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“Nice hotel in the old city of Istanbul”

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Nea Suites Old City
Ranked #1 of 1,029 Istanbul B&B and Inns
Certificate of Excellence
pittsburgh
Level Contributor
6 reviews
5 hotel reviews
“Nice hotel in the old city of Istanbul”
5 of 5 bubbles Reviewed April 3, 2014

My family and I stayed at the Nea Suites Old City in Istanbul for several days last month. We stayed in two rooms and had a wonderful stay. The hotel has a small number of rooms, but each was very spacious, clean and comfortable. The bathrooms were particular nice. Free wireless internet access is available in all rooms, and a substantial breakfast is available either in this hotel or in its sister hotel located 2 minutes away.

The hotel is located very conveniently with respect to the Topkapi Palace, Sophia Hagia, Blue Mosque, Basilia Cistern, Spice Bazaar, and Grand Bazaar. All of these are easily walkable for the hotel. Additional, a streetcar line passes directly in front of the hotel.

The staff were particular helpful and accomodating. Mustapha, who unfortunately has just left to go to work in another part of Turkey, as especially friendly and gracious. Seda, in charge of guest services, was also very kind and helpful.

If we return Istanbul, we would stay again at the Nea Suites.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank upmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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181 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
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genova
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed February 24, 2014

The hotel is located in an area ideal for visit Istanbul and is next to the train station and tram Sirkeci, the gates of the ferry and the bridge of Galata. A 5-minute walk, you can reach Agia Sophia and the Blue Mosque. The staff is very very friendly and helpful, ready to satisfy every request. Our room was large and well appointed, clean, with views of the Bosphorus. The bathroom was wonderful!On the ground floor of the hotel, there is an excellent coffee shop where you can taste tipical delicious pastries. If I go back to Istanbul, would stay again at Nea suites. It's better than at home!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drandrea80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cem D, Genel Müdür at Nea Suites Old City, responded to this review, March 4, 2014
Dear Guest,

It is a great pleasure for us to read you kind and wonderful review about our hotel, and we are very glad to know you during your accommodation. It was a honor for us to serve you as good as we could, and we are very glad to find out that you are satisfied with your stay in our hotel and with our service.

Your review is very meaningful for us and we are trying to improve ourselves day by day.

Please do not forget that you are always welcome here, and we will be very glad to see you in our hotel again.

Kind regards and best wishes from Istanbul,
On the behalf of Nea Suites Old City Family
Mr. Cem Dalcı
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 14, 2014

We just came back from a 24h business trip from Istanbul.

The hotel is located in the heart of the Old Town near the big Bazar. A great location for food, shopping and a good starting point for every Istanbul adventure.

Seda, the hotel manager, received us very cordially and was very helpful. You can ask her everything, and she will give you the answer with a smile...

The room was just far beyond our expectation. We just wanted to book a clean budget business hotel near the company of our business partners. But with Nea Suites Old City we just got a spacious luxury room with an excellent price/earning ratio. We really enjoyed our short stay and we ve definetely found our hotel for our future business trips ;-)...

Book Nea Suites Old City and you will get a unbeatable package for Istanbul...

Looking 4ward 2 come back again (for a few more nights this time ;-)...

kind regards

Jelena & Sascha from Zurich

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cem D, Genel Müdür at Nea Suites Old City, responded to this review, January 15, 2014
Dear Jelena & Sascha,

Thank you very much for your kind and amazing review about our hotel, and we are very glad to read your all good ideas about us. Since we are giving to much importance of our guests' ideas and critics, we are very motivated thanks to your kind review. As a new hotel in Old City, we are improving our quality day by day, and our guests contribute this progress with their ideas all the time.

Please do not forget that you will be always welcome here, and we will gladly serve you every time better than the previous one. And please always remember that you are a member of our big Nea Suites Old City family.

Please feel free to contact with us for any kind of assistance from Istanbul or Turkey, and we will gladly assist you.

Hope to see you soon here again.

Kind regards and best wishes from Istanbul,
Mr. Cem Dalcı
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed October 9, 2013

The rooms are large, comfortable, clean, and quiet (even with the tram eight feet away from your window). The location is perfect--a five or ten minute walk away from some of the major attractions in Istanbul. The staff were very knowledgeable, friendly, and offered many helpful hints on how to best experience the old city. Breakfast was good, since the hotel lacks a kitchen, your selection was delivered to the coffee shop.

There are some cons. The hotel needs to invest in an ice maker. Since the coffee shop serves as the lobby, there is a limited area in which to meet people. There is a need for simple instructions on operating the room's air conditioning systems. There is no elevator service from the coffee shop to the 1st floor. Cleaning service forgets to replace towels. Hotel is hard to locate on the street.

Regardless of the above paragraph, I easily would stay here again and have no problem recommending it highly.

Room Tip: The room on the seventh floor offers a terrace view but the elevator only goes to the sixth floor. Y...
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bothercollie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cem D, Genel Müdür at Nea Suites Old City, responded to this review, February 9, 2014
Dear Guest,

Thank you very much for your kind review about our hotel, and we are glad to know you during your accommodation. About the cons, you are certainly right, and thanks to your constructive review, we have improved our service which you emphasize.

Since we are a new hotel, we are aware of that we might have some mistakes or missing parts and we are trying to improve ourselves every day with the assistance of our guests' ideas as well.

You can be sure that you will see our improvements when you come back here, and please do not forget that you will be always welcome here.

Please feel free to contact with us for any kind of assistance from Istanbul or Turkey.

Kind regards and best wishes from Istanbul,
Mr. Cem Dalcı
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed August 17, 2013 via mobile

We are just wrapping up our stay at the beautiful Nea Suites. The hotel is perfectly situated just a few short minutes from the old city attractions (Hagia Sophia, Blue Mosque, Topkapi Palace, Cistern, Hippodrome, Grand Bazaar, etc.) We were in Istanbul only a couple of nights on our way to Greece but our stay here made us want to return soon!

Staff is excellent. Not obsequious, just very helpful. The manager explained that the hotel was opened in January & they're still working to get their groove. From our perspective, it meant that they worked with us on anything we needed. We like the concept with the coffee shop without a lobby. It gives a nice, clean and modern feel. There's a flight of stairs up before the elevator, but the staff will insist on taking your bags for you. Each time we entered the hotel, after a short wait the staff would prepare us a complementary Turkish coffee with an assortment of dessert options. They wanted to send us home fat! We offered ample tips in return, but I doubt they were specifically expected.

Our room was quiet, clean, large and well-designed. I believe there is one room per floor (ours was on floor 6 with a beautiful view of the Bosphorus.) I believe that the 7th floor room is the one with the balcony & best views. (Note that the elevator only goes to the 6th floor, however).

A 5 minute walk and 3 TL later you can be on the ferry to Üsküdar - a gorgeous ride at sunset - and see Asian Istanbul. We ate at a delicious cafeteria-like restaurant called Kanaat (for which the hotel staff, when asked, helped us to find directions).

The rooms are called "suites" but by my definition, they're really more of a large room - bigger than a typical hotel room, so wonderful. The bathroom has a fantastic shower with plenty of water pressure & hot water.

It was a wonderful stay and we offer our highest recommendation for this fantastic hotel.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rosapetal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cem D, Genel Müdür at Nea Suites Old City, responded to this review, February 9, 2014
Dear Guest,

Thank you very much for your kind review about our hotel, and we are very glad that you enjoyed your stay in our hotel. We are trying to create a warm atmosphere for our guests and trying to make them feel like at their own home.

Since we are roasting our own Turkish Coffee, we are gladly offering our all guests to try it for showing the real Turkish hospitality as well.

Please do not forget that you are a member of our big family, and you will be always welcome here. Also I would like to remind you that we are very glad to know you during your accommodation on the behalf of my all staff as well.

Please feel free to contact with us anytime you need assistance from here.

Hope to see you here again.

Kind regards and best wishes from Istanbul,
Mr. Cem Dalcı
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 30, 2013

This was my first time in Istanbul. The hotel is really close to all the main attractions. You can walk to everything. The room is clean, very well furnished and big.
Every morning the breakfast was excellent. I don't have anything bad to say about this hotel. I would definitely go back one time.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank stef098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cem D, Genel Müdür at Nea Suites Old City, responded to this review, March 4, 2014
Dear Guest,

Thanks for your kind review about our hotel, and it was a pleasure to serve you in our hotel during your accommodation.

Our family is getting crowded and please do not forget that you are one of the member of this big family. And you will be always welcome here. Please feel free to contact with us for any kind of assistance from Istanbul, and we will gladly assist you.

Kind regards and best wishes from Istanbul,
Mr. Cem Dalcı
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed July 27, 2013

I recently stayed at the Nea Suites Hotel in Istanbul. The first issue is actually finding the hotel. There is no lobby, just a café/coffee shop. I walked by it several times and when I asked shopkeepers within 100 feet of the hotel for help, they didn't know where it was either. I finally found it and realized that you check in at the back of the coffee shop, the same place you pay for your coffee and pastries. The staff was very friendly and I had booked a room with a terrace located on the seventh floor. To get there, you have to walk up one flight of stairs, then take a small elevator to the sixth floor, get off and walk up the last flight...awkward.
The room itself was very large, bright and stylish. The terrace had a lovely view. I was the only guest staying at this hotel and when I left late in the afternoon the second day, returning several hours later, my room had not been made. I asked about this and was provided towels and sheets so I made my own bed etc. I then went out for a 4-5 hours and upon return, the minibar was not stocked with coffee, the waters hadn't been replaced etc. I went down the stairs, then elevator, then stairs again for water.
I checked out on day 3 and was very surprised to be charged an extra 40 TL for the water. I was quite stunned to hear this, considering I paid 567 Euro for 3 nights, during Ramandan, as the only hotel guest during this time and attending to my own housekeeping services. I was told that only the manager, not available at that time, could make adjustments to the charges. It wasn't about the money really, just very irritating. I travel to Istanbul frequently, have stayed in many hotels and despite the nice room, was a very poor value overall. The lack of lobby, the two flights of stairs required to get to the room and apparent inexperience of the (night) staff have made this hotel go to the bottom of my list. I know that other reviewers have rated it highly (the reason for my initial choice) but really there are much better choices.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Heather N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nea Suites Old City

Property: Nea Suites Old City
Address: Hocapasa Mah. Muradiye Cad. No: 13 Sirkeci Old City | Fatih, Istanbul 34110, Turkey
Location: Turkey > Istanbul > Sultanahmet
Amenities:
Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #1 of 1,029 B&Bs / Inns in Istanbul
Price Range (Based on Average Rates): $
Number of rooms: 7
Official Description (provided by the hotel):
At the center of Istanbul, in the heart of Old City, Nea Suites are ready for our guests with seven different and specially designed/furnished rooms. For feeling like home, having modern colors and furniture with historical perspective, we are waiting for our guests in Nea Suites. ... more   less 
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