You have found the ONLY tour company you need while visiting Turkey/Istanbul - don't bother going anywhere else.
We took an Istanbul city day tour and it was fantastic! It was professionally organised, run and our guide spoke very good English, was well organised and not only had additional people helping out at various stages of our tour, but used things like remote ear piece headset for each guest which allowed everyone to wonder around and explore Hagia Sophia while still being able to hear our guide.... The tour felt very independent yet secure and group focused.
Everything was well paced and organised. We also had plenty of time to independently explore each location we visited and felt we could ask our guide anything. I believe in Turkey, guides need to have tertiary qualification to operate tourist activities but the quality can obviously differ - however, I can honestly say that our guide was a real professional and a gentleman and exceeded our expectations.
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