We had to leave Turkey 2 days earlier than planned, because of the urgent matter back home.
So we asked if 2 days of room charge was refundable. Their answer was no.
Ok, we understand that, because we booked through BOOKING.COM and already paid the full charge in advance.
Then we asked if they are able to take out breakfast charge we added to our service (total 280 TL) for our early leave.
The manager came and said it is IMPOSSIBLE.
2days Room Charge: 701 TL

The bottom line is that they have no flexibility to their services.

We have a film crew scheduled to come and stay in few more weeks but we'd better look for other hotel to stay.
Film crew of 153 people.

For tourism, the location of hotel is slightly uncomfortable if you are specially interested in visiting 'the Old City': you're obliged to use tram, metro or taxi to go or come back to hotel from Old City. On the other way, hotel facilities are excellent and personnel highly serviciable.

I stayed 5 days with a friend, for a conference nearby.
It is a classic hotel, good size room, all the facilities needed. I was greeted in a friendly manner, there was fresh fruit in our room, it had a huge shower and a good bed.

The porters were helpful with tips for restaurants, shopping and getting taxis, and making sure the price was right.

Breakfast buffet with everything usually present at a good hotel breakfast.
It is a good location. The street outside is busy, but it is only about a 10 minute walk to Taksim Square. There are restaurants close by.
I really have nothing to complain about.