I stayed at the Hotel Eyfel for one night before my flight home. Needless, to say I stayed only about 8 hours before my connecting flight in the morning. To start, the room was small and it was not the single double bed I reserved online through booking.com. I believe I would have nothing negative to say but, this was enough to completely make me dislike the place. It seems it's to hard to get what you pay for without having to complain about it; and after a long flight I was not in the mood. So, I tried to make do with the two mini beds but, to no avail it was impossible for me to sleep well in a bed that you could roll off of if you were to turn over.
Otherwise, the room and bath seemed clean. The heater unit worked well. The window (opens wide) overlooked the street and the Crowne Plaza. I can not speak for the other amenities (restaurant, bar, etc) except that the free wifi was terrible, I could not keep a signal even on my cell phone. The front desk can speak English but, what's the use if they don't really have the experience of great customer service like a 5 star hotel. I had an issue with a sedan service and they could not take it upon themselves to get some answers for me by calling that company. He kept asking me what could he do for me and I didn't want to explain to him what a concierge would do. Nonetheless, a bare bones accommodation with a few nice extras, even 2 elevators that could fit about 2 people maximum each (you could mistake it for a closet).
It is close to the tram and not expensive by taxi to the airport. I had reserved a private shuttle and they did not show. The desk guy was competent enough to call a replacement taxi and got me a great driver. At 4 am the roads are clear and the driver did not hesitate to get me to the airport quickly. I left early and I did not even get to have the free breakfast. I have no great stories about the staff making something for me to go, or offered a snack instead, or gave me a discount, or anything- I just got that stupid look. All in all, just a stopover hotel at a stopover rate. So, if you want a place that's a cut above a hostel, and that has a few nice perks and advantages-this is your place. If you can afford a few more bucks, you'll probably thank yourself for having far less headaches in this big city.
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- Also Known As:
- Eyfel Hotel Istanbul