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Mercure Istanbul City Bosphorus Hotel
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Reviews (283)
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70 - 75 of 283 reviews
Reviewed January 17, 2014

you can find whatever you need !!!
Clean room, safety and satisfy, first class materials, friendly also smiling face staff, excellent breakfast, healthy and many type of foods...
or you can have lots of fun, listen good music even live while drinking something on roof bar.
You should have good experiences and memories without much more money.
the other hand panoramic boshporus view free. :)

Room Tip: you should prefer over 8 th floor for seeing perfect boshporus view...
  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank abasarkan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this reviewResponded April 1, 2014

Dear Guest,

Grettings from İstanbul!

First of all I would like to thank you for the time you took to write such a detailed review on Tripadvisor.com and to share with us and other travellers your comments about your stay.

The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel like at your home.

We will be appreciate to welcome you again on your next trip as The Plaza Hotel Istanbul team.
Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2014 via mobile

In one of the business district of Istanbul.
Nice Spa, pool & gym!
Good breakfast.
Not convenient to go downtown historical center.
Close to major shopping center.
Sky bar with fantastic view.
Prices ok.
Rooms clean and convenient.
Service so and so.
Overall positive experience.

Stayed: January 2014, traveled on business
Thank Philippe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this reviewResponded April 1, 2014

Dear Guest,

Grettings from İstanbul!

First of all I would like to thank you for the time you took to write such a detailed review on Tripadvisor.com and to share with us and other travellers your comments about your stay.

The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel like at your home.

We will be appreciate to welcome you again on your next trip as The Plaza Hotel Istanbul team.
Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013 via mobile

I could talk about refurbishment needs in the rooms but what come first and foremost was Nevzat attendant hospitality. He made our day attending us in the Patisserie Cafe Bar. Tessekurlar Nevzat bey!!we will be back with Real Sociedad stuff next;-)

Stayed: November 2013, traveled on business
1  Thank Peiotraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this reviewResponded April 1, 2014

Dear Guest,

Grettings from İstanbul!

First of all I would like to thank you for the time you took to write such a detailed review on Tripadvisor.com and to share with us and other travellers your comments about your stay.

The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel like at your home.

We will be appreciate to welcome you again on your next trip as The Plaza Hotel Istanbul team.
Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

We stayed at this hotel over a congress running in Istanbul. It was perfect. Quite close to the congress center, so we could manage the traffic time more easily to get there. Our clients who paid our stay in this hotel had also booked a meeting room, where we hold a meeting indeed and it was great! Very nice breakfast at morning and very nicely/business/modern decorated design allover - not much Turkish... I wouldn't stay there for pleasure stays in Istanbul but would rather choose more typical accommodation (still 5 stars). The only negative thing was the heating, which was either cold or nothing... And as it was quite chilly during our stay this was a bit annoying... But recommended. It was a pity I didn't have the chance to give a try to their spa...

  • Stayed: October 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this reviewResponded April 1, 2014

Dear Guest,

Grettings from İstanbul!

First of all I would like to thank you for the time you took to write such a detailed review on Tripadvisor.com and to share with us and other travellers your comments about your stay.

The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel like at your home.

We will be appreciate to welcome you again on your next trip as The Plaza Hotel Istanbul team.
Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2013

Hotel meet the needs of business traveller, staff were friendly and helpful and rooms good basic layout with nice shower. The rooftop bar & restaurant was closed for refurbishment during all of stay so did not get to see if that adds anything to the hotel.

Be aware that the rooms do not have an Iron or Ironing board, you will need to ask and it will be taken away the next day when the room is cleaned. Room has a safe but it is small and will not take a laptop.

I rated the location as poor due to its closeness to the bridge from Europe to Asia which means that the traffic around the hotel is affected by the extremely long queues which back up from the bridge. So whilst the hotel is Europe side and only 4km from business area and 6km from the old town the taxi journey can take over an hour in the evening and 45 minutes in the morning. If you are going to actually be using the bridge to cross for meetings etc then probably an okay location.

If printing a map use the hotel website as google map on its own shown the wrong location by some distance. For meals do not bother with the restaurant recommended by the hotel whilst it is hand to walk to the food is average you are better to take a taxi or walk down the hill to the shoreline where food is much better and cheaper.

Room Tip: Ask for room with view of bridge not pretty but it is interesting and you can also judge how busy thae roads will be when you leave
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Willus2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this reviewResponded August 5, 2015

Dear Guest,

Thank you for choosing to stay with us at The Plaza Hotel.

The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel like at your home.

We will be appreciate to welcome you again on your next trip as The Plaza Hotel Istanbul team.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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