The first room we had here was appalling, only one curtain half hanging off its moorings, not enough to cover the window, smelt of smoke, food very poor. The last three days of our trip, we had to return here, better room but no mattress protector, a sheet not big enough to tuck under the mattress, just laid on the top of it, so moved every time we did! Bathroom poorly cleaned, air conditioning ineffective. We asked for a safe key as there was none in situ, a replacement bulb for bed head light and drinking glasses. My husband took the receptionist up to the room to clearly explain the missing/broken items. Nothing was done.
I would never stay here again!
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- Also Known As:
- Sevcan Hotel Istanbul