We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cute hotel with great staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Orient Express Hotel
Ranked #68 of 1,155 Hotels in Istanbul
Certificate of Excellence
Leon, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Cute hotel with great staff”
Reviewed October 9, 2013 via mobile

Good localization for visiting the most emblematic places in old town. The staff is very kind and helpful, specially receptionists and maid.
The breakfast is good enough, with natural and fresh orange juice.
The room is ok, whitout luxury, clean and bright. Not too small, but if you are taller than 1,85 m you may have some problem whith the shower.
After 5 days in Istambul I can say that they was the most proffesional people that I have seen in my trip
Good restaurant with great views at the upper floor of the building.

Helpful?
1 Thank ManoelMF
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sirkecigroup, Owner at Orient Express Hotel, responded to this review, January 6, 2014
Dear Guest
I would like to thank you for your review about our hotel on tripadvisor;
We are all delighted to know how much you enjoyed your stay
Hope to host you again soon
Best wishes from Orient Express Family
Faruk Boyacı
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Write a Review

1,762 reviews from our community

Traveler rating
    1,153
    541
    60
    4
    4
See reviews for
364
817
127
60
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Fort Mcmurray
Level 5 Contributor
82 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed October 6, 2013

We had originally booked the Ilkay Hotel (reported on earlier with 5 stars) but they moved us to the Orient Express Hotel for one night (higher end) at no extra cost. They have a terrific pool in the basement, and a 5-star included breakfast. The rooms were adequate, but not as nice as the Ilkay. We didn't get a chance to try out the famous rooftop restaurant.

Room Tip: Don't miss the cold and hot breakfast!
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beachbumAlberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sirkecigroup, Owner at Orient Express Hotel, responded to this review, January 6, 2014
Dear Guest
I am Faruk Boyacı, the owner of the Orient Express Hotel;
I would like to thank you for the nice words and for sharing your experience;
All the staff sends you the warmest regards and we all hope to see you soon again;
Best wishes from Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlisle, United Kingdom
Level 6 Contributor
155 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed October 1, 2013

As said before, the location of this hotel is excellent.
We followed the very easy directions using the tram from Attaturk airport. The journey cost 6tky, took about 40 minutes and was so very straightforward.
Due to the excellent location we never used the trams again but walked everywhere.
On departure, we used the hotel transport since the public transport does not start until 6am and we needed to be away before then.
Our room on floor 6 facing the street looked just like the picture above.It was double glazed & since the room had aircon we shut the door at night and had no trouble from street sounds. The only traffic on the street is the occassional taxi & the trams stop around 11-12 midnight or so.In the mornings we were up early to make the most of our days.
The hotel restaurant is well worth a visit for a special treat.Within a couple of minutes walk from the hotel we enjoyed Dejavu,Mese & Red River.
The hotel has wifi & facilities to print out boarding passes etc.
Many thanks for the great help reception gave by phoning Turkish airlines for us when we had problems checking in to our flight.
The swimming pool is lovely but we ended up too exhausted to use it .
Breakfast was a great way to set yourself up for a busy day & a nice touch was the machine to squeeze your own orange juice.
I wouldn't hesitate to recommend this hotel to my friends.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank happysept09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sirkecigroup, Owner at Orient Express Hotel, responded to this review, January 6, 2014
Dear Guest
I would like to thank you for your review about our hotel on tripadvisor;
We are all delighted to know how much you enjoyed your stay
Hope to host you again soon
Best wishes from Orient Express Family
Faruk Boyacı
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 4 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 30, 2013

The Orient Express is located within walking distance of nearly every major attraction - Hagia Sophia, the Blue Mosque, Topkapi, the Spice Market and the ferry - and for attractions that are further away, the tramway stop is only a 3 minute walk from the hotel. Unbeatable location. The staff was extremely kind and helpful, but not overbearing, especially when we checked in at 11 pm after a long flight. We chose to be picked up at the airport, which is offered by the hotel, and the driver gave us a short tour around the Hagia Sophia and Blue Mosque, all lit up at night. Our room was not very large but clean and well heated. The buffet breakfast was a little on the plain side, but the in-room electric teapot and assortment of teas more than made up for it. We did not use the swimming pool because we did not have any swimsuits, but the pool looked great. We got a personalized letter from management, with a warm welcome and a few discount coupons. All in all, a great 3-star hotel.

Room Tip: Rooms at the back should be quiet - the tramway drives by the front all night.
See more room tips
  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gracie--ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sirkecigroup, Owner at Orient Express Hotel, responded to this review, January 6, 2014
Dear Guest
I am Faruk Boyacı, the owner of the Orient Express Hotel;
I would like to thank you for the nice words and for sharing your experience;
All the staff sends you the warmest regards and we all hope to see you soon again;
Best wishes from Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level 4 Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 30, 2013

We booked via ebookers but had a question for the hotel, this was the start of the wonderful service the team here give. I not only had my question answered promptly but was sent a list of useful links to things to do and see in the area. We booked in advance for the restaurant and sorted out transfers with the minimum of bother. Transport was waiting when we arrived and we were welcomed like friends.
The hotel itself is very comfortable, immaculately clean, and well situated. Breakfast was very good and the other half thought the pool area was amazing. The Imbat restaurant is something else but that is another review. Thanks for a lovely stay,

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lozzybird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sirkecigroup, Owner at Orient Express Hotel, responded to this review, January 6, 2014
Dear Guest
I would like to thank you for your review about our hotel on tripadvisor;
We are all delighted to know how much you enjoyed your stay
Hope to host you again soon
Best wishes from Orient Express Family
Faruk Boyacı
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai, Maharashtra, India
Level 3 Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 24, 2013

We stayed three nights at the Orient Express. The location is superb because it is right in the middle of the city and all the key locations are within walking distance.
A great rooftop restaurant...but make reservations.
Only drawback is that it is right on the tram line and so it can get noisy in the mornings especially if you plan to sleep in late.
The staff is very helpful and always smiling. Great attitude and service.
There is a personalized letter from the owner in the room with his personal mobile number if you want to complain directly. This is was a good touch.

Room Tip: Choose the higher floors as the sound from the tram can be a nuisance
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jasmeet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sirkecigroup, Owner at Orient Express Hotel, responded to this review, January 6, 2014
Dear Guest
I am Faruk Boyacı, the owner of the Orient Express Hotel;
I would like to thank you for the nice words and for sharing your experience;
All the staff sends you the warmest regards and we all hope to see you soon again;
Best wishes from Istanbul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level 4 Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 24, 2013

This is a very nice hotel, not that big (making it more personal), ubiquation is very good close to old town top attractions. At the time we stayed there the hotel restaurant "Imbat" was ranked no 1 in Istanbul on tripadvisor. There is an indoor pool, which is not very big, but on the other hand not so frequented. The staff working in the hotel are very nice and it is obvious that the hotel "specializes" in giving great service.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NilsEmmelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sirkecigroup, Owner at Orient Express Hotel, responded to this review, January 6, 2014
Dear Guest
I would like to thank you for your review about our hotel on tripadvisor;
We are all delighted to know how much you enjoyed your stay
Hope to host you again soon
Best wishes from Orient Express Family
Faruk Boyacı
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Istanbul hotels
Sultanahmet
Hotel Sapphire
Hotel Sapphire
#97 of 1,155 in Istanbul
2,190 reviews
Sultanahmet
Levni Hotel & Spa
Levni Hotel & Spa
#18 of 1,155 in Istanbul
2,084 reviews
Sultanahmet
Great Fortune Hotel & SPA
Great Fortune Hotel & SPA
#135 of 1,155 in Istanbul
393 reviews
Show Prices
Show Prices
Show Prices
Sultanahmet
Hotel Sultania
Hotel Sultania
#12 of 1,155 in Istanbul
2,920 reviews
Sultanahmet
Esans Hotel
Esans Hotel
#29 of 1,155 in Istanbul
829 reviews
Sultanahmet
Sirkeci Mansion
Sirkeci Mansion
#3 of 1,155 in Istanbul
2,973 reviews
Show Prices
Show Prices
Show Prices

Been to Orient Express Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Orient Express Hotel

Property: Orient Express Hotel
Address: Hudavendigar Caddesi no 24, Sirkeci, Fatih,, Istanbul 34120, Turkey
Location: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#32 Family Hotel in Istanbul
#40 Romantic Hotel in Istanbul
#73 Best Value Hotel in Istanbul
#77 Business Hotel in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:3 star — Orient Express Hotel 3*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Expedia, Hotwire, TripOnline SA, Cancelon, getaroom.com, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Orient Express Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Orient Express Istanbul
Hotel Orient Express
Orient Express Hotel Istanbul

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing