On our last three (out of four) days at the Beylerbeyi Palace hotel we only had cold water for our shower. Nothing was done about this (at least the problem was not solved) and the management have not responded to subsequent complaints. We brought this problem to the management's attention immediately when it occurred. We were assured then, and on several other occasions, that the problem would be seen to. Nothing ever happened, although the front desk staff claimed to be aware of the problem before we first informed them. Having been asked to pay in advance for the room we were unable to leave.
We might have said some good things about this hotel but cannot recommend a place where you pay over €150 a night for a room with a cold water shower and the management are so unresponsive. Despite numerous follow-up emails we still have not heard from them.
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