We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“This hotel is a great place to stay and enjoy the old part of the city.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Best Western Empire Palace
Ranked #48 of 1,171 Hotels in Istanbul
Certificate of Excellence
Reviewed June 4, 2009

We have just returned home after 3 1/2 weeks touring in Turkey. For the last week of our trip, we called the Empire Palace "home". Our room was spacious and comfortable. The hotel staff was always helpful and available. They were knowledgable about the attractions in the area and gave great directions for getting to them. They also advised us about how much a taxi driver should charge for any given trip, so that we did not get "taken for a ride" while there. The receptonist, Berrin Apil was friendly and especially helpful.
The buffet breakfast buffets in the rooftop restaurant were a great way to start each day. The street where the hotel is located is picturesque and full of small shops.
This hotel is a great place to stay and enjoy the old part of the city.

  • Stayed: May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank BuckeyesAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerrinAgil, Guest Relation , Public Relations Manager at Best Western Empire Palace, responded to this reviewResponded September 18, 2009

Thank you , first of all ,I want to say thank you!

What a pridefull rewiew, you wrote everything about BW Empire Palace Hotel very very detailed, done very good.

If everybody write their review here on Tripadvisor, can help for our guests who like to accommodate in the future.

All our rooms are new decorated and our guest can enjoy in winter our Pasha Restaurant with a fabulous view to the Hagia Sofia, Topkapı Palace and our great Marmara view , also in summer they can also enjoy our Garden Café-Bar .

A enjoyable kitchen with a rich Tukish cusine is awating our nice guests too.

Many thanks again for your review and all who wrote here.

Warm Regards from your home far from yours where the two continents meet each other.

On behalf of BW Empire Palace Team

Berrin Agil

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,566)
Traveler rating
Traveler type
Time of year
Language
  • More languages

974 - 980 of 1,566 reviews

Reviewed June 1, 2009

what can you ask from a hotel when you go to a city like istanbul?location?cleanliness?helping staff?getting the comfort and luxury you paid for?well i had it all from this hotel really...great location,staff striving to help,unexpectedly good quality at room and more

  • Stayed: May 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank queenslandjohns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2009

Their staff is wonderful, really amazing! When i wanted something from them, they always helped me! Front desk manager whose name is Yavuz Deniz , he has given us information about the city and i asked so much things, he was always calm down.
Ms. Berrin Agil , she is working at the front desk also, her smiling face attractive , if you are unhappy in the mornings go to the front desk and see her! It will be enough for you to be happy. The hotel's location is very good, you can reach to everywhere on the historical side of İstanbul! The hotel is arranging every Friday's Eve BBQ Party at the another Best Western Hotel, it has got lovely garden we like it. I come from Albenia , and I have many relatives in İstanbul , this was my first trip to İstanbul, it was a great chance to stay Best Western Empire Palace Hotel because when my relatives come to my hotel the staff paid attention to them! I reccomend this hotel for everyone!

  • Stayed: May 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank bestlola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BerrinAgil, Guest Relation, PUBLIC RELATION MANAGER at Best Western Empire Palace, responded to this reviewResponded September 18, 2009

Thank you very much for your good comments. We appreciate it we wish to host you at the Best Western Empire Palace Hotel in future...

Kindest Regards,
Berrin Agil

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2009

Thoroughly enjoyed my stay at the Empire Palace. I was travelling alone, a single lady soon to be 80 years of age. The kindness and help I received from all the staff, especially Ozlem at the reception desk, would make me wish to return, if that was possible. The hotel restaurant was not available this early in the season and I was a little concerned about walking on my own at night to a local restaurant. Ozlem arranged for a member of staff to escort me to the restaurant and to collect me for my return to the hotel. I really couldn't have been made more welcome or treated more kindly. I'm so grateful and wouldn't hesitate to go back to the Empire Palace.

  • Stayed: May 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank TessSolihull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2009

Can't say enough about the superb staff, especially Ergin, who answered every question and saw to our comfort. The cleaning staff payed special attention to the care of our room and bathroom. All facilities had been recently redecorated and remodeled. Space was minimum but the modern room and comfortable bed and facilities made up for it. We were well pleased with the full breakfast which prepared us for a day of sightseeing and shopping. Overall, we found the hotel to be excellent and the price was right too! We would highly recommend this hotel.

  • Stayed: May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank LosAngelesGottaGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2009

This hotel is located right on the tram line (no cars allowed) street right next to the Topkapi Palace. The rooms are a bit small, not surprising given the location. Hotel was clean, nicely decorated and the staff were very helpful. Breakfast, served onthe top floor with a great view overlooking Istanbul, was included in the price and was buffet style. The internet is a bit spotty for rooms at the front of the hotel but OK elsewhere, including the lobby. We enjoyed our stay there very much and recomend this hotel to tourists wishing to visit the key sights in Istanbul.

  • Stayed: April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank retirdprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2009

These people made our trip and stay at this hotel flawless and spectacular: Yavuz Deniz, the front desk mngr., was completely understanding of what our needs were as new visitors to this complex city. He gave us the best price for the best room in the house and made us feel secure and completely at home. He was a perfect host!
Berrin Agil, asst. front desk mngr., was lively and vivacious and filled with local knowledge about where to go and what to do to have fun and be safe.
The night crew: Ergin Akar and Adem Canturk made our daily return to the hotel a terrific treat. They were filled with kindness and lots of humour making us fee, once again, right at home.
The waitstaff in the restaurant, who assited us with the hooka pipe and cold Efes beer couldn't have been more informative and delightful!
The housekeeping staff even brought us a pillow menu and respected our privacy when requested.
This entire crew, both night and day shift were one of the best we have found in all of our travels around the world and that is no joke. We were so grateful for this top notch service!

  • Stayed: May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Adverturousone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Istanbul hotels
Sultanahmet
Doubletree by Hilton Istanbul - Sirkeci
Sultanahmet
Yasmak Sultan Hotel
Yasmak Sultan Hotel
#27 of 1,171 in Istanbul
1,374 reviews
Sultanahmet
Orient Express Hotel
Orient Express Hotel
#60 of 1,171 in Istanbul
1,781 reviews
Show Prices
Show Prices
Show Prices
Sultanahmet
World Heritage Hotel Istanbul
World Heritage Hotel Istanbul
#22 of 1,171 in Istanbul
802 reviews
Sultanahmet
Hotel Amira Istanbul
Hotel Amira Istanbul
#2 of 1,171 in Istanbul
3,155 reviews
Sultanahmet
Recital Hotel
Recital Hotel
#55 of 1,171 in Istanbul
901 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Empire Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Empire Palace

Address: Hudavendigar Cad. No:17 / 19 | Hocapasa Mah. - Sirkeci/Sultanahmet, Istanbul 34110, Turkey
Location: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa
Hotel Style:
#19 Spa Hotel in Istanbul
#34 Luxury Hotel in Istanbul
#89 Family Hotel in Istanbul
#95 Business Hotel in Istanbul
#130 Romantic Hotel in Istanbul
Price Range: $44 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Empire Palace 4*
Number of rooms: 35
Official Description (provided by the hotel):
On February 11th 2008 at the annual meeting of Best Western Turkey, Best Western Empire Palace Hotel became the proud owner of the award "Highest Quality Hotel Award 2007". Best Western International recognized the hotel as the best Best Western Hotel in Turkey on base of regular quality assessments, where Best Western Empire Palace hotel has scored a record high performance. The hotel management is eager to continue working even harder in 2008. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, getaroom.com, Hotwire, Orbitz, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Empire Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Empire Palace Hotel Istanbul
Best Western Hotel Istanbul
Best Western Istanbul
Istanbul Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing