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“Nothing Special But OK Business Hotel”

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Mercure Istanbul City Bosphorus Hotel
Ranked #450 of 1,156 Hotels in Istanbul
UK
Level 6 Contributor
155 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 360 helpful votes
“Nothing Special But OK Business Hotel”
Reviewed June 19, 2012

Pretty standard business hotel, nothing special. Bedrooms and bathrooms in need of an update but clean. Public areas ok, top floor bar, great views but no atmosphere, could be exceptional with some effort to improve. 10 out of 10 for free WiFi, but unreliable connection whilst I was staying.

In a very busy business neighbourhood with local restaurants nearby. Two shopping malls about 30 mins (dodge the traffic) walk from the hotel.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank OleDunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review, August 5, 2015
Dear Guest,

Thank you for choosing to stay with us at The Plaza Hotel.

The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel like at your home.

We will be appreciate to welcome you again on your next trip as The Plaza Hotel Istanbul team.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Bucharest, Romania
Level 5 Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 17, 2012

We reached the placed pushed by the discomfort we found in another 5* hotel in Istanbul.
From the very entrance in the hotel we were nicely impressed by the parking services of the door boys - extremely polite and kind. The reception staff was enormously kind, we asked for a certain view for the room, they asked for all the details we needed and finally gave us the perfect room: great view, deliciously nice sheets, extremely comfortable bed, delightful bathroom. What else could we ask for? You must know that this hotel is a sky-scraper and windows DO NOT open. This was a bit frustrating for me who prefer to inhale some fresh air at midnight from my room's window. But: even if you are staying in a smoker room (although I only smoked one cigarette in there), I can assure you that the ventilation is so good, that no smell can be sensed.
The cleaning services are also great: bed sheets are changed every day and any request for additional products is satisfied. No personal object is moved from its place in the room, as if nobody touched anything in there.
The hotel restaurant (where we had only breakfast) looks a bit futuristic as compared to the main reception lobby, which looks like old palaces style, but the food and drinks in breakfast were extremely generous and diversified.
I also wish to recommend the hotel's bar, somewhere on the upper floors, where you can fall in love with Istanbul just looking at the view in front of your eyes.

  • Stayed July 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rothma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review, August 5, 2015
Dear Guest,

Thank you for choosing to stay with us at The Plaza Hotel.

The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel like at your home.

We will be appreciate to welcome you again on your next trip as The Plaza Hotel Istanbul team.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tehran, Iran
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 8, 2012

i and my husband stayed in The Plaza hotel for 5 nights and i recommend this hotel to people who look for peace and comfort , the only problem was internet disconnection .

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shirin1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review, August 5, 2015
Dear Guest,

Thank you for choosing to stay with us at The Plaza Hotel.

The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel like at your home.

We will be appreciate to welcome you again on your next trip as The Plaza Hotel Istanbul team.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Egypt
Level 4 Contributor
46 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed May 27, 2012

No smiles at all. Extremely unfriendly male receptionists. Forget the famous Turkish cuisine as you will be served ordinary European dishes.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kemsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review, August 5, 2015
Dear Guest,

Thank you for choosing to stay with us at The Plaza Hotel.

The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel like at your home.

We will be appreciate to welcome you again on your next trip as The Plaza Hotel Istanbul team.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Istanbul hotels

Ankara, Turkey
Level 6 Contributor
116 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
Reviewed May 26, 2012

I don't think to stay this hotel again. First, there is nothing special at the hotel. Second, the room is ok, but the breakfast and the service was poor.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gonmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review, August 5, 2015
Dear Guest,

Thank you for choosing to stay with us at The Plaza Hotel.

The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel like at your home.

We will be appreciate to welcome you again on your next trip as The Plaza Hotel Istanbul team.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Varna, Bulgaria
Level 5 Contributor
83 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed May 11, 2012

Nice location in the business part. Large enough and clean rooms, helpful stuff. The only negative thing to me was the fact that the windows of my room had no option of opening. The Internet access was not very good all the time.

Room Tip: Recommend rooms at the higher floors with view of the Bosphorous.
See more room tips
  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana_Sv_Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review, August 5, 2015
Dear Guest,

Thank you for choosing to stay with us at The Plaza Hotel.

The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel like at your home.

We will be appreciate to welcome you again on your next trip as The Plaza Hotel Istanbul team.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata (Calcutta), India
Level 6 Contributor
113 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed May 2, 2012

the hotel is good, the location of the hotel is also good, with metro station nearby at a walking distance of 5 minutes, the rooms are spacious and clean, nice view of the bridge and marmara sea from the rooms, the bathroom is neat and tidy, the gym is good is good, the food quality is good, but some sort of bad smell in the floor lobby maybe because of old carpets on the floor, staffs are well behaved and always at your help.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank manishberiwala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review, August 5, 2015
Dear Guest,

Thank you for choosing to stay with us at The Plaza Hotel.

The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel like at your home.

We will be appreciate to welcome you again on your next trip as The Plaza Hotel Istanbul team.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Istanbul City Bosphorus Hotel

Property: Mercure Istanbul City Bosphorus Hotel
Address: Barbaros Bulvari No 165 - Balmumcu Besiktas, Istanbul, Turkey (Formerly The Plaza Hotel Istanbul)
Phone Number:
Location: Turkey > Istanbul > Besiktas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#157 Spa Hotel in Istanbul
#191 Business Hotel in Istanbul
#303 Luxury Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:5 star — Mercure Istanbul City Bosphorus Hotel 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Istanbul Plaza Hotel

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