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“Hotel Services and Attitude of the Staff”
Review of Daphne Hotel

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Daphne Hotel
Ranked #278 of 1,161 Hotels in Istanbul
Certificate of Excellence
Reviewed January 7, 2014

We had a very bad experience with Hotel Daphne.Staffs are not properly trained.They dont know how to behave with the customers.They will shout to even towards children.They denied breakfast for 1 day at 10 AM (Breakfast time 10 from 7 to 10 AM) even there a are plenty of food .In second floor Corridor light is very very poor, darkness always.Roof top restaurant they never opened during our stay ( we stayed 1 week ) . When we approach them to see the roof top they denied.Rooms are not spacious.They charged additional for kids in triple room.I never recommend this hotel

Room Tip: there is no good room there in our experience
  • Stayed: December 2013, traveled with family
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1  Thank Ansar2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 - 113 of 504 reviews

Reviewed December 9, 2013

The location of this hotel is ideal if you're there for the sightseeing. It's a 4-5 minute walk to the Blue Mosque, maybe 10 minutes to Topkapi. Basically, most of the main attractions are within a 20 minute walking distance. It's not a 5-star chain hotel so the rooms are fairly small but well-kept and comfortable (that's all you need after a long day of walking all over the city). Very neat and clean, and the service is great too. The concierge was helpful whenever we needed it. They also had free hot breakfast, which was pretty good to get us going for the day. Overall, it was a great experience and definitely recommended.

  • Stayed: February 2013, traveled as a couple
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2  Thank thefaiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

The location is very good. Tram station, blue mosque, bazaar and ayasofya are easily accessible. Rooms are clear enough, staff is helpful, the terrace view is really amazing. Good wifi connection. Free transfer from airport was offered. However, walls are thin and we could hear the visitors talking next door. Breakfast should have a greater variety.

Stayed: October 2013, traveled with family
Thank Despoina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

This is a classic European boutique hotel in a quiet area about 5 minutes from the Hippodrome. We stayed here for 4 nights after an 18 day tour of Turkey and enjoyed every minute of our stay. The breakfast buffet was just enough and always delicious. A parting dinner on the top terrace watching the sunset was a meal to remember. The staff was extremely friendly and helpful, especially the desk clerk. Rooms are good size...be sure to ask for ones facing the sea...some have balconies. Would definitely stay here again!

Stayed: September 2013, traveled with friends
2  Thank samwv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

Nice, immaculately clean hotel, very coveniently located for all the main sights and shopping at the Bazaars. Just around the corner from the Hippodrome!

Some noise from other guests in the corridor at night/very early morning, but not uncommon in this part of the world.

Highly decent breakfask (coffee, eggs, toast) included in the price. Good value. Lovely stay. Staff may arrange airport transfer for Euro 25.00.

Room Tip: Ask for sea view (rooms ending in 1, I think).
  • Stayed: October 2013, traveled with friends
    • Value
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Thank FreelancerLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

We e-mailed Hotel Daphne to let them know we would be arriving very late and they e-mailed back to say no problem When we arrived at approx. 2:30 in the morning they informed us that they had given our room away to someone else. They then spent the next 29 minutes phoning around to get us a room in another hotel. We finally got to bed just after 3:30AM. Not a good start to our stay. The room, when we finally got checked in was very nice but the air con had a terrible smell coming from it. The staff were very friendly and polite and the food was good. Another thing that irritated us was that everything was priced in Euros but charged in Liras.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
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Review collected in partnership with Easytobook.com
2  Thank Graham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2013

We stayed here while visiting the main tourist sights. The hotel is 5 mins away from the blue mosque and aya Sophia. The room is clean and an okay size. The roof has a great view and nice to relax after a busy day. We didn't eat in the rooftop restaurant. Breakfast was ok nothing special. Service was good and the wifi worked very well. As other say bring earplugs due to early morning calls.

Stayed: September 2013, traveled as a couple
1  Thank LuxTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Daphne Hotel

Address: Binbirdirek Mah. Su Terazisi Sok. No 14, Istanbul 34122, Turkey
Phone Number:
Location: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#150 Romantic Hotel in Istanbul
#198 Luxury Hotel in Istanbul
Price Range: $44 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Daphne Hotel 4*
Number of rooms: 20
Official Description (provided by the hotel):
Hi, Hotel Daphne extremely luxurious décor, cleaning and serving for customer satisfaction is a great boutique hotel 20 rooms Odo had eight deluxe rooms. Hotel internet free and also we have a buffet for our guests. Complimentary 24-hour buffet entirely related staff and buffet coffee varieties, varieties of tea and pastry shop is completely free. Within walking distance to Sultanahmet Square 0.2 km as the hotel. Istanbul belly also are very unique and doors to customers with the service. ... more   less 
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Also Known As:
Daphne Hotel Istanbul

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