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“not bad”
Review of Surmeli Istanbul

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Surmeli Istanbul
Ranked #558 of 1,163 Hotels in Istanbul
Certificate of Excellence
Reviewed October 5, 2013 via mobile

Hi My wife and I were at this hotel for 4 nights standard hotel room size relative to the rest of the class was smaller in terms of access to bus and subway was even fairly distant, but the staff were so lovely that one of them was named Ahmed sincerely without expecting everyone to help out even if it was not in the area of ​​aerodynamics, but the hotel was reasonable

  • Stayed: September 2013
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Thank Sandi6811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMRE A, Front Office Manager at Surmeli Istanbul, responded to this reviewResponded October 19, 2013

Dear Surmeli Guest,
Thank you for posting your feedback on TripAdvisor.
I was very happy to read your review and am glad to hear that you enjoyed your stay with us in this month.
I would like to emphasize that Our hotel is located in the center of the city also you can reach to the important locations such as Taksim, Maslak, Sisli, 10 min. by taxi.
Once again, thank you for choosing to stay with us.
Hopefully we will have the pleasure to welcome you in a near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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89 - 95 of 228 reviews

Reviewed September 26, 2013

i stayed 4 nights in surmeli gayrettepe istanbul.( 22.09.2013-26.09.2013)
the hotel lobby and the dining room look super.. clean, modern and nice.
i was in standard room at the 6. floor.. regular room with good air condition system, daily sheets changing service. the carpets are dirty and some bad smell coming from the bath sometimes.
The reception very help full and also the staff in dinning room are nice and the breakfast is good. The hotel is in a good local but mostly for business men. if you are just a tourist, you need to take taxi to go to visit places, but comparing to other 5 star hotels you will see that the Surmeli is cheaper 35% .
this hotel getting renew partly and i believe in few months will be totally renew.
wish you a pleasant stay.

Room Tip: care to get room in a higher floor.
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  • Stayed: September 2013, traveled as a couple
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Thank Nesim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMRE A, Ön Büro Müdürü at Surmeli Istanbul, responded to this reviewResponded April 8, 2015

Dear Nesim K,
Thank you very much for sharing this post regarding your stay. I'm happy to read that you enjoyed your time with us and had a memorable visit. Please be assured that I shared your review with all of our staff. Our guests are our biggest asset at Surmeli.
I hope you come back and visit us again very soon...
Best regards,

Emre Abak
Front Office Manager

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Reviewed September 21, 2013

I was lucky to be upgraded from a Business Room (which they are currently renovating) to a King Suite so I had a great time - huge room(s), private sauna etc.
I don't know what the normal room would have been like, but from what I've seen I am happy with the hotel.
Service was very good, the staff was very polite and keen to help, and the breakfast buffet is very good: lots of healthy options (Turkish vegetables/salad!) and mouth-watering little pastries.

They are currently renovating part of the hotel (still) so it was under works, and the pool was unfortunately closed as summer is over. As mentioned, I had a much better experience probably than what I might have had with my normal room due to the free upgrade to a large, clean, comfortable and modern suite, but I'm sure the normal rooms are nice as well.

  • Stayed: September 2013, traveled on business
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1  Thank aurelia_mason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EMRE A, Ön Büro Müdürü at Surmeli Istanbul, responded to this reviewResponded April 8, 2015

Dear Aurelia_mason,
Thank you very much for sharing this post regarding your stay. You made our day!
I shared your review with the rest of the team, as there can be no bigger motivator than our guests' comments.
We hope you come back and visit us again "as soon as possible"- like you promised...
Best regards,

Emre Abak
Front Office Manager

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Reviewed October 24, 2017 via mobile
Google Translation

Stayed: October 2017, traveled on business
Thank Türker K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2017 via mobile
Google Translation

Stayed: October 2017, traveled on business
Thank şahin y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2017 via mobile
Google Translation

Stayed: September 2017, traveled on business
Thank Berkay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2017
Google Translation

  • Stayed: July 2017, traveled with family
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Thank mustafakaygin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surmeli Istanbul

Address: Prof. Dr. Bulent Tarcan Sok. No:3 Gayrettepe, Besiktas, Istanbul 34349, Turkey
Location: Turkey > Istanbul > Besiktas
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#194 Business Hotel in Istanbul
#350 Luxury Hotel in Istanbul
Price Range: $56 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Surmeli Istanbul 5*
Number of rooms: 201
Official Description (provided by the hotel):
Welcome Home... ... more   less 
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Also Known As:
Surmeli Istanbul Hotel Istanbul
Surmeli Hotel Istanbul
Istanbul Surmeli Hotel

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