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“TSC Travel”
Review of TSC Travel

TSC Travel
Ranked #36 of 414 Tours in Istanbul
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Attraction details
Owner description: TSC Travel (Tour Specialist Company), is a tour operator specializing in personalized trips throughout Greece, Turkey, Egypt and Middle East countries. Since 1999, our destination experts have unparalleled knowledge on the countries in our portfolio and can help you design the trip of your dreams.
Melbourne, Australia
Level 3 Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
“TSC Travel”
Reviewed July 15, 2014

We were very disappointed, from what I can read I think it depends on which tour you do. It started off well with the email contact and being able to make changes to the itinerary so thought all was good. The tour itself is not cheap especially for Turkey, the first day in Kusadasi with the tour of Ephesus, was amazing and our tour guide was great, despite the information they gave us about not being able to pick us up because it was 45 minutes out, when it was only 15 minutes out from Kusadasi. We had a great first day and were looking forward to the next 2.

It started off badly on day 2 as we thought we were having an early start but having missed one of their emails, a 9 am pick up went to 10.30 am from Kusadasi. Our guide left a lot to be desired and his English was a challenge, the lunch was average and they only thing we did all day was Pergamon and travel on a bus for 8 hours to Cannakale. The guide got off the bus some 3 hours before the end. The hotel which we paid $ 350 USD for 2 rooms was $ 100 USD per room when we arrived, (apparently you can choose your own hotel to suit your budget, but we were not made aware of this). We complained as we were a family with kids 12 & 14 and our 2 rooms were at either end of the corridor, the guys their were great but the Helen Hotel is not worth what you pay for it.

The next day was off to Troy and then Gallipolli. The guides on these 2 tours were great, but it is a very long day starting at 8.30 am and arriving at Istanbul at 11 pm. Gallipolli tour goes for 4.5 hrs and then the trip to Istanbul is 5+ hrs (not helped by a bus driver that didn't go the speed limit and we had tomato trucks passing us - very frustrating)

Given the high price, relative to everything else we did and paid for on our 5 weeks holiday (including a 7 day cruise), we would not recommend the tour to others

Visited July 2014
Review collected in partnership with this attraction

Helpful?
3 Thank HillsonHopes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TSCTRAVEL_TURKEY, Manager at TSC Travel, responded to this review, July 16, 2014
Dear Guests,
Greetings from TSC Travel Team! Thank you so much for submitting your review. Your comments are highly important and help us to improving our service although we are very sorry to hear that the trip did not go up to your expectations.
Just to clarify a misunderstanding about the tour cost, you have mentioned above 350US$ is not only the cost of the accommodation but for the whole tour including private tour of Pergamon, visit to Troy and Gallipoli as well as 1 night accommodation at Helen Hotel.
Regarding your inconvenience Helen Hotel: we have upgrated you to Helen Park Hotel just after getting your call. Its an upper category hotel.
When we send our proposal to you we clearly mention the tour cost, the name of the hotel/s ,website as well as alternative hotels with prices so that you can check the reviews, search on the internet and decide which one will suit with your requirements and the budget.
Due to lack of the participation the tour would be cancelled and we would inform you but we could not reach to you as you were on the cruise. Instead we have made the first day tour as private tour. Last minute arrangements might have caused problems but we are glad that you were able to join the tour.
Once again thank you for your review and choosing TSC Travel for your travel arrangements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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208 reviews from our community

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Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Mollymook
Level 5 Contributor
53 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“TSC compiled a personal itinerary”
Reviewed July 14, 2014

We wanted to visit several places that were not on a single tour. TSC put an itinerary together for us that combined several tours and worked out very well. A couple of hiccups were resolved with a phone call to Okan.

Visited June 2014
Review collected in partnership with this attraction

Helpful?
1 Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong
Level 1 Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Magic of Turkey”
Reviewed July 13, 2014

Everything with TSC Travel was easy. Okan from the beginning on-line was very helpful. Our tour guide Koray was a wealth of knowledge - nothing was a problem. We ended up with a group of 11 including children. With Koray included we bacame a large family for the week - much fun had by all. We will have many lasting memories of Turkey and our new friends.
I would have no hesitation in recommending TSC travel to anyone.
Thank you Okan and THANK YOU Koray.

Visited June 2014
Review collected in partnership with this attraction

Helpful?
1 Thank j9_rose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Wonderful travel experience in Turkey with TSC”
Reviewed July 13, 2014

Thanks to Tour Specialist Company (TSC), we (6 friends from Singapore) had a wonderful holiday covering central and western Turkey in the past 12 days.

Since our initial contact with its manager Okan, he called us twice with detailed discussion on our itinerary. Finally he worked out a tailored itinerary suitable for our special interest of photography. Our tour guide Koray Yasa is very knowledgeable, well-organized and patient. He always tries his best to help us and accommodate our requests including those last minute ones. One of the examples includes that we requested to return to a valley in Cappadocia for sunset shootings, and Koray and the driver did make our day by making our dream coming true right around sunset! The final highlight was a pleasant surprise. The roof of the hotel that TSC booked for us provides a fantastic view on Golden Horn and the city of Istanbul. Our shootings ended up with landscapes of beautiful Istanbul with sun set and at night. It was a perfect finish of this unforgettable trip.

Tour package charge from TSC was very reasonable. Furthermore, TSC’s policy to keep groups small (no more than 15 tourists per group) adds another beauty of the tours organized by this travel service provider. During the course lasting more than 10 days, each tourist is given sufficient attention and care.

We enjoyed this trip very much. It was our first trip to Turkey and we plan to re-visit this wonderful land in near future by using TSC’s service again. We would also highly recommend TSC to anyone going to visit Turkey.

Visited June 2014
Helpful?
1 Thank 77Susan7787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level 3 Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“Ephesus Tour from Bodrum : Private Tour”
Reviewed July 12, 2014

We had limited time in Bodrum and also with teenage children who are apt to get easily bored on tours we decided to book a private tour for our family. TSC were fantastic, we had our own extremely comfortable van, driver and private guide for our trip to Ephesus. We were free to do the tour in our own time frame and then stop at a couple of other attractions.

I would highly recommend TSC for both flexibility and the guide's knowledge.

Visited July 2014
Helpful?
1 Thank Toni B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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