new and in a great location. Staff is friendly.
  • Disliked — Being new somethings needed to be sorted out, like wifi.
  • Stayed March 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Al-Burj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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192 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Washington, DC
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 18, 2008

We were starting our honeymoon in Istanbul and stayed here for 3 days. The room served it's purpose and it was an okay stay. It's a bit shabby, but we spent most of our time outside of the room exploring the city. The double bed was 2 twins pushed together, flat/hard typical European beds. The bathroom was clean, but it was a challenge stepping in/out of the tub at 5'1". Breakfast was provided every morning and it was okay. Most of the guests were Eastern European or Arabic. There was usually one front desk person that could speak English. The surrounding neighborhood definitely catered to Eastern Europeans based on the shops. Our driver from the airport warned us that the area was not safe at night due to the clubs in the area. So, we didn't explore much at night. Once we got our bearings, we were able to walk to the Blue Mosque area, which is where I would recommend staying since there are so many restaurants to choose from. There was only one sidewalk cafe near our hotel. Grand Bazaar is in walking distance as well, but be prepared to be ripped off. Overall, it was an okay stay, but would not stay here again just due to location and lack of restaurants in the area.

  • Disliked — Surrounding neighborhood, lack of restaurants
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank queeni1129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mosaic

Property: Hotel Mosaic
Address: Vidinli Tevfik Pasa Cad. No:21 | Laleli, Fatih, Istanbul 34490, Turkey
Location: Turkey > Istanbul > Grand Bazaar
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#113 Business Hotel in Istanbul
#169 Spa Hotel in Istanbul
#328 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Mosaic 4*
Number of rooms: 119
Official Description (provided by the hotel):
This modern hotel in central Istanbul is half a mile from the Grand Bazaar and Spice Bazaar. It offers a gym and a spa with an indoor pool and Turkish hammam.Mosaic Hotel features tastefully decorated guest rooms with an LCD TV, minibar and private bathrooms. Some rooms have a balcony.The Mosaic has a complete spa with a sauna and solarium. The hotel’s gym features cardio equipment and free weights.Guests of the Mosaic can start their day with a rich buffet breakfast. For lunch and dinner, the restaurant offers an a varied menu as well as an open-buffet. Live music entertainment is also a regular feature at Mosaic Hotel. ... more   less 
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Also Known As:
Mosaic Hotel Istanbul

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