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“Hotel surpassed Expectations”
Review of TAV Airport Hotel

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TAV Airport Hotel
Ranked #248 of 1,163 Hotels in Istanbul
Reviewed October 2, 2012

The front desk staff were very helpful and friendly; we checked our luggage there for a few days while we flew around turkey, room was very clean and well appointed. The water temperature in the shower did fluctuate though...

Room Tip: at executive end we could hear people rolling luggage above us, maybe better on even numbered side?
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  • Stayed: September 2012, traveled on business
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Thank Fimrites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esra A, Sales Executive at TAV Airport Hotel, responded to this reviewResponded October 15, 2012

Dear Guest,
Many thanks for your kind comments. We appreciate your valuable feedback. It is our pleasure to hear our rooms were to your satisfaction and you found our staff helpful and friendly. We pride ourselves on our guest service and your positive feedback shows us that we are in the right path. We look forward to welcome you again in the near future.
Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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458 - 464 of 745 reviews

Reviewed October 1, 2012

Stayed here our last night in Turkey. Flew in from Izmir and was flying out the next day. Chose hotel for that reason.

They offer a free shuttle to/from the airport. It runs ever 15 minutes or so. Check-in was easy and pretty quick. I gave her a credit card so we could charge to the room. The clerk charged it immediatly. I had wanted to pay in cash(TL) so we could use up the money we had before leaving the country. It was a bit of a problem having the credit put through so we could do that. Hopefully, the credit shows up on our credit card. The room rate was a bit high but you are paying for the easy location. You go thru security screening before entering the hotel.

The room was very clean and modern. No windows. Hardwood floors, good linens, alot of items presented for you to purchase. Bathroom was a delight as it was modern and large. Great shower with pretty tilework. Towels were ample.

The room was quiet, we slept well.

Breakfast is included in the room rate and was quite expansive.

We had drinks in the lobby bar. Service was not very good. A few of the staff were more intune to watching a sporting event on the tv than servicing the bar/restaurant. Also, it was hot in there. The a/c needed to be on or at least cooler than it was. Like another person mentioned, the staff is not that friendly.

  • Stayed: September 2012, traveled as a couple
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2  Thank HawaiiKaiGail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esra A, Sales Executive at TAV Airport Hotel, responded to this reviewResponded October 15, 2012

Dear Guest,
We appreciate your time and effort in providing feedback to us, also for bringing some points to our attention.We take all our guest feedback very seriously and value all opinions expressed. We are very happy to hear that you have enjoyed your stay overall.
On the other hand sorry to hear the bar service wasn't to your satisfaction. We apologise for not having met your expectations on this occasion. Your precious feedbacks gives us the unique opportunity to see ourselves through the eyes of our guests and also the strength to correct our mistakes to give higher quality service in the future.
Thank you for staying with us and we sincerely hope to welcome you back again.
Kind regards.

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Reviewed September 24, 2012

Avoid staying in room 204, I could not snooze for a second because some barking dogs and workers dropping metal tubes. It sounds like a garage or something, because everything was echoing. I could not see what is going on and why the dogs are barking and tubes are being dropped because the room doesn't have a window.

Other than that, it is not a bad place at all, WI-FI is included. Small problem with the room service - there is a menu list in the room, but it doesn't say which number you have to call, so you need to get out to reception desk to ask.

  • Stayed: September 2012, traveled on business
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Thank ValterPetersen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

if you are in transit btwn long flts or just want to be at airport early...TAV is it!!! Ive stayed twice after long flt to Istanbul and more flts the next day...City is too far and this is luxury property at the airport with English speaking staff , great breakfast , nice restaurant .....good care .. why suffer when this is so accessible and airport shuttle in am is a breeze.. 2 minutes max and free both ways.. everything a tired traveler needs and more .

Room Tip: havent had a bad room yet..if you need windows ask
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  • Stayed: September 2012, traveled solo
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1  Thank susanrose2374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esra A, Sales Executive at TAV Airport Hotel, responded to this reviewResponded October 15, 2012

Dear Guest,
We are deligted to hear our hotel was to your satisfaction and was what your expected from a quality hotel. We trust you had a pleasant journey to your final destination. Thank you for taking the time to write your review. Look forward to see you again in the near future.
Regards.

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Reviewed September 22, 2012

I booked this hotel because we had 6 hours between flights, and booked airside so we did not have to go through passport control. Unfortunatly when asking where the hotel was we were directed to go though passport control, and directed outside the airport to catch the shuttle bus.
This defeated the whole object of booking this hotel, which is not cheap. Could do with some directions in the airport before passport control. When we checked in the following morning there were signs for the hotel :-(

The hotel its self was great, the staff very helpful, sorted our room as were were not at airside.
Room was large and beds very comfortable.
The shuttle bus was great, leaving every 15 minutes, and there is a buffet breakfast that was plentiful.

  • Stayed: September 2012, traveled with friends
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1  Thank Goodandhard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esra A, Sales Executive at TAV Airport Hotel, responded to this reviewResponded September 26, 2012

Dear Guest,
Thank you for your comprehensive feedback. We fully appreciate the value of your time. Every single detail at TAV Airport Hotel has been conceived to save you time. Total 131 rooms in our property serve our guests in two sections, land side and air side. Access to the 85 room landside section is situated next to the VIP Lounge in the international terminal, while the 46 room airside section is situated in the transit zone beyond passport control point in the international terminal departure level. The airside section offers hourly rates to enable you relax between flights. Both the airside and land side sections are in the walking distance, additionaly we do have shuttle bus service from the airport to the land side and back. Also there are plenty of signs in the airport for the directions to our hotel, but most the time our guests are having trouble to find it, so we placed a seperate hotel desk to give the right directions to our guests on the way to passport control points.
We appreciate your time and effort for bringing some points to our attention. We hope this information will be helpfull for our potential guests in the future.
Kind Regards.

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Reviewed September 15, 2012

Stayed here on an overnight transfer from a domestic flight in Turkey. The hotel shuttle picked me up at 01:00 at the arrivals within 10 minutes of my phone request!

I had a very large, almost Scandinavian feeling room which was airside with no windows. As I arrived late and was leaving early, this was no problem for me. I actually had an excellent nights sleep and couldn't have wanted anything more.

I noticed that the rooms 100-199 were more classic in decor, carpets, the bedding although very clean. The room I stayed in 400-499 (there were only two number groups on the floor?!) were more contemporary. This was on the second floor....

Staff were incredibly polite and I checked in and out quickly. The transfer took me back to the departures area within 10 minutes of check out.

If you need an airport hotel in Istanbul don't hesitate to book this one. Absolutely perfect if you need sleep between flights.

  • Stayed: September 2012, traveled on business
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Thank rachel1372
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esra A, Sales Executive at TAV Airport Hotel, responded to this reviewResponded September 16, 2012

Dear Guest,
Many thanks for your kind comments. We appreciate your valuable and detailed feedback. It is our pleasure to hear our rooms were to your satisfaction and you found our staff very polite. We pride ourselves on our guest service and your positive feedback shows us that we are in the right path. We look forward to welcome you again in the near future.
Kind Regards.

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Reviewed September 13, 2012

My wife and have used this Hotel on many occasions as a stopover when travelling to Bodrum via Istanbul from Manchester. It is very much NOT a resort or city centre Hotel but what it does, is offer an almost perfect break when travelling through Istanbul.

As others have said, they have a regular shuttle service from either the International or Domestic terminals and the stops are clearly signed. All of the staff from shuttle driver, to bell boys, reception staff and restaurant are all very pleasant, helpful and eager to accommodate the traveller's wishes.

The rooms are fairly spacious, always beautifully clean and perfectly adequate to "crash out" for a night.

We always have dinner, and the food is tasty, hot and served well. The prices are in line with "mid range" restaurants, as are the drinks, despite their advantageous location as the ONLY Hotel actually within Istanbul Airport, they do not take advantage of this.

In fact, at approx £180 for room/b'fast/dinner and wine for the 2 of us, I'd say that this represents very good value for money and a great little oasis to get away from the madness that is international travelling these days!!

We've never been disappointed here, it's the perfect little stopover.

  • Stayed: September 2012, traveled as a couple
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1  Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esra A, Sales Executive at TAV Airport Hotel, responded to this reviewResponded September 16, 2012

Dear Guest,
Thank you very much for honoring us with your kind comments and becoming a part of our success. It is very important to hear that you had a pleasing stay at TAV Airport Hotel. Such beautiful comments show that we are in the right path and giving us the motivation for working with a great desire and passion.Thank you for staying with us and we hope to see you back again in the near future.
Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TAV Airport Hotel

Address: Ataturk Havalimani Yesilkoy, Bakirkoy, Istanbul 34149, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #248 of 1,163 Hotels in Istanbul
Price Range: $117 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — TAV Airport Hotel 3.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Istanbul International Airport Hotel
Istanbul Airport Hotel
Airport Hotel Istanbul

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