I travel extensively and have had occasion to use guides in cities in the U.S. Europe and China. I had always wanted to visit Istanbul. A good friend of mine recommended one of Experta's guides, Erkan Karakose, as a guide. Erkan replied to my email within 12 hours and we fixed a 3 - day schedule and price. From the outset, I was very impressed with his professionalism
Erkan was outstanding and easily the best tour guide I have ever dealt with! He has an incredible knowledge of Turkish history, culture and cuisine. My wife and I used his services over 3 days and we felt that we got to see and learn a great deal about Istanbul, its attractions, its history and cuisine. Coincidentally, my wife has a colleague who grew up in Istanbul and who was visiting the city while we were there. We had dinner with her after our time with Erkan. My wife's colleague was astounded at all the sights we managed to take in with Erkan over our 3 days with him.
We never had the feeling that Erkan just looked at us as mere clients. For example, he called our airline at least twice to follow up on our lost luggage. We had lunch with him at 3 different restaurants where the food was outstanding and the prices extremely reasonable. While we had a camera, Erkan took photographs of us on his smart phone and would edit them for quality before sending them to us each evening. He accompanied us back to our hotel on 2 nights and, on the night when he could not accompany us, he emailed me to make sure we got back safely (not that there was anything to worry about). In short, he is a true gentleman.
In conclusion, I would highly recommend Experta Tours and, in particular, Erkan to anyone visiting Istanbul or other parts of Turkey, I would definitely use him again if I return to Istanbul.